• Work on our internal Cloud Services (iCS), a private cloud based on OpenStack • Be part of a small team with a strong DevOps culture and broad scope for initiative • Contribute to the development and evolution of our private cloud

• Acting as the technical escalation point for mission-critical production customers. • Investigating complex issues escalated from Core Support through to resolution. • Collaborating with Site Reliability Engineering and Product teams to determine the best course of action for specific customer issues. • Working with our Incident team to address emerging issues with our platform and services. • Creating training, documentation, and knowledge-sharing sessions informed by patterns discovered during escalated investigations. • Facilitating mentorship sessions with the existing Customer Support team to help build their technical and troubleshooting skills.

Title: EPIC ODB Engineer / Architect - Remote Location: PLANO, US-TX, United States Category Other Req ID: 373534 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a EPIC ODB Engineer / Architect - Remote to join our team in PLANO, Texas (US-TX), United States (US). An Epic Operational Database Engineer or Architect (ODBA) is responsible for the core Epic database infrastructure, which includes Chronicles (Epic’s proprietary hierarchical database) and its integration with other database systems like Clarity and Caboodle. This role is highly technical and foundational, ensuring that Epic’s backend databases are performant, scalable, and stable. Chronicles Database Architecture and Maintenance: - Design, configure, and maintain Epic’s Chronicles database structures. - Ensure proper setup of master files, globals, and networked storage to support optimal performance and data integrity. - Work with Epic’s tools and guidelines to manage data growth and optimize storage layout. Performance Tuning and Monitoring: - Continuously monitor the operational database for performance bottlenecks (CPU, I/O, cache hit rates). - Analyze and optimize global builds, journaling, indexes, and data access patterns. - Collaborate with Epic TS (Technical Services) and ECSA teams to fine-tune system performance. Upgrades, Environment Builds, and Data Refreshes: - Manage and support Chronicles data refreshes, including copying environments (e.g., PRD to TST/DEV) while ensuring data integrity. - Participate in and support Epic upgrades and versioning processes from the backend/database side. - Architect and automate database components of environment buildouts. Data Integration and Interoperability Support: - Ensure seamless data flow between Chronicles, Clarity, Caboodle, and third-party systems. - Support tools like Bridges, Interconnect, Cloverleaf, and Beaker that depend on efficient and secure database interactions. Security, Compliance, and Disaster Recovery Planning: - Implement and monitor database backup, restore, and journaling strategies to ensure high availability and disaster recovery readiness. - Maintain tight control over access permissions, encryption, and HIPAA-compliant data practices. - Participate in audits and ensure compliance with Epic and regulatory standards Required Qualifications - 7–10+ years of experience supporting Epic as an ODBA, DBA, or database architect. - Epic certifications in Chronicles, ODBA, or related technical modules (e.g., Cache/IRIS). - 7–10+ years ofDeep expertise with InterSystems Caché/IRIS, including globals, journaling, shadowing, and performance tuning. - 7–10+ years of strong understanding of Epic architecture, including Hyperspace, Interconnect, Web Blob, and ancillary systems. - 7–10+ years of Proficiency with Linux/UNIX administration and shell scripting. - 7–10+ years of Experience with high‑availability architectures, clustering, SAN/NAS storage, and virtualization. - 7–10+ years of Strong analytical and troubleshooting skills for complex, high‑volume clinical systems. Preferred Qualifications - Experience with cloud‑based Epic deployments (Azure, AWS, GCP). - Familiarity with Kubernetes, containerization, or infrastructure‑as‑code. - Experience with enterprise monitoring platforms (e.g., Dynatrace, Splunk, Prometheus, Grafana). - Background in healthcare IT, clinical workflows, or EHR modernization initiatives. - Experience leading major Epic upgrades, migrations, or performance remediation projects. About NTT DATA NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. #LI-NorthAmerica #INDHCLSMC

Title: Senior Cloud Architect- SmE Location: Washington United States Job Description: Job Description: LS Technologies, a Tetra Tech Company is seeking a highly skilled Senior Cloud Architect-SME. This role will provide senior-level engineering and architectural expertise for the design, development, integration, and deployment of cloud-based systems within FAA enterprise environments. The candidate will apply advanced systems engineering principles and methodologies to architects, analyze, and evaluate technical solutions in support of FAA mission objectives. Serves as a subject matter expert in cloud architecture, infrastructure automation, hybrid systems integration, and network engineering. Provides technical leadership, oversight, and guidance to junior engineers and development teams. Interfaces with program stakeholders to ensure alignment of cloud solutions with enterprise standards, security requirements, and operational needs. Job Duties & Responsibilities (may include but are not limited to): - Leads the design and implementation of enterprise-scale cloud architectures across multiple service providers (AWS, Azure, GCP). - Develops and maintains cloud strategy, governance, and architecture frameworks to support FAA mission systems. - Defines and implements infrastructure as code (IaC) solutions using Terraform, CloudFormation, and related automation tools. - Provides systems engineering expertise in requirements analysis, architecture definition, and technical design reviews. - Ensures all architectures are compliant with federal security policies, FAA standards, and NIST frameworks. - Directs the integration of continuous integration/continuous deployment (CI/CD) pipelines (e.g., GitLab, Jenkins) into FAA development environments. - Designs and manages enterprise network architectures, including IPv6 adoption, IP address allocation and management, and firewall policy implementation. - Provides security engineering support, including configuration and integration of Palo Alto firewalls and network security appliances. - Implements and optimizes observability and monitoring solutions such as Datadog to ensure availability, performance, and reliability of FAA systems. - Performs system trade studies, risk assessments, and performance evaluations to inform decision-making. - Implements cloud security, networking (IPv4/IPv6), firewall engineering (Palo Alto), and IP address allocation. Qualifications: Required: A successful candidate will have - Bachelor's degree in Computer Science, Engineering, or related discipline. Master's degree preferred. - A minimum of 10 years of systems engineering experience, with at least 5 years in cloud architecture or cloud engineering roles. - Demonstrated expertise with at least one major cloud service provider (AWS, Azure, or GCP). - Experience with automation and orchestration frameworks (Terraform, CloudFormation, Ansible). - Proficiency in cloud security, networking (IPv4/IPv6), firewall engineering (Palo Alto), and IP address allocation. - Experience implementing federal IT security compliance requirements (FedRAMP, FISMA, NIST). - Experience with observability/monitoring platforms (Datadog, Splunk, Prometheus). - Strong leadership and communication skills with demonstrated ability to engage both technical teams and executive stakeholders. Preferred: - FAA or federal systems engineering experience. - Cloud architect certifications (AWS Solutions Architect Professional, Azure Solutions Architect Expert, Google Cloud Professional Architect). - Experience with container platforms (Kubernetes, Docker, OpenShift). - Advanced knowledge of network configuration and management, including IPv6 transition strategies. Work Requirements: - Work location: Remote, US. - Position is: Completely remote, Hybrid (in-person x days/week) - Work Hours: 9am-5pm Eastern - Travel: 0% - Physical requirements: - Extended Computer Use: Regular and prolonged periods of working at a computer terminal. - Lifting and Carrying: Occasional lifting of equipment and materials weighing up to 50 pounds may be required during installations or maintenance. - Mobility: Ability to move around the office environment to access computer hardware, networking equipment, and server rooms. - Dexterity: Manual dexterity and visual acuity to operate computer equipment, troubleshoot issues, and perform tasks requiring precision. - Sitting/Standing: Both prolonged sitting and occasional standing may be required for troubleshooting and attending to system issues. - Background check: Must have ability to obtain and maintain a Public Trust. About LS Technologies At LS Technologies, a Tetra Tech Company, we're enhancing our nation's critical infrastructure by providing engineering, technical, and professional services to Federal Government agencies. The quality of our work, deep technical expertise, and genuine passion for public service sets us apart. As a growing organization we are expanding our benefits and communication with our employees, offering add-ons that speak to our growing employees' needs. Join us in delivering high-quality solutions and shaping the future of safety and innovation for our government partners. In 2024 we joined Tetra Tech, enabling us to combine our expertise with the reach and resources of a prestigious global organization. EEO Commitment LS Technologies, a Tetra Tech Company, is proud to be an Equal Opportunity Employer. All qualified candidates will be considered without regard to race, color, religion, national origin, age, disability, sex, marital or familial status, status as a protected veteran, or any other characteristic protected by law. Tetra Tech is a VEVRAA federal contractor, and we request priority referral of veterans. We invite applications from all interested parties. Requesting an Accommodation LS Technologies is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by LS Technologies and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with LS Technologies and have accommodation needs for a disability or religious observance, please send us an email hr@lstechllc.com or speak with your recruiter. Compensation (Pay Bands) Salary at LST is determined by a wide array of factors, such as (but not limited to) education, certifications, knowledge, skills, competencies, and experience, location, and clearance level, as well as contract-specific affordability and organizational requirements and applicable employment laws. Please note that the salary information is a general guideline only. The projected compensation range for this position is provided within the posting and is based on full-time, 40 hour/week status. Part-time staff receive compensation at an hourly rate. The estimated minimum and maximum displayed represents the broadest range for this position (inclusive of high geographic and high clearance requirements) and is just one component of LSTs total compensation package for employees. In compliance with local laws, LS Technologies presents this reasonable compensation range as a guideline for roles in California, Colorado, New York, or Washington D.C." Benefits offered to all employees who work 30+ hours per week: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Annual Leave, and Holidays. Life at Tetra Tech: - The perks of working at Tetra Tech include: - Comprehensive and market-competitive benefits. - Merit-based financial rewards. - Flexibility and company-wide commitment to work/life balance. - Collaborative team atmosphere that values the contributions of all employees. - Learning and development opportunities for ongoing professional growth. About Tetra Tech: Tetra Tech is the leader in water, environment, and sustainable infrastructure, providing high-end consulting and engineering services for projects worldwide. With 30,000 employees working together, Tetra Tech provides clear solutions to complex problems by Leading with Science to address the entire water cycle, protect and restore the environment, design sustainable and resilient infrastructure, and support the clean energy transition. Explore our open positions at https://www.tetratech.com/careers. Follow us on social media to learn more about our people, culture, and opportunities: LinkedIn: TetraTechCareers; X (Twitter): @TetraTechJobs Additional Information - Organization: 230 LST