NTT Group

Title: Banking Solutions Architect (Director- BPS) Location: New York, US-NY, United States Category Other Job Description: Req ID: 372372 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Banking Solutions Architect (Director- BPS) to join our team in New York, New York (US-NY), United States (US). BPS Banking Solution Architect At NTT DATA Services, we know that with the right people on board, anything is possible. We&rsquo;re building the next era of Business Process Services&mdash;AI-native, agentic BPaaS that fuses deep process expertise with LLMs, AI agents, and data-first design. This is not outsourcing 2.0&mdash;it&rsquo;s services-as-software, built for scale, speed, and intelligence. Join our founding team and help transform industries like insurance, healthcare, and financial services with solutions that are 40% more efficient and infinitely more adaptive. If you want to build what the market hasn&rsquo;t seen yet, this is it. Location: Hybrid/Remote Type: Full-Time Role Overview: You will lead the design of end-to-end business process solutions powered by AI agents and decision-support platforms. Acting as the bridge between client stakeholders, product teams, and engineers, you will map current-state operations and co-create the future-state AI-native architecture. Key Responsibilities: - Understand client workflows (e.g., claims, lending, KYC) and pain points - Architect AI-native solutions leveraging modular agentic platforms - Define data and process models in collaboration with ontology and ML teams - Drive roadmap alignment between domain priorities and tech capabilities - Present solutions to C-level stakeholders and drive adoption Required Skills: - 10+ years in Banking Domain - Strong understanding of digital transformation and Business Processes, BPS / BPO - Experience in designing automation workflows or BPaaS models - Excellent client-facing communication for Solutions and large deals with executive storytelling skills - Familiarity with AI/ML & Agentic concepts, even if not hands-on About NTT DATA</u> NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client&rsquo;s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information,

Title: Director of Indirect Tax Location: United States Job Description: Req ID: 361248 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Director of Indirect Tax to join our team in Plano, Texas (US-TX), United States (US). Senior Director, Indirect Tax Lead the global indirect tax function across federal, state, local, and international jurisdictions, including US sales & use, property, and telecommunications tax, as well as VAT & GST. Drive compliance, planning, audit management, business support and consulting, and strategic tax initiatives-ensuring alignment with business goals and minimizing tax exposure. Collaborate with IT and Finance integration teams to implement and manage tax engines and tax issues within the ERP systems. Location: This is a remote role to be based in the United States. Would prefer to have someone near Dallas, TX but not required. Key Responsibilities - Tax Strategy & Compliance - Provide strategic tax planning and implement comprehensive sales/use and telecom tax, VAT/GST strategies across jurisdictions. - Ensure all relevant telecom and indirect tax returns (e.g., sales/use, excise, gross receipts, telecom-specific taxes, VAT/GST and fees) are prepared, reviewed and filed timely. - Audit & Research - Manage telecom and indirect tax audits, liaison with tax authorities as needed, and prepare research memos defending the company's tax positions. - Monitor and interpret changes in indirect tax legislation, ensuring policy and process updates. - Process & Systems Optimization - Implement improvements to tax processes, leveraging technology (e.g., Vertex, ONESOURCE) for greater efficiency and accuracy in tax calculations and filings. - Maintain exemption certificate programs and taxability matrices for services. - Advisory & Strategic Planning - Contribute to the development and implementation of tax policies, programs, and practices; the development, updating, and alignment of agreements - Provide guidance on transactions, including telecom-related transactions, product/service taxability, and mergers and acquisitions. - Collaborate with finance, IT, sales, and billing teams to ensure accurate tax calculation within billing and ERP systems. - Leadership & Collaboration - Lead and mentor a team of telecom and indirect tax professionals, including internal staff and third-party advisors. - Manage relationships with external advisors, auditors, and governmental tax agencies. - Prepare and present reports on indirect tax compliance and strategy to senior leadership and the board. Qualifications - Bachelor's degree in Accounting, Finance, Taxation, or related field; advanced degree (JD, MST, MBA) preferred. - CPA, JD or similar tax certification preferred. - Minimum 10 years' progressive experience in indirect taxation - Experience with telecom taxation within a large or multinational corporation is preferred or a highly regulated industry. - Knowledge of US federal, state, local, and international telecom tax rules (e.g., excise, gross receipts, 911, telecom surcharges, and PUC regulations. - Strong technical expertise in tax accounting, compliance, and audit management. - Advanced experience with tax engines and ERP systems (e.g., Vertex, ONESOURCE, SAP, PeopleSoft). - Proven leadership, project management, and communication skills suited for cross-functional collaboration. Required Basic Qualifications: - Bachelor's degree in Accounting, Finance, Taxation, or related field; advanced degree (JD, MST, MBA) preferred. - Minimum 10 years' progressive experience in indirect taxation Optional / Preferred - Experience supporting M&A transactions, financing, or international tax optimization. - Familiarity with supply chain structure for global IT services, SaaS, DaaS, telecom services, hardware resale, and billing system integration. - Prior telecom industry experience. About NTT DATA</p> NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world''s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $140,501 - $260,188. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance. This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Title: Full Stack C#/.NET Software Engineer (IoT) Location: Atlanta, GA United States Hybrid Job Description: Req ID: 378153 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Full Stack C#/.NET Software Engineer (IoT) to join our team in Atlanta, Georgia (US-GA), United States (US). Overview We are seeking an experienced Full-Stack Developer to design, build, and support scalable applications that power IoT, Industry 4.0, and connected platform solutions. This role works closely with clients and cross-functional teams to deliver modern, cloud-native systems using .NET, Java, JavaScript/TypeScript, and Microsoft Azure. Key Responsibilities - Design, develop, test, and maintain full‑stack applications supporting IoT and Industry 4.0 initiatives. - Collaborate with clients, product owners, architects, and internal teams to translate business requirements into technical solutions. - Build and maintain backend services, APIs, and microservices using C#/.NET and Java. - Develop responsive, intuitive front-end interfaces using modern JavaScript/TypeScript frameworks. - Architect and implement cloud‑native applications on Microsoft Azure. - Develop IoT integrations using MQTT, event-driven patterns, device connectivity, and telemetry processing. - Participate in architecture reviews, technical design sessions, and solution planning. - Build and maintain CI/CD pipelines using Azure DevOps and GitHub Actions. - Deploy and scale containerized applications using Docker and Kubernetes. - Conduct testing, code reviews, troubleshooting, and performance optimization. Basic Qualifications - 5-7 years of software development experience with strong expertise in C#/.NET. - 5+ years of hands-on Java development. - 5+ years of experience with JavaScript/TypeScript. - 3+ years working with Microsoft Azure. - 3+ years of experience with Docker, Kubernetes, and cloud-native deployment. - 2+ years of Linux administration and troubleshooting. - 3+ years designing and developing RESTful APIs and microservices. - Knowledge of TDD, BDD, and automated testing frameworks. - Experience with GitHub, Azure DevOps, and CI/CD practices. - Understanding of MQTT and IoT ecosystems. - Strong communication, analytical, and problem‑solving skills. Work Model - Hybrid role; minimum 3 days per week onsite at the client location. Education - Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field. Nice to Have - Experience with Azure IoT Hub, Event Hubs, DPS, Logic Apps, or Microsoft Fabric. - Front-end experience with React, Angular, Vue, Next.js, or Nuxt.js. - Exposure to MongoDB, Cosmos DB, graph databases, or Digital Twin technologies. - Background in Industry 4.0, Smart Manufacturing, or Industrial IoT. - Certifications in Azure, AWS, or Kubernetes. - Consulting or client-facing delivery experience. Pay Transparency Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $87,120-$151,250. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short- and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Senior Associate Networking Technical Services (TS) Systems Integration Specialist is a developing subject matter expert, responsible for ensuring that client solution requirements are resolved in line with Service Level Agreements (SLAs). This role performs configurations, actions installations and attends to break/fix events. This role works towards associate to professional level certification, whilst at the same time developing business knowledge. Key responsibilities: - Owns larger portions of an installation, break/fix incidents at a low to medium level of complexity during project lifecycle - Takes responsibility for problem resolution and troubleshooting during project lifecycle - Escalates complex problems to the relevant third parties. - Assists with the documentation of standard operating procedures relating to installations and fixes during ops handover - Compiles and maintains project administration (Time Capture and feedback to stakeholders) - Conducts elementary presentations within the customer's organization. - Expected to take leadership from senior resources on relevant technologies according to specialization and best practice. - Performs any other related task as required. To thrive in this role, you need to have: - Developing fundamental project and administration ability. - Developing understanding and appreciation of technical design principles and compute layers. - Ability to develop an understanding of fundamental project and administration processes. - Display a strong learning orientation. - Good verbal communication skills. - Demonstrate a client service orientation. - Hands-on proactive in approach. Academic Qualification and certifications: - Bachelor's degree or equivalent in Information Technology or Computing or a related field. - Professional level certification in different Networking technologies such as Cisco, Juniper, Aruba, F5, CCNP, JNCIP, ACMP etc. Required experience: - Moderate level of work experience in technical implementation engineering, specific to Networking technologies. - Moderate level of experience engaging with clients and conducting presentations. - Moderate level of experience in Networking technologies such as routing, switching, Wireless, SDI distribution, core and access layers. - Moderate level of experience in diagnosis and troubleshooting. Workplace type: On-site WorkingAbout NTT DATA NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Third parties fraudulently posing as NTT DATA recruiters NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters—whether in writing or by phone—in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Technical Services (TS) Systems Integration Specialist is a seasoned subject matter expert, responsible for providing technical support to clients. This role is able to compile technical specifications in a clear, concise, unambiguous manner to explain the advantages and disadvantages of options leading to the final solution and are able to create alternative solutions as backup planning. This role works towards professional to expert level certification, whilst at the same time developing business knowledge. Key responsibilities: - Interacts with clients on site and remote to meet complex requirements of a solution. - Escalates unresolved problems and issues to the relevant third parties. - Responds to escalated client requests. - Escalates complex problems to the relevant third parties. - Writes reports and proposals and completes and maintains project documentation. - Assists with the documentation of standard operating procedures relating to installations and fixes. - Acts as coach and mentor to more junior Implementation Engineers and Technicians. - Assumes responsibility for the coordination of the activities of the junior Engineers, in line with performance targets. - Included in higher complexity design work, with input to the design expected. - Expected to take ownership of relevant technologies according to domain or specialization. - Performs any other related task as required. To thrive in this role, you need to have: - Seasoned understanding and appreciation of technical design and business principles. - Seasoned project fundamental and administration ability. - Seasoned project skills which are demonstrated in the execution of installations and other assignments. - Excellent customer engagement skills - Demonstrate relevant domain specialist knowledge. - Excellent verbal communication skills. - Client focused and displays a proactive approach to solving problems. - Ability to work under pressure. - Ability to coach, mentor and provide guidance to team members. Academic Qualification and certifications: - Bachelor's degree or equivalent in Information Technology or Computing or a related field. - Professional level certification in different Networking technologies such as Cisco, Juniper, Aruba, F5, CCNP, JNCIS, ACMP etc. - Cisco Dev Net certification Required experience: - Seasoned work experience in technical implementation engineering, specific to Networking technologies. - Seasoned experience engaging with clients and conducting presentations. - Seasoned report writing experience. - Seasoned project management - Seasoned experience in Networking technologies such as routing, switching, Wireless, SDI distribution, core and access layers - Seasoned experience in diagnosis and troubleshooting Workplace type: On-site WorkingAbout NTT DATA NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Third parties fraudulently posing as NTT DATA recruiters NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters—whether in writing or by phone—in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Technical Services (TS) Systems Integration Specialist is a seasoned subject matter expert, responsible for providing technical support to clients. This role is able to compile technical specifications in a clear, concise, unambiguous manner to explain the advantages and disadvantages of options leading to the final solution and are able to create alternative solutions as backup planning. This role works towards professional to expert level certification, whilst at the same time developing business knowledge. Key responsibilities: - Interacts with clients on site and remote to meet complex requirements of a solution. - Escalates unresolved problems and issues to the relevant third parties. - Responds to escalated client requests. - Escalates complex problems to the relevant third parties. - Writes reports and proposals and completes and maintains project documentation. - Assists with the documentation of standard operating procedures relating to installations and fixes. - Acts as coach and mentor to more junior Implementation Engineers and Technicians. - Assumes responsibility for the coordination of the activities of the junior Engineers, in line with performance targets. - Included in higher complexity design work, with input to the design expected. - Expected to take ownership of relevant technologies according to domain or specialization. - Performs any other related task as required. To thrive in this role, you need to have: - Seasoned understanding and appreciation of technical design and business principles. - Seasoned project fundamental and administration ability. - Seasoned project skills which are demonstrated in the execution of installations and other assignments. - Excellent customer engagement skills - Demonstrate relevant domain specialist knowledge. - Excellent verbal communication skills. - Client focused and displays a proactive approach to solving problems. - Ability to work under pressure. - Ability to coach, mentor and provide guidance to team members. Academic Qualification and certifications: - Bachelor's degree or equivalent in Information Technology or Computing or a related field. - Professional level certification in different Networking technologies such as Cisco, Juniper, Aruba, F5, CCNP, JNCIS, ACMP etc. - Cisco Dev Net certification Required experience: - Seasoned work experience in technical implementation engineering, specific to Networking technologies. - Seasoned experience engaging with clients and conducting presentations. - Seasoned report writing experience. - Seasoned project management - Seasoned experience in Networking technologies such as routing, switching, Wireless, SDI distribution, core and access layers - Seasoned experience in diagnosis and troubleshooting Workplace type: On-site WorkingAbout NTT DATA NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Third parties fraudulently posing as NTT DATA recruiters NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters—whether in writing or by phone—in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA As a Cross Technology Managed Services Engineer (L1) at NTT DATA, you will be the first point of contact for our clients, ensuring their IT infrastructure and systems remain operational. You will proactively identify, investigate, and resolve technical incidents and problems, focusing on first-line support for standard and low-complexity incidents and service requests. Your aim? To ensure zero missed service level agreement conditions. Every day, you will monitor client infrastructure and solutions, identifying problems and errors before or as they occur. You will dive deep into first-line incidents assigned to you, pinpointing the root causes, and providing telephonic, ITSM ticket or chat support to our clients when they need it most. Maintenance activities, such as patching and configuration changes, will be part of your routine, ensuring the smooth operation of client systems. You will work across two or more technology domains, such as Cloud, Security, Networking, Applications, or Collaboration. Your day may include updating existing knowledge articles or creating new ones, seeking opportunities for work optimization, and supporting project work as needed. Additionally, you will contribute to disaster recovery functions and tests, ensuring our clients' DATA is safe and sound. Shift changes are made seamless with your careful handovers, ensuring service continuity. You will report and escalate incidents when necessary and strive for efficient, comprehensive resolutions of incidents and requests. With each interaction, you will aim to provide a positive client experience, placing their needs at the forefront of all you do. To thrive in this role, you need to have: - Entry-level experience with troubleshooting and support in security, network, DATA centre, systems, or storage within a medium to large ICT organization. - Basic knowledge of management agents, redundancy concepts, and ITIL processes. - Highly disciplined in handling of tickets on day-to-day basis. Act promptly as per defined Sop’s. - Try to resolve as many tickets as possible using available Knowledge articles or provided Sop’s. - Good understanding of using ITSM tools. - Skill in planning activities and projects in advance and adapting to changing circumstances. - A client-centric approach, understanding their requirements and ensuring a positive experience throughout their journey. - Ability to communicate and work across different cultures and social groups. - Proficiency in active listening techniques and refraining from interrupting. - A positive outlook at work, even in pressurized environments. - Willingness to work hard and put in longer hours when necessary. - A bachelor's degree or equivalent qualification in IT or Computing (or demonstrated equivalent work experience). Workplace type: On-site WorkingAbout NTT DATA NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Third parties fraudulently posing as NTT DATA recruiters NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters—whether in writing or by phone—in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.

Title: Senior Identity & Access Management (IAM) Architect- Remote Location: United States Job Description: NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Senior Identity & Access Management (IAM) Architect- Remote to join our team in Phoenix, Arizona (US-AZ), United States (US). NTT Data is seeking an experienced IAM specialist to design, implement, and govern the client Identity and Access Management infrastructure. This role will focus heavily on the Ping Identity platform suite to ensure secure authentication, single sign-on (SSO), and strict adherence to the Principle of Least Privilege. The ideal candidate will orchestrate periodic user access reviews and certification campaigns to maintain our security posture and regulatory compliance. This is a remote based role in the US. Key Responsibilities - Access Review & Governance: Design and execute routine user access reviews, identity audits, and lifecycle management workflows across all enterprise applications. - Policy Management: Create and configure role-based, attribute-based, and policy-based access controls (RBAC/ABAC) using PingAccess and PingFederate. - Platform Administration: Administer the Ping Identity platform (PingOne, PingFederate, PingAccess, PingID). - Application Integration: Support onboarding and integrating new enterprise applications with PingOne using protocols like OAuth, OIDC, and SAML. - Incident & Run Support: Troubleshoot access-related issues, MFA failures, and authentication flows while maintaining knowledge bases and SOPs. - Compliance & Reporting: Generate audit-ready compliance reports for SOX, HIPAA, or GDPR by verifying user entitlements and resolving access outliers Basic Qualifications - 15+ years of hands-on experience deploying and administering Ping Identity Suite (PingFederate, PingAccess, PingOne, PingID). Additional Skills - IAM Protocols: Strong understanding of federated identity, SSO, OAuth, OIDC, SAML 2.0, and LDAP. - Governance Skills: Proven experience driving access certification campaigns, segregating duties (SoD), and managing identity governance. - Soft Skills: Strong analytical problem-solving, excellent cross-functional collaboration, and effective communication for working with IT and auditing teams Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $104,550 - $193,625. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate&rsquo;s actual work location, relevant experience, technical skills, and other qualifications. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits. About NTT DATA</u> NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client&rsquo;s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs.

Title: AI Solutions Architect for Healthcare Payer and Life Science Location: Plano United States Job Description: Req ID: 375005 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a AI Solutions Architect for Healthcare Payer and Life Science to join our team in Plano, Texas (US-TX), United States (US). AI Solution Architect for Healthcare Payer Segment About the Role We are seeking an experienced AI Solutions Architect to design and deliver artificial intelligence, machine learning, and generative AI solutions for health plan clients. This role will partner with payer executives, data leaders, and engineering teams to translate business challenges into scalable AI solutions. The ideal candidate has deep knowledge of health plan operations, payer data ecosystems, cloud architecture, analytics platforms, and responsible AI practices. This person will lead solution design across areas such as member engagement, care management, utilization management, claims operations, risk adjustment, Stars, quality, provider network optimization, and administrative automation. Location: Remote role to be located in the US If you are a proven AI leader with deep healthcare Payer expertise&mdash;and a passion for transforming healthcare through technology&mdash;this is an opportunity to shape the future of our business. Work with our Payer AI leader, business leaders and clients discussing current state while looking at future state and bring forth technology solution ideas using AI capabilities. What You&rsquo;ll Do - Design end-to-end AI and generative AI solutions for health plan use cases, including architecture, data flows, integration patterns, model selection, governance, security, and deployment approach. - Partner with health plan stakeholders to identify high-value AI opportunities, define business outcomes, assess feasibility, and shape implementation roadmaps. - Lead solutioning for payer-specific domains such as claims, enrollment, benefits, prior authorization, medical management, provider data, quality measures, risk adjustment, member services, and regulatory reporting. - Develop reference architectures using cloud platforms, data lakes, warehouses, MLOps pipelines, APIs, workflow tools, and enterprise integration patterns. - Guide teams on applying large language models, retrieval-augmented generation, predictive analytics, natural language processing, intelligent automation, and decision support in healthcare settings. - Collaborate with data scientists, engineers, clinicians, compliance teams, security architects, and delivery leaders to move concepts from prototype to production. - Define responsible AI controls, including model monitoring, explainability, human-in-the-loop review, bias assessment, auditability, privacy, and regulatory compliance. - Support pre-sales and client advisory activities, including solution presentations, proposals, estimates, demos, workshops, and executive briefings. - Evaluate vendor platforms and AI tools across cloud, payer technology, data management, workflow automation, and clinical operations ecosystems. - Create reusable assets, including solution blueprints, architecture patterns, implementation playbooks, data requirements, and governance frameworks. - Strengthen alliances with key partners (Epic, Oracle Health, Microsoft, AWS, ServiceNow, cybersecurity vendors, Google, Leading AI players). - Build and mentor a high-performing team of AI leaders. - Develop sales collateral for all solutions and services catering to healthcare payers. What We&rsquo;re Looking For - Bachelor&rsquo;s degree in computer science, information systems, engineering, data science, healthcare informatics, or a related field. - 8+ years of experience in technology architecture, data architecture, analytics, AI/ML, or enterprise solution delivery. - 4+ years of experience supporting health plans, payers, managed care organizations, or healthcare administrative platforms. - Hands-on experience designing AI, machine learning, generative AI, analytics, or automation solutions in production environments. - Strong understanding of health plan business processes, including claims, membership, provider, utilization management, care management, quality, risk adjustment, and customer service. - Experience with healthcare data standards and regulations, such as HIPAA, FHIR, HL7, X12 EDI, CMS interoperability requirements, and payer data exchange. - Experience with major cloud platforms such as AWS, Azure, or Google Cloud, including data, AI, security, and integration services. - Familiarity with modern AI patterns such as RAG, vector databases, prompt engineering, model evaluation, MLOps, LLMOps, and AI governance. - Ability to communicate complex technical concepts to executive, clinical, operational, and technical audiences. - Strong consulting, facilitation, problem-solving, and stakeholder management skills. Required Qualifications: - 8+ years of experience in designing and developing AI/ML solutions - 4+ years of experience in healthcare Payer technology, consulting, or systems integration. About NTT DATA</u> NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client&rsquo;s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $119,578 - $221,625. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate&rsquo;s actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance. This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits. NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Title: Digital Site Reliability Sr Engineer - Remote Location: Memphis United States Job Description: Req ID: 373090 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Digital Site Reliability Sr Engineer - Remote to join our team in Memphis, Tennessee (US-TN), United States (US). Digital Site Reliability Senior Engineer We are seeking a Senior Site Reliability Engineer to drive reliability, performance, and automation across our digital platforms. This role focuses on building scalable CI/CD pipelines, strengthening observability, and partnering closely with development teams to ensure high‑quality, highly available services. Responsibilities: - Implement, maintain, and optimize CI/CD pipelines and tooling (GitLab preferred; Bamboo/Jenkins experience valuable). - Support and enhance platform architecture, including EKS, Docker, and containerized application environments. - Monitor production and non‑production systems using Datadog, Splunk, and related APM tools; troubleshoot and resolve complex issues. - Collaborate with product and engineering teams to scale applications and infrastructure while ensuring performance and availability. - Define and refine SLIs/SLOs to measure service health and drive reliability improvements. - Build automation and tooling using Groovy, Shell, Python, Terraform, Java, or JavaScript. - Contribute to SRE best practices and help mature SRE capabilities across the Digital organization. - Enhance CI/CD pipelines with automated testing, quality gates, and improved observability. - Provide technical leadership for UI, API, and microservices reliability. - Participate in an on‑call rotation supporting production systems. Basic Qualifications - 8+ years in DevOps/SRE roles with strong experience in CI/CD, containerization, and Kubernetes deployments. - 5+ years troubleshooting with APM tools (Datadog, Dynatrace). - 5+ years log analysis using Splunk. - 5+ years working with Nexus Repository. - 5+ years diagnosing and resolving complex technical issues. - 5+ years demonstrating advanced expertise in core technical areas and commitment to operational excellence. - 5+ years experience with ServiceNow and Jira for change management. - 4+ years Unix/Linux shell scripting and supporting NoSQL databases (e.g., Couchbase). - 3+ years working with static code analysis tools (Checkmarx, SonarQube). - 3+ years applying OWASP security principles. Education: Bachelor's degree in Computer Science or equivalent experience. Nice to Have - Experience leading projects or technical initiatives. Pay Transparency Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $87,120-$151,250. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short- and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits. About NTT DATA</p> NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us. NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you''d like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here. #LI-NorthAmerica