• Lead the operational excellence, reliability, and support of enterprise AI and data platforms • Ensure the stability, scalability, observability, governance, and operational readiness of AI/ML solutions • Partner with Data Engineering, Data Science, Architecture, Infrastructure, Security, and Product teams to support production AI workloads • Provide technical leadership for AI/ML platforms • Design and implement automation, monitoring, observability, and operational tooling • Serve as a senior escalation point for complex production issues • Communicate complex technical concepts effectively to both technical and non-technical audiences • Identify opportunities to improve operational efficiency, governance, security, and developer experience.

• Design the Engineering Platform • Improve Developer Experience • Drive Reliability and Observability • Strengthen Data Reliability • Build for Scale

Role Description Traga seu conhecimento especializado e sua experiência para uma empresa que gerencia 50% dos MIPS do mundo e aproveite a oportunidade de moldar a própria base da tecnologia que impulsiona o nosso mundo. Você estará em excelente companhia, integrando nossa comunidade global de especialistas que lideram o futuro da modernização de mainframes — profissionais que compartilham conhecimento abertamente e colaboram livremente. Nesta função, você gerenciará e administrará a espinha dorsal de nossa infraestrutura tecnológica. Você atuará como arquiteto do sistema, definindo a estrutura base e a documentação para garantir o sucesso a longo prazo de nossas operações de negócios. O que você fará - Manter e Proteger: - Otimizar sistemas: Sua expertise será fundamental na configuração, instalação e manutenção de sistemas de gerenciamento de banco de dados, garantindo que nossos sistemas operem sempre com desempenho máximo. - Estabelecer protocolos de segurança: Você será responsável por gerenciar o acesso de usuários e implementar políticas e procedimentos para proteger nossos dados valiosos contra acessos não autorizados e ameaças externas. - Planejar para Escalar: - Planejar o futuro: Você realizará o planejamento de capacidade e projeções de crescimento com base no uso, garantindo que nosso sistema seja sempre escalável para atender às necessidades do negócio. - Impulsionar o progresso: Você atuará como um parceiro estratégico, trabalhando em estreita colaboração com diversas equipes para coordenar planos de projetos de banco de dados alinhados aos nossos objetivos organizacionais. - Gerar ideias: Você terá a oportunidade de propor e implementar melhorias que elevem o desempenho e a confiabilidade do sistema, permitindo-nos oferecer serviços de excelência aos nossos clientes. - Recuperar e Resolver: - Estar preparado para a recuperação: Desenvolver planos robustos de backup e recuperação para garantir que nosso sistema esteja sempre protegido em caso de falhas. - Apoiar soluções: Utilizar sua competência técnica para dar suporte a usuários finais e desenvolvedores de aplicações na resolução de problemas complexos relacionados aos nossos sistemas de banco de dados. Qualifications - Mais de 4 a 5 anos de experiência em ambientes baseados em OpenShift e/ou Kubernetes - Experiência prática com Red Hat OpenShift (*on-premise* e nuvem) - Sólido conhecimento em administração de Kubernetes e gerenciamento do ciclo de vida de containers - Experiência no suporte a aplicações em containers e pipelines de CI/CD - Conhecimento em instalação, configuração, atualizações e aplicação de patches em clusters - Experiência com monitoramento, registro de logs, solução de problemas e gestão de incidentes - Experiência com automação e criação de scripts (ex.: Ansible, YAML, práticas de GitOps) - Conhecimento em práticas de segurança (RBAC, certificados, segredos, rede) - Inglês intermediário para documentação e colaboração global Requirements - Certificação: Red Hat Certified Specialist in OpenShift Administration (EX280) - Experiência na integração do OpenShift com VMware, armazenamento e infraestrutura de rede - Experiência em ambientes corporativos ou regulamentados - Familiaridade com DevOps, práticas de SRE e gestão de serviços de TI (ITIL) - Experiência de trabalho em ambientes de produção de grande escala - Mentalidade voltada para a resolução de problemas e capacidade de trabalhar em ambientes colaborativos - Espanhol intermediário/avançado (desejável) Benefits - Oportunidade de desenvolver sua carreira em tecnologias nativas em nuvem, plataformas OpenShift, DevOps e práticas de SRE - Acesso a tecnologias inovadoras enquanto contribui para operações de missão crítica em diversos setores - Cultura que valoriza empatia, aprendizado contínuo e sucesso compartilhado

Role Description This is an important moment at The Appalachian Mountain Club. We are on a journey to transform and scale our technology to better meet the needs of our members, volunteers, guests, and staff. Having modern, versatile, easy-to-use technology is critical to our mission to get more people outdoors. Our website is the primary digital gateway to our organization - serving members, donors, volunteers, guests, and the broader public. It is deeply integrated with Salesforce, retail systems, booking platforms, and analytics infrastructure. AMC is investing in the next generation of its digital experience. This role will help stabilize and optimize our current WordPress environment while shaping a future-state architecture that delivers a more seamless experience to all of our constituents. If you are excited by the opportunity to modernize a mission-driven digital ecosystem and help define the roadmap from legacy CMS to headless architecture, this is a chance to make a visible, lasting impact. What You'll Be Doing at AMC - You will shape the future of a high-visibility digital platform - You will influence how our mission is experienced online - You will design the path from legacy CMS to a modern architecture - You will work within a broader enterprise transformation effort Stabilize and Elevate the Current Wordpress Environment - Administer and optimize our WordPress platform - Mature hosting architecture within AWS - Oversee plugin lifecycle, versioning, and governance - Improve performance (caching, CDN optimization) - Strengthen security posture and access controls - Improve CI/CD and environment promotion processes - Ensure integration reliability (Salesforce, Shopify, booking systems) Architect the Next Generation Platform - Create a more unified digital experience - Design and document a headless CMS future state - Lead technical evaluations of CMS replacement options - Define content modeling and structured metadata strategy - Establish standards for APIs, content delivery, and omnichannel readiness - Partner with Marketing to modernize publishing workflows - Create phased migration roadmap and technical proofs of concept Establish Platform Governance - Define publishing and deployment standards - Formalize performance SLAs and monitoring practices - Create documentation and architecture diagrams - Improve taxonomy and structured content governance - Align website evolution with enterprise data strategy Be a Strategic Technical Partner - Translate business needs into digital architecture decisions - Proactively identify modernization opportunities - Contribute to multi-year digital roadmap planning - Provide thoughtful platform recommendations grounded in scalability and sustainability Qualifications - A systems thinker who sees architecture, not just pages - A strategic technologist who understands that the website is a critical integration layer across all of our platforms - Comfortable owning the platform end-to-end - Equally strong in execution and design - Self-directed and proactive - Comfortable collaborating across multiple stakeholder teams - Motivated by building something durable and modern Requirements - 3-5 years experience owning/administering a CMS/web platform in production - Strong WordPress experience required - Experience with administering payment gateways and webhook/API integrations - Hands-on AWS experience for PHP/WordPress workloads - Proven experience maintaining data integrations with a variety of platforms. Salesforce experience preferred - Strong grounding in web security, least-privilege/IAM, secrets management, and PII/compliance considerations Preferred Qualifications - Nonprofit domain experience (donations, memberships, recurring gifts, acknowledgments) - Gravity Forms experience - Headless CMS experience - Experience integrating CMS with Salesforce or other CRM platforms - Experience with structured data, schema, and AI-ready content modeling - Familiarity with security reviews and penetration testing coordination Benefits - Health Plan: Generous employer contributions through Cigna with optional vision and dental. - Other Insurance: 100% employer paid life insurance, AD&D insurance, long-term disability. - Career Progression: The potential to have annual compensation reviews commensurate with performance and effort. - Retirement: Mandatory 403(b) with 4% matching employer contributions and a vesting schedule. - Paid Time Off: up to 4 weeks of paid earned time and up to 11 paid company holidays. - Other Team Member Perks: - 30% discount on AMC Merchandise - Free Annual AMC Membership - 10 Free nights at AMC locations - Educational Assistance - Prodeals discounts on equipment & gear and more! To Apply Please include a resume and cover letter. No phone calls or agencies please. AMC encourages all interested candidates to apply, even if they do not meet every listed qualification. If you have a passion for the outdoors and believe your skills and experiences align with this role, we welcome your application. The Appalachian Mountain Club has zero tolerance for child abuse or placing children in danger. The AMC requires all employees who work in a program or facility which serves children, disabled persons, or the elderly to have a criminal background record check performed on their name annually with employment contingent upon satisfactory results.