Ascential Technologies

• Own revenue growth and account penetration across assigned aerospace customers • Develop and execute site-level account plans • Establish and manage annual and multi-year growth plans • Build deep site intelligence for each installed Titan or legacy stand • Identify and close upgrade and modernization opportunities • Lead complex sales cycles with engineering and program stakeholders • Act as the primary commercial interface between the customer and internal teams

• Manage large-scale automation projects ensuring timely delivery and customer satisfaction. • Provide expert-level technical support for complex customer challenges. • Work closely with the sales team to identify new business opportunities. • Lead creation of high-quality, customized proposals for customers. • Present technical concepts to customers and manage feedback for satisfaction. • Collaborate with internal teams for project feasibility and alignment. • Mentor junior applications engineers and foster their development. • Stay updated on emerging technologies to enhance the company’s offerings.

• Maintain system users; set up new employees, handle terminations, transfers, permissions, and other employment changes • Support system users; provide remote technical assistance with mobile apps, websites, and any associated tools; provide guidance on proper use of tools, associated process and policy compliance • Monitor travel booking and expense submission, ensuring consistency, accuracy, appropriateness, and adherence to policies and guidelines • Resolving and escalating issues as needed • Coordinate with travel agency to ensure consistent policy enforcement, address employee concerns, and distribute duty of care information • Perform all regular corporate credit card administration and monitor for appropriate purchase activity • Issue new cards, cancel cards, maintain site users, address past due accounts reconciling charges when needed and provide support to cardholders and site users • Resolving and escalating issues as needed • Facilitate education of all system users under direction of the Analyst; create and maintain work instructions and reference materials, send communications, conduct training, and monitor usage to provide ongoing instruction as needed • Applies to all users of every level, type, and role • Manage shared email accounts; provide timely responses and maintain good organization and process • Monitor various reports to provide guidance and escalation as needed • Provide data and reporting to stakeholders using integrated and external tools. Including basic updates to custom reports • Recommend improvements to assigned systems & processes based on own observations and employee feedback; support or manage resulting changes depending on scope • Assist in rolling out systems to new Ascential locations • Support the implementation of new shared finance systems • Enhance knowledge of assigned systems via educational webinars, training courses, and publications • Cover miscellaneous tasks related to existing and newly assigned responsibilities

• Maintain system users; set up new employees, handle terminations, transfers, permissions, and other employment changes. • Support system users; provide remote technical assistance with mobile apps, websites, and any associated tools; provide guidance on proper use of tools, associated process and policy compliance. • Monitor travel booking and expense submission, ensuring consistency, accuracy, appropriateness, and adherence to policies and guidelines. Resolving and escalating issues as needed. • Coordinate with travel agency to ensure consistent policy enforcement, address employee concerns, and distribute duty of care information. • Perform all regular corporate credit card administration and monitor for appropriate purchase activity. Issue new cards, cancel cards, maintain site users, address past due accounts reconciling charges when needed and provide support to cardholders and site users. Resolving and escalating issues as needed. • Facilitate education of all system users under direction of the Analyst; create and maintain work instructions and reference materials, send communications, conduct training, and monitor usage to provide ongoing instruction as needed. Applies to all users of every level, type, and role. • Manage shared email accounts; provide timely responses and maintain good organization and process. • Monitor various reports to provide guidance and escalation as needed. Provide data and reporting to stakeholders using integrated and external tools. Including basic updates to custom reports. • Recommend improvements to assigned systems & processes based on own observations and employee feedback; support or manage resulting changes depending on scope. • Assist in rolling out systems to new Ascential locations. • Support the implementation of new shared finance systems. • Enhance knowledge of assigned systems via educational webinars, training courses, and publications. • Cover miscellaneous tasks related to existing and newly assigned responsibilities.

• Manage large-scale automation projects ensuring timely delivery and customer satisfaction • Provide expert-level technical support to customers and develop tailored innovative concepts • Work closely with sales to identify and qualify business opportunities and lead proposal development

• Own revenue growth and account penetration across assigned aerospace customers, with accountability for new systems, services, and recurring revenue. • Develop and execute site-level account plans, including installed asset mapping, decision-maker alignment, whitespace identification, and quarterly expansion targets. • Establish and manage annual and multi-year growth plans to achieve a minimum of $8M+ in annual revenue across assigned accounts. • Build deep site intelligence for each installed Titan or legacy stand, including configuration, utilization, maintenance history, failure risks, and downtime windows. • Lead complex, technical, value-based sales cycles with engineering, maintenance, quality, and program stakeholders. • Act as the primary commercial interface between the customer and internal teams, ensuring commitments are executable and expectations are clear.

• Develop and execute a comprehensive sales plan targeting industrial, service, and OEM segments for Ascential’s balancing equipment. • Identify and qualify new business opportunities to drive expansion into untapped markets and align with growth objectives. • Serve as the primary point of contact for key accounts, fostering long-term relationships and customer loyalty. • Conduct meetings and product demonstrations to educate customers on balancing equipment applications. • Engage with customer feedback, address concerns, and tailor solutions to meet operational needs. • Stay current with industry trends and innovations in balancing and vibration monitoring to inform strategy. • Represent the company at trade shows, industry forums, and networking events to expand brand visibility. • Collaborate with product, engineering, and marketing teams to align sales strategy with technical requirements. • Coordinate internally to ensure seamless product delivery, service, and customer support. • Establish and monitor KPIs for sales growth, customer satisfaction, and market penetration. • Provide regular reports and actionable insights to leadership to drive continuous improvement.

• Own the full sales cycle from opportunity identification through contract execution, excluding renewals. • Mine and expand Ascentialytics installed base by identifying new use cases, securing pilots and driving site rollouts. • Pursue new opportunities within off-highway, aerospace, Tier 1 suppliers, fleet operators, MROs and OEMs. • Drive and coordinate POCs and technical evaluations, partnering with engineering and customer success to deliver proof of value. • Confidently address IT and infrastructure objections related to security, compliance, cloud vs. on-prem, integration, APIs, identity and access, networking and enterprise procurement. • Communicate technical concepts clearly; discuss APIs, integrations and data flows. • Engage and manage multi stakeholder buying committees across IT, operations and finance to close complex enterprise deals. • Apply excellent listening and discovery skills to uncover pain points and develop business case-driven solutions. • Build multi-level relationships with executive sponsors and technical champions to de-risk procurement and accelerate deployments. • Build and manage a qualified pipeline with accurate CRM records while providing timely forecast updates. • Present ROI and business cases to executive and technical buyers, converting pilots into paid deployments and scaling accounts. • Travel to customer sites and industry conferences as needed.