Senior Engineer – Applications, Observability
Location
United States
Posted
3 days ago
Salary
0
Seniority
Senior
Job Description
Senior Engineer – Applications, Observability
Unisys
• Responds to and resolves higher level / more complex client and user operational issues. • Works with Enterprise Applications team members to define end-user requirements, functionality specifications and deliverables. • Designs new and modifies existing solution strategies to ensure achievement of SLA requirements. • Maintains all technical deliverables including technical design specifications and configuration changes. • Performs application configuration, extension, integration and performance tuning. • Handles issues escalated from less experienced team members, clients and other stakeholders. • Helps design, plan and implement enhancements to standard operating procedures. • Design, implement, and manage monitoring and observability solutions for servers, applications, databases, network devices, and cloud environments. • Configure and maintain observability platforms for metrics, logs, traces, dashboards, and alerts. • Develop dashboards and reports to provide visibility into system health, service performance, availability, and operational KPIs. • Set up and fine-tune alerting mechanisms, thresholds, escalation rules, and notification workflows to ensure timely incident detection and response. • Monitor infrastructure and application performance to ensure adherence to SLA, SLO, and availability targets. • Perform analysis of logs, alerts, and telemetry data to identify trends, anomalies, and potential service risks. • Support incident management, problem management, and root cause analysis by providing actionable monitoring insights. • Integrate monitoring tools with ITSM, event management, automation, and ticketing platforms. • Reduce alert noise through alert optimization, event correlation, and dependency mapping. • Support cloud and platform migrations by ensuring observability coverage during transformation initiatives. • Collaborate with DevOps, SRE, and engineering teams to embed observability into system architecture and deployment pipelines. • Perform capacity planning, utilization analysis, and trend forecasting for infrastructure and application environments. • Automate monitoring configuration, maintenance, and deployment using scripting or Infrastructure as Code practices. • Maintain operational documentation, runbooks, dashboard standards, and monitoring governance processes. • Ensure compliance with logging, monitoring, audit, and operational security requirements. • Contribute to continuous improvement initiatives including AIOps, self-healing, automation, and proactive event management.
Job Requirements
- BA/BS degree and 4–6 years of relevant experience, or equivalent.
- Experience supporting and configuring enterprise applications in complex environments.
- Proficiency with observability/monitoring platforms (e.g., Datadog, Dynatrace, New Relic, Splunk, Elastic, Prometheus, Grafana).
- Hands-on experience with metrics, logs, traces, dashboards, and alerting systems.
- Strong scripting/automation skills (Python, PowerShell, Bash, or similar).
- Experience with Infrastructure as Code tools (Terraform, Ansible, CloudFormation).
- Working knowledge of AWS, Azure, or GCP monitoring and logging services.
- Experience integrating monitoring tools with ITSM and event management platforms.
- Ability to perform root cause analysis, trend analysis, and capacity planning using telemetry data.
- Experience embedding observability into CI/CD pipelines and deployment workflows.
- Ability to design and optimize alerting rules, thresholds, and correlation logic.
- Understanding of logging/monitoring compliance, audit, and security requirements.
- Experience with automation, AIOps, and self-healing or event-driven operations.
Benefits
- Health insurance
- Flexible work arrangements
- Professional development opportunities
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