• Manages staff, providing coaching, mentorship and work direction. • Conducts regular performance appraisals and career discussions with staff. • Interviews, recruits and selects staff. • Ensures all staff CVs, training records, position profiles and experience profiles are complete and up-to-date. • Supports allocation activities per the local resourcing process. • Delivers training on Working Practice Documents (WPDs) and Standard Operating Procedures (SOPs). • Alerts management to quality issues, requests QA audits as appropriate, and facilitates client and internal quality assurance audits as required.

• Prepare cash and inventory reporting across entities to ensure total liquidity visibility, in support of short term actions and longer range forecasting • Monitor and reconcile daily bank balances and transaction activity across all operating accounts • Perform daily cash positioning to ensure compliance with liquidity requirements for funding, vendor payments, and operational processes • Execute cash movements, including wires, ACH transfers, and internal account allocations, adhering to approval protocols and SOX controls • Manage funding operations for loan sales while ensuring strict compliance with legal agreements • Support vendor payment processing, including wire initiation, callback confirmations, and oversight of wire templates • Collaborate with the Accounting department on month-end close processes related to funding and sale activities • Own and communicate weekly, monthly, and quarterly reports as required by legal agreements • Partner with Product, Data, Engineering and Legal teams to streamline cross-functional data collection and resolve outstanding financial queries • Reconcile loan and collateral data to ensure accuracy across internal systems and blockchain records • Continuously improve existing workflows to increase the scalability and efficiency of our financial operations • Contribute to the company’s capital raising initiatives, including debt financings

• Manage marketing campaign data file processing and execution for SYF clients, ensuring accurate targeting, suppression, and compliant outputs • Collaborate with stakeholders on customer targeting strategy and segmentation, while ensuring data privacy, consent, governance, and records retention requirements are met • Provide subject matter expertise in SYF data warehouses, segmentation reporting, suppression exclusions, and file outputs • Work with cross-functional teams to support data collection and performance measurement, escalating risks/issues as needed and contributing to analysis on priority projects • Build and execute omnichannel journeys in SFMC Journey Builder (entry sources, decision/engagement splits, waits, exits) aligned to strategy, eligibility rules, and compliance • Execute email campaigns in Email Studio (setup, content assembly, test sends, QA, deployment) adhering to brand, legal, and compliance guidelines • Manage audiences and data in SFMC using Data Extensions (create/maintain, relationships, exclusions) and segmentation using SQL Query Activities/filters/suppression rules • Develop and operate repeatable automations in Automation Studio (imports/exports, SQL automations, extracts, standardized end-to-end campaign workflows) • Support integrations and ingestion methods (SFTP, API triggers via REST/SOAP, event-based entry) and coordinate execution readiness with upstream/downstream partners • Monitor and troubleshoot sends/journeys/automations and maintain SFMC governance (subscriber/contact concepts, publication lists, send classifications, consent, suppression, retention) with audit-ready documentation • Work with cross-functional teams to facilitate the data collection and performance measurement process and escalates issues as necessary and make contributions to research and analyses on priority projects within established guidelines.

• Provide administrative support to all operations tasks within the school • Support project plans managed by other team members • Data entry into school systems • Assist with all functions of the operation team • Coordinate activities to ensure project tasks are accomplished within the prescribed time frame • Support school marketing efforts on social media and in the community • Provide community outreach opportunities for current families and to help grow the school • Monitor student attendance and upkeep of student records • Assist in state reporting and compliance efforts • Perform general office administration and clerical duties • Complete assigned project tasks to achieve the project goals including oversite of state assessment logistics • Provide systems support to school operations teams • Assist with preparation of presentations, as needed • Updates K12 internal audit tools regularly