This role involves supervising a team of analysts supporting the Epic Hospital Billing application, ensuring reliable operations and timely issue resolution. Supervise a team of 4 analysts providing support for the Epic Hospital Billing application. Ensure support procedures are clearly documented and up to date. Develop practices that maximize system capabilities and availability. Provide on-call support as needed. Identify, triage, and resolve issues proactively. Coordinate system maintenance and manage vendor relationships. Facilitate the resolution of user concerns and production issues. Lead troubleshooting efforts to address production problems. Manage communication between technical teams and departmental owners. Oversee project management activities from planning to post-implementation support.

• Lead end-to-end project management for state expansion initiatives in the non-standard auto insurance space. • Collaborate with product, compliance, actuarial, underwriting, legal, and marketing departments to develop and launch state-specific products. • Ensure all state-specific regulatory requirements are met in coordination with legal and compliance teams. • Serve as a primary liaison between internal teams and executive leadership to align on goals, timelines, and deliverables. • Develop detailed project plans, timelines, and status reports; proactively identify risks and roadblocks. • Lead and facilitate high-impact meetings with senior stakeholders, ensuring clear decision-making and accountability. • Track project metrics and performance indicators to evaluate success and optimize future expansions. • Monitor and incorporate competitive intelligence and market dynamics into expansion strategy.

The Product Operations’ team’s mission is to accelerate the outcomes of Omnicell’s Product Management organization by driving programs and uniting cross-functional teams. In this highly visible role, we are looking for an ambitious and innately curious Program Manager to drive our Autonomous Pharmacy vision. You will work with product leaders, engineering and go-to-market teams on planning and execution of large-scale connected devices and cloud applications programs. The ideal candidate will have a thorough understanding of engineering principles and product development lifecycle with a proven ability to multitask, in a dynamic environment with shifting priorities and changing requirements. Develop comprehensive cross-functional program delivery plans to achieve successful business and customer outcomes. Includes scoping, prioritization, resourcing, budgeting and risk management Establish and maintain program metrics and key performance indicators to track progress, evaluate program success and identify areas for process improvements Be the bridge - equally comfortable explaining team's analyses and recommendations to executives as well as discussing tradeoffs with engineers and product managers Drive predictable delivery of programs while influencing stakeholders across multiple organizations to ensure alignment, mitigate risks, manage competing priorities, and resource allocation

Serve as the single point of contact for the Contracting Officer (CO) and Contracting Officer’s Representative (COR) for all matters pertaining to contract performance. Manage all Contractor personnel assigned under the contract, ensuring effective allocation and utilization of resources to meet project objectives. Maintain and update the Integrated Master Schedule (IMS), ensuring project milestones, deliverables, and dependencies are tracked and reported accurately. Oversee risk management, tracking and reporting project risks, issues, and dependencies, and ensuring prompt mitigation and resolution. Ensure compliance with all federal security requirements, including, but not limited to, FISMA, RMF, and Zero Trust security frameworks. Lead all programmatic reporting, including the preparation and delivery of executive briefs and project status reports, facilitating communication to all stakeholders. Oversee Base Year General Cloud Platform (GCP) implementation, managing integration and migration activities as required. Ensure the Performance Requirements Summary (PRS) standards are met, monitoring and measuring key performance indicators, and implementing corrective actions as necessary to maintain quality and compliance.