• Own and grow a portfolio of mid-value customers, acting as a trusted advisor to drive measurable outcomes • Combine relationship management, data insight, and commercial acumen to deliver exceptional client experiences while identifying opportunities for growth • Build and maintain strong relationships with key stakeholders across your customer portfolio (approx. 30–60 accounts) • Develop and execute tailored client success plans aligned to each organisation’s goals • Identify, position, and close upsell and cross-sell opportunities across Zenergi’s products and services • Act as a strategic advisor, helping clients optimise energy usage, cost efficiency, and sustainability outcomes • Own renewal strategy and delivery, ensuring high retention and long-term contract value • Collaborate with internal teams on pricing, proposals, and contract negotiations • Deliver compelling presentations and business cases that demonstrate ROI and value • Conduct regular customer reviews, satisfaction audits, and risk assessments • Proactively identify and resolve risks to retention or satisfaction • Act as the voice of the customer, feeding insights into Product, Marketing, Sales, and Operations teams • Analyse customer data (e.g. energy usage, market trends) to identify optimisation opportunities • Track and report on KPIs including retention, revenue growth, and customer success metrics • Provide regular performance updates and strategic recommendations to clients • Stay up to date with Zenergi’s evolving product suite and the wider energy landscape • Educate clients on new innovations, regulatory changes, and sustainability opportunities • Position yourself as a knowledgeable ambassador for both Zenergi and the industry

Role Description This isn't a traditional job posting because we aren't looking for a traditional employee. We are seeking a Strategic Commercial Partner who is deeply embedded in the US Venture Capital ecosystem (working closely with top-tier accelerators like Y Combinator, Techstars, Plug and Play, and major VC funds). - The Vertical: You live and breathe Deeptech, Robotics, and Computer Vision. You understand the landscape and the technical nuances of these industries. - The Network: You have direct access to founders and C-levels of recently funded startups—specifically at the Seed, Series A, and Series B stages. - The Focus: This is a purely commercial (Business Development) role. Your objective is to leverage your high-level VC network to close deals and drive revenue. - The Value Proposition: When deeptech and robotics startups raise capital, they face an immediate bottleneck: the need to build complex products at lightning speed. That’s where we come in. We provide high-performance outsourced R&D and engineering services. - Your role will be to connect these newly capitalized startups with our engineering team. Instead of founders burning through their runway and wasting months trying to recruit highly specialized engineering talent from scratch, they hire us as their official development partner. We take over the R&D, deliver the heavy-lifting engineering, and drastically accelerate their time-to-market. You will be the commercial spearhead of this operation. Qualifications - Deep understanding of Deeptech, Robotics, and Computer Vision. - Strong connections within the US Venture Capital ecosystem. - Experience in Business Development. Requirements - Direct access to founders and C-levels of recently funded startups. - Ability to leverage high-level VC network to close deals. Benefits - Opportunity to work with cutting-edge startups. - Be part of a high-performance outsourced R&D and engineering service.

• Act as the primary point of contact for a portfolio of clients, building strong relationships and addressing inquiries with financial insights and practical recommendations. • Oversee and review the maintenance of accurate financial records across the client portfolio, including transactions, reconciliations, and ledgers. • Review and manage the preparation of monthly, quarterly, and annual financial statements and reports, ensuring accuracy and compliance with accounting standards. • Oversee reconciliation processes for bank statements, credit cards, and other accounts, identifying and resolving discrepancies. • Manage payroll oversight, ensuring compliance with relevant laws and regulations across client accounts. • Oversee accounts payable and receivable processes, including invoicing, payments, and collections, across the client portfolio. • Support the preparation of tax returns and liaise with clients and advisors during tax audits. • Train, mentor, and support junior bookkeeping staff, reviewing their work and guiding their professional development. • Utilize accounting software (e.g., QuickBooks, Xero, MYOB) to oversee financial data management and reporting across clients. • Monitor compliance with local, state, and federal regulations, keeping clients and the team informed of changes to accounting standards and practices. • Identify opportunities to improve client processes and proactively flag issues or risks to senior management.

Role Description Client Partners at DEPT® lead on all the creative work we deliver for a suite of clients and they sit in our structure alongside the other ‘Directors’ (e.g. Creative, Design). We expect an Associate Director, Client Partner to be an expert in truly understanding the clients in their portfolio’s business, challenges, goals, and SWOT. You'll represent DEPT® to our clients, adding value to relationships beyond organizational skills, doing a mixture of account management and strategic planning. This is a remote, US-based role. However, candidates must work East Coast business hours due to collaboration with our UK team. What You’ll Do - Client Management - Work in partnership with senior clients to develop annual strategies - Hold recurring meetings with senior leadership on the client side focused on pushing their business forward, macro goals, industry trends/updates, and new opportunities to drive growth - Ensure client satisfaction by regularly communicating with senior decision-makers - Be responsible for high client retention and growth - Be a point of escalation on their accounts and effectively solve issues that arise, whether internally or with clients - Lead new business pitches and proposals alongside leadership and growth team - Business Knowledge and Compliance - Forecast, reconcile and monitor client revenue and profitability - Estimate, manage, monitor and reconcile client out-of-pocket funds - Possess a strong understanding of scope management inclusive of how to track and manage, escalate scope pacing issues - Manage client portfolio revenue, including updating relevant internal financial systems accurately and in a timely manner - Productize our services within a proposal and SOW - Author written SOWs, amendments, and other legal adjustments in partnership with contracts team as needed - Lead contract negotiations and oversee the implementation of commercial agreements - Proactively pursue cross-sell and upsell opportunities to drive innovation, strategy, and organic revenue growth - Ensure teams are operating effectively and efficiently towards clients goals while meeting financial revenue targets on accounts - Team Participation & Strategic Leadership - Successfully work with all craft teams to effectively drive strategies and work that leads clients to the next level of their business - Craft strategic responses to briefs and the ability to develop a POV on media, creative content, tech, and data - Draw conclusions and actionable insights from analysis - Ensure delivery of work is to the highest possible standard - Contribute to the creative process by sharing their ideas and experience - Be accountable for high employee retention and managing direct reports’ growth Qualifications - 5+ years experience in roles servicing clients in an agency environment - Experience managing large client, social AORs and agency teams - Experience managing complex campaigns and retainers (experience in organic and paid social preferred) - Experience with campaign content production and budget management - Confident with both brand and conversion/direct-response campaigns - Strong delegation skills with the ability to coordinate activities between multiple projects without directly managing them - Strong client relationship management skills, including experience working directly with clients on strategy development - Advanced problem-solving skills Benefits - Healthcare, Dental, and Vision coverage - 401k plan, plus matching - PTO - Paid Company Holidays - Parental Leave Company Description DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Coach, eBay, and OpenAI.