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Northwestern Medicine logo
Northwestern Medicine

What makes us better, makes you better.

Program Manager, Information Services

Program ManagerProgram ManagerOtherRemoteSeniorTeam 10,001+H1B No SponsorCompany SiteLinkedIn

Location

Illinois

Posted

114 days ago

Salary

$50.6K - $68.3K / year

Seniority

Senior

Bachelor Degree5 yrs expEnglish

Job Description

Program Manager, Information Services

Northwestern Medicine

• Provide leadership and guidance for the use of NMHC standard project management and process improvement methodologies • Manage project lifecycle of initiate, plan, execute, close, complete projects including IT value measurement definition • Assists in the organizational development and enhancement of project/process management competence • Develop educational, coaching and mentoring programs necessary to support the adoption of NMHC project and process methodologies • Leads comprehensive planning efforts necessary to establish measure, enhance and report organizational management performance • Participate in regular project review meetings where status on milestone performance, issues, project changes and budgets are communicated • Establish and execute effective and efficient communication mechanisms which enable continuous exchange of ideas and information, regulation/project developments among team members, NMHC Executives (sponsors) and vendor partners • Selects and/or establishes the necessary policies, methodologies, procedures and practices to support process and project managers • Establish and maintain effective communications within the Agile Office and broader organization report program and project status • Provide assessment and report of overall portfolio performance to various executive groups • Leads selection and/or development of appropriate organizational standards for software tools necessary to support successful project management, budget reporting and resource allocation • Leads development and maintenance of appropriate project infrastructure, tools and/or methods necessary to communicate and coordinate project detail and status • Ensure the development and management of individual project budgets; serve as a primary resource to individual project leaders for budget planning, particularly the annual capital planning and submission process • Demonstrate the ability to work with the technical and applications teams to develop project tasks, work effort required for these tasks, and define a work schedule with planned dates • Demonstrate the ability to ‘get things done’, effectively directing the execution of the project office function to support the achievement of successful, on-time and on-budget delivery of IT commitments • Demonstrate the ability to deal with the changing environment and to lead/facilitate and manage change efficiently and effectively where appropriate • Conduct process assessments, identifying non-value-added activities • Develop and execute plans to improve these processes using NMHC process improvement methodologies (DMAIC) • Unquestionable integrity, credibility and character with demonstrated high moral, ethical behavior • Participate in and/or support relevant IT benchmarking, survey and specific research activities as well as subject matter related educational seminars and events • Support the development of executive level presentations that are related to initiatives • Be responsible for understanding vendor contracts with NMHC to ensure vendor compliance to project schedules, contractual agreements and compliance with NMHC standards • Maintain central file of active vendor contracts • Participate in the NMHC capital and operating budget planning process • Proficient knowledge of budget preparation, budget management and budget change control

Job Requirements

  • Bachelor's degree or equivalent experience
  • 5 or more years of experience in Information Services management or project management
  • Demonstrated process improvement and analysis skills
  • Demonstrated ability to effectively establish and maintain working relationships with peers and constituents at all levels of the organization
  • Excellent team building and problem-solving skills
  • Excellent verbal and written communication skills
  • Outstanding coordination, facilitation, consultation and conflict resolution skills
  • Ability to work in a complex, cross-organizational system
  • Demonstrated analysis and problem-solving skills

Benefits

  • tuition reimbursement
  • loan forgiveness
  • 401(k) matching
  • lifecycle benefits

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