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Job Description
Sales Manager
SGS
• Manages sales team budgets, territories, and client lists for clients in the Northeast USA • Leads, coaches, and develops a quality driven, sales team to deliver profitable growth • Collaborates with the senior management team to develop and define sales strategies for achieving sales goals • Hires and develops sales staff • Defines and oversees sales staff compensation and incentive programs that motivate the sales team to achieve their sales targets • Defines and coordinates sales training programs that enable staff to achieve their potential and support company sales objectives • Manages customer expectations and contributes to a high level of customer satisfaction • Defines sales processes that drive desired sales outcomes and identifies improvements • Develops infrastructure and systems to support the success of the sales function • Provides detailed and accurate sales forecasting • Defines, tracks, and manages sales teams KPI/Metrics; financials, activities, pipeline, prospecting • Monitors customer, market, and competitor activity and provides feedback to executive and leadership teams • Works closely with the marketing team to establish successful support, budget, plans, and programs • Manages key customer relationships to develop and secure strategic opportunities • Travels for in-person meetings with customers and partners • Develops and maintains relationships with key accounts • Creates a culture of success and ongoing business and goal achievement • Liaises with other SGS business lines to ensure proper and effective cross selling • Follows up on delivery of laboratory services to meet client needs • Develops and manages the business plan for the growth of the EHS business • Provides ongoing beneficial client feedback to inform the business and Operations staff
Job Requirements
- Degree or diploma in a relevant field; Chemistry, Biology, Environmental science
- 10 years of experience in Technical sales, project management, or customer service experience
- 10 years of experience in Environmental Industry (Preferred)
- Prior supervisory experience (Preferred)
- Excellent oral and written communications skills to build strong customer relationships as well as work effectively and collaborate internally
- Exceptional leadership, self-initiative, resource utilization and time management skills
- Solid critical thinking skills to anticipate and solve problems in a systematic manner
- Advanced reasoning and mathematical skills
- Excellent attention to detail
- Advanced computer skills
- Ability to manage and coordinate multiple projects in a fast-paced, highly professional environment.
- Frequent travel required - about 60% of the time
Benefits
- Environmental analytical services
- Development opportunities
- Competitive pay
- Collaborative work environment
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