• Lead and manage cross-functional project teams across the full lifecycle of data solutions implementations, from discovery through go-live and transition to managed services. • Serve as the primary point of contact for commercial data providers and pharma manufacturer stakeholders, ensuring alignment of data needs and compliance requirements, including HIPAA and BAA considerations. • Analyze business and data requirements and translate them into detailed project plans, functional documentation, and actionable implementation steps. • At times, document business and technical requirements including documentation of workflows, maps, models, data specifications, visualization requirements, etc. • Oversee delivery of solutions for: Channel and patient data aggregation (standard and custom feeds), Commercial Data Warehouse (CDW) and Master Data Management (MDM) implementations, Data quality validation, harmonization, and transformation workflows, Analytics platforms, dashboards, and reporting tools. • Partner with internal data engineering, product, and client delivery teams to define and prioritize solution requirements and enhancements. • Provide project oversight across managed services, ensuring quality, consistency, and continuous improvement in recurring data operations. • Lead stakeholder meetings and status updates, facilitate issue resolution, and escalate risks as needed to maintain project momentum and customer satisfaction. • Support pre-sales and client scoping efforts by defining implementation approaches, timelines, and resource needs for proposed data solutions. • Leverage deep industry experience and understanding of pharmaceutical data standards to guide solution design and client recommendations.

• Coordinate and manage the entitlement and permitting processes for clients • Develop and maintain a Permit Schedule tracking all submissions, reviews, and approval milestones • Provide support for Owner during meetings and hearings with Authorities Having Jurisdiction • Monitor regulatory compliance with local, state, and federal regulations • Lead utility coordination with various public and private utility providers

Role Description Dayforce is transforming into an AI-native, agentic HCM company. To make that transformation real, we need a senior product and engineering leader to build the platforms, systems, standards, and AI-enabled experiences that power the next generation of work. The Sr. Director Experience Platform & AI Experience will own the vision, strategy, roadmap, architecture, and execution for Dayforce’s foundational experience platform. This leader will guide the Product Management and Engineering teams responsible for: - Web Platform - Accessibility - Globalization - Mobile - AI Experience foundations - Related design system capabilities This is a transformation role at the intersection of experience design, platform product management, engineering, applied AI, developer experience, and enterprise SaaS. You will help Dayforce move from traditional HCM workflows to intelligent, agentic experiences that anticipate needs, guide users, and amplify human potential. What You’ll Lead - Experience Platform Strategy: - Define and drive the vision, strategy, roadmap, architecture, and operating model for the platforms, frameworks, and capabilities that power Dayforce experiences across web, mobile, AI, and future channels. - Establish standards for consistent, accessible, global, scalable, and high-quality product experiences across the suite. - AI Experience and Agentic HCM Foundations: - Lead the evolution of Dayforce’s AI Experience platform, enabling intelligent, contextual, and agentic product capabilities across products, personas, and workflows. - Translate Dayforce’s Agentic HCM vision into reusable platform capabilities that help product teams move from traditional workflows and feature-based AI toward scalable, AI-native experiences. - Partner with Design, Research, Product, Engineering, Data Science, Security, Cloud, and Architecture teams to ensure AI experiences are human-centered, secure, performant, measurable, and enterprise-ready. - Web, Mobile, Accessibility, and Globalization: - Own the horizontal technical systems that enable teams to build cohesive, accessible, performant, localized, mobile-ready, and high-quality product experiences. - Champion accessibility, inclusion, globalization, and mobile-first thinking as core platform principles. - Developer and Builder Experience: - Create platforms that internal teams want to use by improving tools, APIs, components, services, documentation, reference architectures, and AI-assisted workflows. - Build trust with developers through reliable, extensible, well-governed, thoughtfully designed, and easy-to-adopt platform capabilities. - AI-Native Software Development Lifecycle: - Drive adoption of AI-augmented ways of working across ideation, requirements, prototyping, design, code generation, testing, review, release, observability, evaluation, and iteration. - Ensure AI improves speed, quality, experimentation, and time to market while preserving human judgment, craft, security, compliance, and technical rigor. - Experience Quality and Measurement: - Establish a framework for assessing and improving experience quality and technical rigor across the Dayforce suite. - Connect platform investments to measurable outcomes such as product quality, engineering velocity, accessibility maturity, customer satisfaction, adoption, productivity, AI readiness, and business value. - Cross-Product Experience Architecture: - Collaborate with senior leaders across Product, Design, Engineering, Research, Strategy, Cloud, Security, and Customer teams to shape cross-suite experience blueprints, platform standards, future-state journeys, prototypes, and product visions. - Bring clarity to ambiguous, enterprise-wide problems that span teams, products, workflows, and channels. - Organizational Leadership: - Build, mentor, and lead a high-performing product and engineering organization across multiple platform teams. - Set a high bar for talent, create clear ownership, develop leaders, remove bottlenecks, and foster a culture of technical rigor, customer empathy, design excellence, accessibility, inclusion, and execution discipline. Qualifications - Senior leader with platform thinking, AI fluency, product judgment, engineering credibility, operational discipline, and commitment to experience quality. - Experience leading a major experience platform, developer platform, AI platform, design system, mobile platform, or enterprise front-end transformation at scale. - Experience building platforms for large internal product and engineering organizations, external developer ecosystems, customers, or partners. - Experience in adopting AI-augmented product development or software engineering practices. - Ability to engage deeply with senior engineers and architects on system design, APIs, front-end architecture, mobile platforms, design systems, accessibility, CI/CD, observability, cloud infrastructure, agentic AI patterns, and more. - Fluency in both customer experience and technical architecture. - Experience working across design, product, engineering, research, accessibility, globalization, cloud, security, and executive leadership. - Strong point of view on how agentic AI will reshape enterprise software, HCM workflows, and the future of work. - Boundaryless leader focused on quality, craft, adoption, measurable impact, and customer value. Benefits - Medical, dental, vision, and life insurance. - 401k plan (plus match). - Global Employee Stock Purchase Plan. - Unlimited Time Away From Work. - 10 paid US holidays. - Up to 80 hours of paid sick time. - 17 weeks of paid parental leave. - Opportunities for community impact and personal development.

• Responsible for making initial contact with prospective clients to uncover needs for Medical Billing & Healthcare Revenue Cycle Management services, including Coding, Billing, Payment Posting, AR & Denial Management services, Patient Payment solutions & RCM Analytics • Oversee the management of client delivery and center onboarding relationships, ensuring compliance with contractual obligations and performance benchmarks. • Analyze performance data to track and report on CBO efficiency, identifying areas of risk and opportunity for process enhancement. • Conduct regular reviews and meetings with center leaders and CBO operations to assess performance metrics, discuss challenges, and push for continual improvement. • Collaborate closely with the Sr. Director of Third Party to assist with the strategic consolidation of third-party vendors as required based on performance analysis and company direction, optimizing our revenue cycle management. • Foster strong relationships with surgery center administrators, CBO operations, and AMSURG leadership to ensure alignment of revenue cycle strategies. • Serve as a subject matter expert in revenue cycle management, offering guidance and strategic insights to internal stakeholders, operations leadership, surgery center administrators and surgeon partners.