• Build, configure, maintain, and decommission IPsec VPN tunnels between private cloud infrastructure and customer networks. • Monitor VPN performance, troubleshoot connectivity issues, and ensure high availability. • Maintain documentation for VPN configurations, standards, and procedures. • Coordinate with internal teams and external customers to implement secure connectivity solutions. • Participate in an on-call rotation to support network operations and respond to outages or critical incidents as needed. • Assist in the deployment, configuration, and management of hardware firewalls at remote office locations. • Support firewall rule creation, updates, and troubleshooting under guidance of senior staff. • Assist with the deployment and configuration of WiFi networks in remote offices. • Provide remote management and support for network infrastructure at branch locations. • Participate in troubleshooting network performance issues including bandwidth and connectivity. • Assist the Senior Network Engineer with network-related projects. • Gain exposure to data center networking technologies including switching, routing, and segmentation. • Support network testing, documentation, and implementation of new network solutions. • Assist with packet capture collection, basic analysis, and troubleshooting documentation. • Escalate urgent or complex issues to the Senior Network Engineer, Production IT Technical Lead, or Director of Production IT as appropriate.

• Design, deploy, and maintain high-performance network infrastructures for HPC environments, with a strong focus on InfiniBand fabrics. • Troubleshoot complex network issues across InfiniBand and Ethernet environments, ensuring minimal downtime and optimal performance. • Manage and optimize InfiniBand components, including switches, HCAs, subnet managers, and fabric configurations. • Perform performance tuning, monitoring, and capacity planning for HPC networking systems. • Implement and maintain network security using Fortinet solutions (FortiGate, FortiManager, FortiAnalyzer). • Diagnose and resolve issues related to routing, switching, latency, and throughput across hybrid network environments. • Collaborate with compute, storage, and platform teams to support HPC workloads and cluster operations. • Develop and maintain documentation for network architecture, configurations, and operational procedures. • Participate in on-call rotations and provide escalation support for critical incidents. • Lead or contribute to network upgrades, migrations, and new deployments.

• Deliver operational support across enterprise networking, security, wireless, and connectivity environments. • Troubleshoot complex network issues, supporting a diverse customer base. • Work across a broad range of enterprise technologies including Fortinet, Aruba, Cisco, Meraki, WAN services, and SD-WAN solutions. • Collaborate with senior engineers on escalated incidents and continuous improvement initiatives. • Produce and maintain technical documentation, operational procedures, and knowledge base articles. • Manage incidents, service requests, alerts, and standard changes across customer environments. • Monitor, maintain, and support enterprise network, wireless, firewall, and security infrastructure. • Collaborate with Escalation and Senior Network Engineers during major incidents, maintenance activities, and project delivery. • Contribute to continuous improvement initiatives, automation opportunities, and operational excellence. • Share technical knowledge with colleagues and support the development of junior engineers. • Foster a collaborative, accountable, and customer-focused engineering culture.

Job Posting Title: Enterprise Network Engineer III Location: Austin, TX United States Full time Hybrid job requisition id R_00046812 Job Description: - --- Hiring Department: Enterprise Technology - Infrastructure - --- Position Open To: All Applicants - --- Weekly Scheduled Hours: 40 - --- FLSA Status: Exempt from FLSA - --- Earliest Start Date: Immediately - --- Position Duration: Expected to Continue - --- Location: AUSTIN, TX - --- Job Details: General Notes Flexible work arrangements are available for this position within the Austin Metro area. This position is not fully remote and will require up to 2 days a week in the office. This position provides a life/work balance with typically a 40-hour work week, and travel limited to training (e.g., conferences/courses). Enterprise Technology is dedicated to supporting the mission of the University of Texas at Austin of unlocking potential and preparing future leaders of the state. Your skills will make a difference. You'll be working for a university that is internationally recognized for research and the work you do will make a difference in the lives of our students, faculty and staff. If you're the type of person that wants to know your work has meaning and impact, you'll like working for our campus. The University of Texas at Austin and Enterprise Technology provide an outstanding benefits package to our staff. Those benefits include: - Competitive health benefits (Employee premiums covered at 100%, family premiums at 50%) - Vision, Dental, Life, and Disability insurance options - Paid vacation, sick leave, and holidays - Teachers Retirement System of Texas (a defined benefit retirement plan) - Additional Voluntary Retirement Programs: Tax Sheltered Annuity 403(b) and a Deferred Compensation program 457(b) - Flexible spending account options for medical and childcare expenses - Training and conference opportunities - Tuition assistance - Athletic ticket discounts - Access to UT Austin's libraries and museums - Free rides on all UT Shuttle and Capital metro buses with staff ID card Must be authorized to work in the United States on a full-time basis for any employer without sponsorship. This position requires you to maintain internet service and a mobile phone with voice and data plans to be used when required for work. Purpose This position provides senior technical engineering support to design, build, operate, secure, and improve the university's enterprise and departmental networks. The Enterprise Network Engineer III partners with campus customers and internal teams to deliver reliable, scalable, and resilient network services, provides advanced troubleshooting and escalation support, and contributes to network standards, lifecycle planning, and continuous operational improvement. Responsibilities Enterprise network and telecom engineering: - Independently plan, design, implement, and maintain enterprise network and telecom systems to meet university performance objectives and service level expectations. - Develop network solutions for enterprise and departmental environments, including routing, switching, and segmentation with a focus on resiliency, customer edge services, and related infrastructure. - Work with Enterprise Technology and unit representatives to anticipate network, telecom, security, and isolation needs for classrooms, research labs, auxiliary venues, and other campus environments. - Plan, test, deploy, and document new services, upgrades, and infrastructure changes so they are supportable in production. Escalation support, change control risk assessment, and on-call response: - Provide escalation support for complex network designs, outages, service degradation, and advanced troubleshooting issues. - Evaluate technical risk, change impact, and non-standard customer requirements before implementation. - Participate in after-hours maintenance, rotational on-call response, emergency restoration, and incident coordination. - Driving university-owned vehicles to job sites is required for this position. Maintain acceptable driver rating as established in Policy UTS157. Technology evaluation, automation, and pilot deployment: - Evaluate new network and telecom technologies and assess their fit for enterprise, departmental, and customer-facing environments. - Conduct proof of concept implementations, define operational run books, and lead pilot deployments for new services or platforms. - Collaborate with the extended network team to support automation of infrastructure deployment, fault detection, standardized operations, and lifecycle management. Operational standards, lifecycle management, documentation, and mentoring: - Maintain technical documentation, network standards, telecom standards, and operational procedures for enterprise services. - Contribute to architecture review, standards development, lifecycle planning, and continuous improvement of network operations. - Share technical knowledge with junior engineers on implementation practices, troubleshooting methods, operational procedures, and support expectations. Perform other related functions as assigned. Required Qualifications - U.S. Citizen, resident, or officially recognized asylee - Applicant selected will be subject to government security investigation and must meet eligibility requirements for access to classified information at the level appropriate to the project requirements of the position. - Extensive experience designing, operating, and troubleshooting enterprise networks. - Ability to provide advanced technical support for network operations, customer-facing services, and incident response. - Understanding of Ethernet cabling standards and color codes. Equivalent combination of relevant education and experience may be substituted as appropriate. Preferred Qualifications - 8 or more years of experience designing and operating enterprise networks. - Bachelor's degree in a related field or equivalent professional experience. - Experience with Cisco routers, switches, firewalls, and wireless platforms, including IOS, IOS-XE, NX-OS, and ASA. - Large-scale network operations experience and experience designing enterprise network architectures. - Experience with security operations, compliance-aligned network design, MPLS VRF/L2VPN, NAC or IBNS, and software-defined networking concepts. - Higher education experience and experience mentoring network engineers. Driving Required This job requires a class "C" operator's driver's license. The applicant selected must provide a current three-year driving record from the current state of residence. If not currently a Texas resident, a Texas driver's license must be obtained within 30 days of becoming a Texas resident. The driving record will be evaluated to determine eligibility to drive a university owned vehicle. Salary Range $110,000 + depending on qualifications Working Conditions - May work around standard office conditions. - Electronic workshop environment. - Repetitive use of a keyboard at a workstation. - Communication in person and over the phone, including being part of a team-wide phone service desk. - Use of manual dexterity used for equipment repairs, installations and removals. - Lifting and/or move up to 50 pounds unassisted. - Routine climbing of stairs/ladders. - Work in confined spaces such as crawl spaces, basements, attic/ceilings, cable chases and equipment rooms. - Work in extreme temperatures, loud noises, around chemicals, around airborne particulates and around electrical and mechanical hazards. - Occasional driving of a University vehicle. Work Shift Monday - Friday flexible between 7am-6pm, Occasional nights/weekends maybe required Required Materials - Resume/CV - 3 work references with their contact information; at least one reference should be from a supervisor - Letter of interest Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes. Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above. - --- Employment Eligibility: Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval. - --- Retirement Plan Eligibility: The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length. - --- Background Checks: A criminal history background check will be required for finalist(s) under consideration for this position. - --- Equal Opportunity Employer: The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions. - --- Pay Transparency: The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. - --- Employment Eligibility Verification: If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university