NTT Group

Title: Clinical Service Desk Helpdesk Associate Location: US, KY Job Description: Req ID: 372537 NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. NTT DATA is currently seeking a Clinical Service Desk Helpdesk Associate to join our team in Bowling Green, KY (remote). All candidates are required to be shift flexible. Night, weekend, and/or holiday work will be required. Schedule can be changed as per client and business requirements or training needs. Additionally, overtime may be required depending on business requirements. NTT DATA Services is committed to improving patient outcomes by creating efficiencies across the healthcare ecosystem. A recognized leader in the healthcare space, the company delivers targeted segment solutions including patient engagement, predictive analytics, healthcare cloud hosting, integration and interoperability, clinical and claims application implementation, revenue cycle management and policy administration, in addition to core managed infrastructure, application and business process services. Clients include more than 1,800 hospitals, 2,200 long-term care facilities, 225 acute care facilities, 43,000 clinicians, 1,000 physician practices and 50 insurance providers in support of 65 million policy holders. Responsibilities - This position will be a part of our Provider Clinical Service Desk, as an agent primarily handling inbound customer calls. This is a call center environment in which we support our customers 24x7x365. - All candidates will have to be shift flexible. Shift work is required including nights, weekends, and/or holidays. Account specific training is conducted during day shift hours, regardless of assigned shift. - Respond to incoming service desk calls from healthcare customers regarding the clinical aspects of various clinical applications such as Epic, Cerner, McKesson and Meditech. Incidents may include, but are not limited to workflow issues, application errors, user access, and functionality. - Track and document the appropriate comments and close or escalate the incident tickets and related issues in a timely manner. - Responsible for driving resolution of incidents on a 24/7 desk. - Read text on computer screens for the duration of the shift. - Remain at designated workspace and in the phone queue for an 8 to10-hour period with scheduled breaks. - Ensure a quiet, private workspace with high speed, wired internet. - Travel up to 10% of the time, if required. - Lift up to 25 lbs. if needed for equipment setup. - Have a working cell phone for manager communication and Two-Factor Authentication. Qualifications: - Minimum of 4 years of service desk / helpdesk experience or equivalent combination of education and technical troubleshooting experience (i.e., 2 years of work experience and 2 years of technical education). - Minimum of 1 year of technical troubleshooting experience with healthcare systems & customer service. About NTT DATA Services NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure, and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100. NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law.

Title: OCI IaaS Services Engineer - REMOTE in US Location: Plano United States Job Description: Req ID: 372840 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a OCI IaaS Services Engineer - REMOTE in US to join our team in Plano, Texas (US-TX), United States (US). At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring, the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. NTT DATA, Inc. currently seeks an OCI Iaas Services Engineer to join our team in "US". Client's business problem to solve? Our client is one of logistics company in US providing services in united state, NTT are getting into contract with Client to manage Public Cloud Operations. Our NTT Public cloud team ensures reliable and secure operation of public cloud platforms. Our Public Cloud Manage services help streamline operations, improve productivity and strengthen technology to help our customers stay competitive and improve customer satisfaction . Position's General Duties and Tasks In these roles you will be responsible for: - Manage and support OCI IaaS environments including compute, networking, storage, load balancers, IAM, and security services - Administer and maintain GCP IaaS and Paas services - Monitor cloud infrastructure health, performance, availability, and capacity - Troubleshoot production incidents and perform root cause analysis - Implement automation for provisioning, patching, deployment, and operational tasks - Support high availability, disaster recovery, backup, and business continuity operations - Manage cloud security policies, access controls, and compliance requirements - Collaborate with DevOps, application, security, and infrastructure teams - Optimize cloud resource utilization and cost management - Prepare operational documentation, SOPs, and technical reports Requirements for this role include: Primary Skills (Mandatory) - 10+ Years experience - Must have hands-on experience with OCI IaaS services: - Compute, VCN, Block/Object Storage, Load Balancer Experience - IAM, Monitoring & Logging Experience - DR and Backup solutions - Must have experience with Infrastructure as Code tools, such as Terraform Highly preferred Skills and Experience: Understanding of networking concepts: - DNS, VPN, Firewall, Routing, Load balancing experience - Experience with monitoring and incident management tools ie. Service Now Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this role will depend on the nature of the role offered and will either be $87,000- $143,000. Actual compensation will depend on a number of factors, including the candidate's relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance. If the position offered in temporary, the position will not be eligible for incentive compensation. This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits. About NTT DATA</p> NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Title: MITA Technical Analyst Location: Chicago United States Job Description: Req ID: 373288 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a MITA Technical Analyst to join our team in Chicago, Illinois (US-IL), United States (US). NTT DATA is seeking a Technical Analyst to play a key role in the successful modernization of the Illinois Medicaid Enterprise System (MES). The Technical Analyst supports the State of Illinois Department of Healthcare and Family Services (HFS) in the modernization of its Medicaid Enterprise by providing analytical, coordination, and advisory services across procurement strategy. This role collaborates with stakeholders to develop, track, and update the Illinois MITA State-Self Assessment and associated deliverables, ensuring compliance with federal and state requirements. The Technical Analyst works collaboratively with internal resources and with client leadership, internal and external project teams. The position is remote, with the possibility of up to 25% travel to the client location in Springfield, Illinois. Duties Include: - Write and coordinate information related to the MITA SS-A. - Track and report on assigned MITA activities (or those assigned) - Collaborate with client project teams and stakeholders to understand project scope, requirements, and business needs. - Support the development of procurement strategies, by researching of available products, services, suppliers, and evaluation of acquisition approaches. - Collect, review, and analyze data to develop the MITA SS-A and other technical resources as requested by leadership. - Prepare and present analytical reports, findings, and recommendations to support decision-making. - Ensure all work products and deliverables meet technical, documentation, and quality standards. - Participate in and/or facilitate engagement with CMS and other federal/state agencies to ensure collaborative working relationships. - Manage client relationships and expectations, working regularly with key client SMEs.. - Provide recommendations for critical business and project decisions. - Participate in meetings and communicate deliverable status, risks, and issues to stakeholders. - Support continuous improvement of processes, personnel, and organizational systems. - Review deliverables and processes for quality and completeness, ensuring all project-identified processes and methodologies are executed and followed. Basic Qualifications - Bachelor's degree or higher from an accredited college or university in a related field, or four years of additional relevant experience in lieu of a degree. - Minimum of 6 years' experience as a technical analyst with, or consultant to, State Health Programs. - Minimum of 2 years experience supporting MITA projects and assessments. - Proficiency in MS Office (Word, Excel, PowerPoint, Outlook), with expertise in MS Excel. - Strong customer service attitude and effective oral and written communication skills. - Ability to work independently or as part of a team, with a high degree of professionalism in deliverables and client interactions. - Ability to review deliverables and processes for quality and completeness. Preferred Experience / Qualifications: - Bachelor's degree in computer science, information technology, or business with a technical focus. - Minimum of 3 years experience with Medicaid - 3-5 years of experience applying enterprise architecture principles to support large-scale transformation initiatives - 3-5 years of experience in the Health and Human Services (HHS) domain - Participation in at least two post-ACA Medicaid-related initiatives, such as: - Medicaid Eligibility systems - Medicaid Management Information Systems (MMIS) - - Health Information Exchange (HIE) projects - Health Information Technology (HIT) projects - Demonstrated expertise with federal and industry-standard architecture frameworks and methodologies, including: TOGAF - Zachman Framework - ITIL - Proven experience leveraging HHS domain reference frameworks, including: - National Human Services Interoperability Architecture (NHSIA) - Medicaid Information Technology Architecture (MITA) - Excellent verbal and written communication skills - Strong ability to translate complex technical concepts for non-technical stakeholders - Strong interpersonal skills with the ability to build and maintain effective client relationships Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $79,000 - $145,000. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits. About NTT DATA</p> NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us. NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Title: Sales Executive III Location: Midwest United States Job Description: Req ID: 370273 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Sales Executive III to join our team in Columbus, Ohio (US-OH), United States (US). We are seeking a Sr. Sales Executive to join our team, focusing on IT Services and Solutions within the Commercial Services industry. Additionally, this individual will have the ability to sell into Manufacturing as well. This is a remote position based in the greater Midwest area, with travel required for client meetings, events, conferences, etc. The ideal candidate will have significant experience in IT Solutions sales within the Commercial Services industry, with a proven track record of closing high-value deals. This role is an individual contributor position, focused on hunting and closing new business with top commercial services companies. Help Us Power the Future of Commercial Services Job Responsibilities Include: Hunter Role: Originate and close new business at the C-Level, VP, and Director level within the Commercial Services industries. Develop and execute a strategy for new logo acquisition within the territory. Build and maintain relationships with prospective customers, leveraging NTT DATA resources such as Marketing, Consulting, and the CRO office.Generate, contribute, track, and manage new sales and account plan information.Promote solutions-selling with a focus on value-add techniques to identify business needs, develop customized solutions, and establish business partners at the customer's C-Suite Level.Drive the entire sales cycle from initial engagement to closed sales, focusing on value-add solutions tailored to customer needs. Prospect for potential customers using both direct (calling, face-to-face meetings) and indirect methods (networking). Qualify prospects against NTT DATA criteria for ideal customers and sales. Maintain a high level of relevant domain knowledge to engage meaningfully with prospects. Make presentations to internal and customer senior leaders and decision-makers. Collaborate with technical staff and product specialists to address customer requirements. Report on sales activity regularly, ensuring accuracy in tracking and managing sales and account plan information. Cultivate strong relationships with third-party and partner companies to deliver comprehensive solutions to customers. Provide feedback to management on market trends, competitive threats, and opportunities for enhancing customer value through extended offerings. Basic Qualifications: Minimum of 10 years of sales experience in Technology Solutions, Consulting Services, and/or Digital IT Solutions, with at least 70% experience in selling our portfolio of services Minimum of 5 years of current industry experience selling into the Commercial Services and Manufacturing sectors. Proven record of closing multi-million dollar IT Services and Solutions deals, preferably in the $20-25M+ range. Bachelor's degree or equivalent experience (additional 8 years of work experience).Ability to travel up to 40% of the time. Preferred Qualifications: Demonstrated success in meeting or exceeding annual quotas of $12M+. High energy level, sense of urgency, decisiveness, and the ability to work well under pressure. Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $144,000 - $287,000 . This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits. #MFGsales #ussalesjobs #LI-SGA #salescommercial About NTT DATA</p> NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Title: Business Partner Specialist Advisor Location: United States Work Type: Remote Job Description: Req ID: 373312 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Business Partner Specialist Advisor to join our team in Plano, Texas (US-TX), United States (US). People & Culture (P&C) Business Partner- Specialist Advisor The People & Culture Business Partner Specialist Advisor is regionally aligned and provides deep functional and regulatory expertise, ensuring effective execution of people and culture strategies within North America (NA). Reporting directly to the NA P&C Consulting Leader, and matrixed to Strategic Business Partners (SBPs), the Business Partner ensures that all people processes are executed consistently, compliantly, and in alignment with both corporate frameworks and regional requirements. Key Responsibilities: - Act as a trusted advisor to business leaders and Strategic Business Partners on regional P&C processes, policies, and talent priorities. - Ability to collaborate efficiently within a global, matrixed organization, providing support to various leaders and stakeholders concurrently. - Enables cross-functional collaboration by understanding business priorities, organizational structures, and the specific needs of individual business units. - Ability to interpret regional workforce differences and align with global People & Culture policies and enterprise-wide implications. - Shape and advance local cultural and engagement initiatives, helping build high‑performing, inclusive environments. - Champion and operationalize enterprise P&C initiatives, ensuring programs are effectively embedded within each business unit. - Lead and influence talent strategies by coaching and guiding leaders on talent development programs, talent reviews, and sensitive talent‑related issues. - Identify compliance risks and partner with Legal and Employee Relations to develop and execute risk mitigation strategies. - Support organizational design, restructuring, internal mobility, and change management activities. - Advise leaders on the performance development process, including timelines, compliance, calibration, and best practices as well as support leaders navigating structured coaching, performance concerns, and progressive discipline. - Provide support on the annual salary review process, off‑cycle compensation, retention agreements, audits, and local pay compliance. - Advise on policy interpretation and escalate exceptions to the appropriate P&C Center of Excellence (COE). Ensure adherence to statutory requirements, country‑specific mandates, and standard global processes. - Deliver workforce insights and help leaders interpret dashboards, surveys, audits, and analytics. Positions Requirements: - 10 to 12 years of relevant professional experience preferred - Undergraduate degree required - HR professional certification preferred - This is a remote position preferably located in central or eastern North America Basic Qualifications: 5+ years of experience working with senior management and executives to operationalize talent strategies NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees.

Title: Enterprise Architect / Solution Executive (Large Deals) - US Remote Location: United States Job Description: Req ID: 373151 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking an Enterprise Architect / Solution Executive to join our Client Growth team. This role will primarily focus on large deals (> $50M+). This role will work remotely from your home office located within the US with travel required to meet with clients as necessary. The Enterprise Architect / Solution Executive is responsible our most complex, strategic, transformational multi-million-dollar pursuits. You think big and help shape multi-tower solutions by engaging early and bringing the power of one-NTT to our clients to help transform, reimagine and reinvent client&rsquo;s businesses leveraging technology and our services. You have breadth of skills across functional and technical domains, and they must have deep skills in digital transformation leveraging Cloud, Data and AI. You are the single threaded leader of the solution on a pursuit. You contribute to the win strategy, create the solution strategy, lead and orchestrate the solution design and construction across NTT DATA. You build trusted advisor relationships with the technology CxO and are the technical sponsor/spokesperson of the solution. You collaborate with delivery practitioners and subject matter experts from different business units and domains across NTT to provide customers with seamless technology modernization and transformation solutions. Job Responsibilities Include: - Engage early with our customers technology and business leaders to build relationships and gather a deep understanding of the customer&rsquo;s environment and current enterprise challenges. - Participate and lead in-person and virtual solution design workshops with customers and internal teams. - Participate in creating win strategies and define the solution strategy on a pursuit - Lead the solution design, construction, and orchestration across NTT, partners and client organizations. - Be the technical sponsor of the solution both inside NTT and in client organization - Collaborate with delivery practitioners and subject matter experts from different business units and domains to design and deliver solutions that address customers' business challenges and objectives. - Apply the One NTT delivery framework and methodology to ensure consistent and high-quality delivery of solutions across the NTT Group. - Communicate effectively with customers, sales teams, delivery teams, and stakeholders to ensure alignment and clarity of the solution vision, scope, and value proposition. - Prepare and deliver solution presentations, proposals, and artifacts that demonstrate the value and differentiation of the NTT Group's capabilities and offerings. - Stay abreast of the latest trends, technologies, and best practices in the enterprise architecture domain and leverage them to create innovative and competitive solutions. Basic Qualifications: - Minimum of 12 years of experience in enterprise architecture, solution architecture, or consulting roles, preferably in the IT services industry. - Proven record of accomplishment of designing large ($50M+), complex, multi-tower and cross-domain solutions that meet customer requirements and expectations. - Bachelor's degree in computer science, engineering, or related field, or equivalent work experience (i.e. 4 additional years of work experience). Preferred Skills: - Strong knowledge and experience in various technology domains, such as cloud, data, security, network, infrastructure, applications, etc. - Excellent communication, presentation, and interpersonal skills, with the ability to articulate complex concepts and solutions clearly and concisely. - Ability to work effectively in a fast-paced, dynamic, and collaborative environment, with multiple stakeholders and teams. - Certifications in enterprise architecture, solution architecture, or related domains are preferred. About NTT DATA</u> NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client&rsquo;s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us. NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here. NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this role is $150,000 - $350,000 per year. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate&rsquo;s actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits. #CGO #LI-NorthAmerica

Title: Commercial Manufacturing CPG Solutions Architect Location: Dallas United States Job Description: Req ID: 371214 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Commercial Manufacturing CPG Solutions Architect to join our team in Dallas, Texas (US-TX), United States (US). Manufacturing & CPG Domain Architect NTT DATA Services | Full-Time | Hybrid/Remote** At NTT DATA Services, we know that with the right people on board, anything is possible. We&rsquo;re building the next era of Business Process Services&mdash;AI-native, agentic BPaaS that fuses deep process expertise with LLMs, AI agents, and data-first design. This is not outsourcing 2.0&mdash;it&rsquo;s services-as-software, built for scale, speed, and intelligence. Join our founding team and help transform industries like manufacturing, CPG, and global supply chains with solutions that are 40% more efficient and infinitely more adaptive. If you want to build what the market hasn&rsquo;t seen yet, this is it. Overview We are seeking a Manufacturing & Consumer Packaged Goods (CPG) Domain Architect with deep expertise across product lifecycle, plant operations, demand/supply planning, commercialization, and distribution. In this role, you will design end-to-end AI-native process architectures that modernize CPG and manufacturing environments into intelligent, autonomous, agent-driven ecosystems. You will collaborate with client executives, operations leaders, engineers, and product teams to map complex operational landscapes and shape the future-state blueprint. Key Responsibilities Manufacturing & CPG Domain Architecture - Lead architecture across end-to-end CPG value streams, including: - Demand forecasting & planning - Supply planning & S&OP/IBP cycles - Procurement & supplier orchestration - Manufacturing operations (process & discrete) - Packaging, labeling, and compliance - Quality management & defect analytics - Warehouse, distribution, and transportation - Trade promotion management (TPM) & retail execution - Design AI-native workflows for CPG‑specific needs such as: - SKU proliferation & portfolio complexity - Short shelf-life inventory and freshness optimization - Batch/lot traceability and recall readiness - Raw material constraints and commodity volatility - Seasonal demand swings and promotional elasticity - Translate industry regulations, safety standards, and quality requirements into scalable data-driven and agent-driven architecture. AI-Native BPS / BPaaS Design - Architect modular, agentic platforms to automate planning, production, logistics, and quality workflows. - Collaborate with ontology, ML, and engineering teams to define CPG ontologies, master data structures, and event-driven operational models. - Build reusable domain accelerators for CPG manufacturers that reduce implementation time and improve scalability. Client Engagement & Delivery - Drive deep discovery with manufacturing, supply chain, and commercial operations leaders to assess current-state maturity. - Present architecture recommendations, business cases, and AI‑native transformation roadmaps to COOs, Chief Supply Chain Officers, Heads of Manufacturing, Quality, and Commercial Operations. - Guide cross-functional teams through adoption of AI-powered process modernization and autonomous operations. Strategic Roadmapping - Build transformation roadmaps aligned to industry priorities such as: - Smart manufacturing & Industry 4.0/5.0 - Resilient supply chains - Sustainability and waste reduction - Data harmonization and process interoperability - Develop multi-year strategies connecting operational KPIs&mdash;forecast accuracy, fill rate, OTIF, yield, waste, OEE&mdash;to automation and agent orchestration journeys. Required Skills & Experience - 10+ years in Manufacturing or CPG, with strong domain architecture or process transformation experience. - Deep understanding of operations in CPG: production, materials, planning, commercialization, quality, logistics, and customer fulfillment. - Experience designing target operating models, data architectures, or modernization strategies within CPG or industrial manufacturing. - Strong knowledge of digital manufacturing, supply chain technologies, Industry 4.0 capabilities, and BPaaS or automation-driven service models. - Familiarity with AI/ML concepts, intelligent planning, digital twins, LLM-based orchestration, and decision automation (even if not hands-on). - Excellent client-facing communication and executive storytelling skills, especially with operational and supply chain leaders. - Ability to work with engineering, product, data science, and operations teams to translate domain needs into technical capabilities. Preferred Qualifications - Experience with leading CPG/manufacturing platforms: SAP S/4HANA, SAP IBP, Oracle SCM/ERP, Blue Yonder, Manhattan, Infor, Kinaxis, o9, Siemens, Dassault, PTC. - Familiarity with MES, SCADA, IoT platforms, and plant-floor integration. - Understanding of sustainability frameworks, carbon reporting, circular packaging, and waste reduction initiatives. - Exposure to consumer insights and retail execution data (IRI, NielsenIQ, POS-level analytics). - Experience operating in fast-moving consumer goods (FMCG), food & beverage, beauty/personal care, or household products. About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Title: Managing Director, Industry Verticals, Technology Solutions Location: United States Job Description: Make an impact with NTT DATA</p> Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive. Your day at NTT DATA</p> Are you obsessed with growth? Do you thrive in high-speed environments where every decision moves the needle? We're looking for a Sales Leader who can operate with startup intensity while driving toward a $1B transformational target. This role blends fast-cycle execution with strategic deal-making, requiring a rare mix of urgency, creativity, and enterprise-level thinking. The Managing Director, Industry Verticals will lead go-to-market execution across targeted industries, driving revenue growth, client engagement, and market share expansion. This VP level leader will be responsible for translating NTT's strategic vision into actionable sales plans, developing high-performing teams, and fostering deep industry relationships. The ideal candidate brings a strong background in technology services sales, deep industry expertise, and a passion for delivering client-centric solutions, while thriving in a matrixed environment and building strong OEM partnerships. Key Responsibilities: - Industry-Focused Sales Execution: Drive revenue growth by aligning sales strategies with industry-specific trends, challenges, and opportunities across verticals such as healthcare, financial services, manufacturing, and public sector. Own the full lifecycle of strategic pursuits-from ideation to close-across F500 global accounts. Lead and execute high-velocity sales motions that feed into transformational opportunities. Operate with a founder's mindset: build, iterate, and scale growth programs with minimal friction. - OEM Partnership Development: Build and strengthen strategic relationships with OEMs and technology partners to co-create go-to-market initiatives, expand solution offerings, and accelerate growth within industry verticals. - Team Leadership & Development: Lead and mentor a team of sales leaders and account executives focused on solution selling and customer success within their respective industries. Serve as a strategic advisor to client managers, helping them evolve into transformational sellers. - Client Engagement: Serve as a senior point of contact for strategic clients, ensuring alignment between client needs and NTT's portfolio of services and solutions. - Matrixed Collaboration: Operate effectively within a large, matrixed organization-partnering across business units, geographies, and functions to drive alignment and execution. - Cross-Functional Coordination: Collaborate with marketing, product, delivery, and operations teams to ensure cohesive execution of sales strategies and client solutions. - Performance Management: Establish clear KPIs and accountability frameworks to drive predictable execution and continuous improvement. - Sales Enablement & Transformation: Support transformation initiatives within the sales organization, including enablement, training, and adoption of modern sales methodologies. - Culture & Values: Champion NTT's High-Performance Culture, fostering an environment of collaboration, innovation, and customer-centricity. Professional Experience & Qualifications: - Bachelor's degree or equivalent experience required. - Minimum of 12+ years of sales experience, with at least 8+ years in sales leadership capacity managing teams and driving strategic initiatives. - Proven success in leading sales organizations within the technology services industry, with a focus on industry verticals. - Experience building and managing strategic OEM partnerships to drive joint sales and innovation. - Demonstrated success operating in complex, matrixed environments with multiple stakeholders and cross-functional dependencies. - Deep understanding of modern IT infrastructure and services, including cloud, networking, security, and edge computing. - Strong financial acumen and ability to manage complex sales cycles and forecasting. - Excellent communication and leadership presence, with the ability to influence across teams and levels. Key Leadership Competencies: - Strategic Thinking: Ability to translate market insights into actionable sales strategies tailored to industry needs. - Execution Excellence: Relentless focus on driving results, managing performance, and delivering against growth targets. - Talent Development: Proven ability to attract, retain, and develop top sales talent. - Customer Centricity: Deep commitment to understanding and solving client challenges through NTT's solutions. - Collaboration & Influence: Builds trust and alignment across internal teams, OEM partners, and external stakeholders. Strong executive presence and storytelling skills. - Change Leadership: Comfortable leading transformation and driving adoption of new tools, processes, and cultural shifts. Why This Role Matters This isn't just another sales leadership role. It's a chance to shape how we grow-from fast wins to billion-dollar transformations. You'll be part of a team that's rewriting the playbook for enterprise growth. Travel: up to 50-60% based on business and customer needs. About NTT DATA</p> NTT DATA is a global leader in IT services and consulting, helping clients navigate and succeed in a rapidly changing digital world. We combine deep industry expertise with innovative technologies to deliver business outcomes that matter. NTT DATA is an equal opportunity employer and values diversity in all its forms. We do not discriminate based on race, color, religion, gender, sexual orientation, age, disability, or any other protected status. Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The range for this position is $164-304K base plus variable commissions. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on several factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life, and AD&D insurance, short-and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits. Workplace type: Remote Working About NTT DATA</p> NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Third parties fraudulently posing as NTT DATA recruiters NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters-whether in writing or by phone-in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.

Title: Technical Writer Location: Plano United States Job Description: Req ID: 371974 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Technical Writer to join our team in Plano, Texas (US-TX), United States (US). NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Technical Writer to join our team. Overview of Job: Reporting to the Business Development Senior Director, the Technical Writer will support the development of high-quality, compliant, and compelling technical deliverables and proposals for state and local government clients for NTT DATA Government Consulting and Advisory (GCA) services. This role will focus on authoring and editing technical content for consulting services across Strategy, Project/Program Management (PMO), Quality Assurance (QA), Data & Analytics, and IT services. The ideal candidate is a strong writer with experience in government consulting and procurements (RFPs, RFIs, RFQs), capable of translating complex technical and operational concepts into clear, persuasive narratives that align with client requirements and evaluation criteria. Working in a fast-paced, deadline-driven environment, and in close collaboration with various internal stakeholders, the Technical Writer's responsibilities include: - Write, edit, and tailor proposal content for state government deliverables and solicitations. - Ensure content is compliant with requirements and specific instructions. - Work closely with subject matter experts (SMEs) across Strategy, PMO, QA, Data, and IT teams. - Translate technical input into clear, structured, and compelling narratives. - Participate in strategy sessions, storyboarding, and review cycles. - Ensure consistency in tone, messaging, and formatting across all document sections - Apply best practices in proposal writing, including win themes and value propositions - Edit and proofread documents for clarity, grammar, and compliance - Identify opportunities to improve content efficiency and quality Mandatory Qualifications: - Fluency in English - Bachelor's degree in English, Communications, Journalism, Business, or a related field - 3+ years of experience in technical writing - Demonstrated experience writing for state or local government deliverables, proposals, and solicitation documents - Strong writing, editing, and proofreading skills with attention to detail - Ability to understand and write about technical and consulting services topics - Experience working in a deadline-driven, fast-paced environment - Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel) Requested Qualification - Experience in consulting or professional services firms - Familiarity with consulting services including Strategy and Transformation Initiatives, Project/Program Management (PMO) frameworks, Quality Assurance and testing methodologies, Data & Analytics solutions, and IT services. - Knowledge of proposal methodologies (e.g., Shipley, APMP best practices) - Experience developing cooperative purchasing agreements - APMP certification (Foundation or Practitioner) is a plus About NTT DATA Services: NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100. Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $68,800 - $115,000. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits. About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us. NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Customer Care Associate Location: United States Remote Job Description: Customer Care Associate, providing customer care to Life Insurance policyholders, agents and other customers. Must Live in Continental United States This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short- and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits. Pay for this role is $20.00hr The required schedule availability for this position is Monday-Friday 7:00 am to 7:00 pm (Central Time), Saturday (Central Time) Shift times may be changed as per client requirements. Additionally, Overtime may be required based on business requirements. Basic Qualifications: - 1 year experience (WAH) remote customer service (Call Center environment) - 1 year experience with call center KPI understanding - 1 year experience working in an office setting, multitasking online with multiple Microsoft Windows PC applications - Minimum High school diploma or GED. Responsibilities: - Previous life insurance industry experience that required knowledge of life insurance and annuity policies where you handled calls from policy holders inquiring about payments, policy information, or claims to support callers with various questions on different life insurance products. - Providing front-line phone customer care support to policyholders, beneficiaries, agents, and internal customers. - Ensuring customer satisfaction (CSAT) and strive to meet service metrics. - Developing and maintaining a solid working knowledge of the insurance industry and of all products, services and processes performed by the team. - A typical day will likely involve fielding between 75 to 100 calls. - Communicating effectively and professionally with both internal and external customers to resolve questions and issues. - Collaborating with management or other team members as appropriate to proactively address service issues and concerns. - Attention to detail, accuracy, and accountability for your work product. - Provide timely and accurate support to customers, agents, and financial professionals regarding Life & Annuity products and policies. - Process transactions such as policy updates, beneficiary changes, premium adjustments, withdrawals, and other service requests. - Review and verify incoming documents for completeness and compliance with company and regulatory requirements. - Conduct information searches, fact-finding, and data gathering to resolve inquiries efficiently. - Research and resolve routine and recurring issues while escalating complex cases when necessary. - Maintain detailed records, track customer interactions, and ensure accurate data entry across systems. - Collaborate with internal teams to address service gaps and improve customer experience. - Ensure adherence to service-level agreements (SLAs) and quality benchmarks. - Strong ability to analyze, process, and validate transactions based on established rules and guidelines. - Demonstrated capability to integrate domain knowledge and act as a skilled specialist. - Solid understanding of Life & Annuities Variable, policy structures, and industry terminology. - Experience in a BPO, insurance operations, or customer service environment. - Excellent communication skills-both written and verbal. - Strong attention to detail with the ability to identify data inconsistencies. - Ability to troubleshoot and resolve routine operational issues. - Proficiency with customer service systems, workflow tools, and data entry platforms. New hire must have a working device (such as cell phone or tablet) for the 2-Factor Authentication process - All new hires will be required to successfully complete our Call Center training classes and demonstrate proficiency of the material. Must Pass Drug screen Must Pass a background check with Education check and employment verification check. This job posting is for active vacancies. Applications are pre-screened using artificial intelligence technology and reviewed by NTT DATA recruiters. Remote Working and Technology Requirements To work remote, individuals must meet all the established Remote requirements including those pertaining to a home workspace and related technology. Technology - NTT DATA will provide a computer and headset for remote work. - Employees are responsible for the care and security of all equipment provided. They must return it immediately upon separation from the company following company protocols. - Failure to return equipment may result in collection actions and/or other consequences. - Individuals must provide their own high speed internet access with speeds at or above 50 Mbps. - A hard-wired ethernet connection is required. Wi-Fi, mobile, wireless and public internet connections are forbidden as are connections outside of one's personal dwelling or location. Technical Performance and Issue Tracking - Management monitors all technical issues and agent downtime. Consistent availability is critical to business operations. - Remote employees must adhere to all technical support procedures and protocols. - Chronic connectivity issues or recurring downtime that impede job performance, including internet outages, may result in the remote status changing to onsite. Remote Workspace Remote work demands a high degree of professionalism, self-discipline, and accountability. The following workspace standards are vital to delivering exceptional service. - Employees must have a dedicated, professional workspace conducive to servicing Customer Service customers with the same quality as an onsite environment. - The workspace must be a permanent, unencumbered location used daily for work. - Employees must work with minimal distractions that do not interfere with business operations or service delivery. - Ideally, the workspace is isolated from other household members and used exclusively for job duties. - Background noise, interruptions from people or pets, and other distractions must be kept to an absolute minimum to avoid disruptions to customer service. - Employees must work from the same location consistently unless prior approval is obtained. - If a change in work location is necessary: - The new location must meet all Remote Workspace and Technology Requirements. - Notification to NTT DATA Management is required before relocating