Job Posting Title: Enterprise Network Engineer II Location: Austin United States Full time Job Description: Hiring Department: Enterprise Technology - Infrastructure Position Open To: All Applicants Weekly Scheduled Hours: 40 FLSA Status: Exempt from FLSA Earliest Start Date: Immediately Position Duration: Expected to Continue Location: AUSTIN, TX Job Details: General Notes Flexible work arrangements are available for this position within the Austin Metro area. This position is not fully remote and will require up to 3 days a week in the office. This position provides a life/work balance with typically a 40-hour work week, and travel limited to training (e.g., conferences/courses). Enterprise Technology is dedicated to supporting the mission of the University of Texas at Austin of unlocking potential and preparing future leaders of the state. Your skills will make a difference. You’ll be working for a university that is internationally recognized for research and the work you do will make a difference in the lives of our students, faculty and staff. If you’re the type of person that wants to know your work has meaning and impact, you’ll like working for our campus. The University of Texas at Austin and Enterprise Technology provide an outstanding benefits package to our staff. Those benefits include: - Competitive health benefits (Employee premiums covered at 100%, family premiums at 50%) - Vision, Dental, Life, and Disability insurance options - Paid vacation, sick leave, and holidays - Teachers Retirement System of Texas (a defined benefit retirement plan) - Additional Voluntary Retirement Programs: Tax Sheltered Annuity 403(b) and a Deferred Compensation program 457(b) - Flexible spending account options for medical and childcare expenses - Training and conference opportunities - Tuition assistance - Athletic ticket discounts - Access to UT Austin's libraries and museums - Free rides on all UT Shuttle and Capital metro buses with staff ID card Must be authorized to work in the United States on a full-time basis for any employer without sponsorship. This position requires you to maintain internet service and a mobile phone with voice and data plans to be used when required for work. Purpose This position expands the University’s Wi-Fi team to better support a wireless-first campus and the ongoing delivery of enterprise wireless services across academic, research, residential, and administrative environments. The Enterprise Network Engineer II will plan, design, implement, maintain, and optimize campus wireless infrastructure; support RF coverage and capacity improvements; troubleshoot and remediate wireless issues; contribute to monitoring, lifecycle management, and operational standardization; and partner with ET and campus stakeholders to deliver reliable, scalable, and high-performing wireless connectivity for end users across the University. Responsibilities Under limited supervision, plan, design, implement, and maintain the university’s enterprise network and telecommunications systems to meet performance objectives and service level agreements: - Design and support campus wireless networks, including access points, controllers, SSIDs, and RF settings. - Troubleshoot wireless issues such as interference, roaming, authentication, and client performance. Establish and maintain effective relationships with ET and unit representatives to understand end-user network and telecommunications needs across classrooms, research labs, and university auxiliary venues: - Work with ET and campus units to understand wireless and network needs in classrooms, labs, housing, and event spaces. - Coordinate surveys, maintenance, and deployments to improve service with minimal disruption. Assist with the evaluation of new network technologies, proof-of-concept initiatives, process standardization, and configuration automation: - Test new network and wireless technologies, including Wi-Fi platforms and management tools. - Help standardize configurations and automate routine network tasks. Raise visibility of issues and collaborate with the extended team on automation processes, fault detection, standardized operations, and lifecycle management: - Use monitoring and reporting tools to identify network and wireless issues. - Support upgrades, recurring issue tracking, and lifecycle planning for network infrastructure. Provide escalation support for network design, troubleshooting, and after-hours on-call activities: - Provide escalation support for network and wireless outages, design issues, and complex troubleshooting. - Assist with after-hours support, maintenance work, and incident response as needed. - Driving university-owned vehicles to job sites is required for this position. Maintain acceptable driver rating as established in Policy UTS157. Perform other related functions as assigned. Required Qualifications - U.S. Citizen, resident, or officially recognized asylee - Applicant selected will be subject to government security investigation and must meet eligibility requirements for access to classified information at the level appropriate to the project requirements of the position. - Bachelor's Degree and intermediate network certifications (CCNA/CCNP - Routing/Switching or Data Center), or equivalent work experience. - Comprehensive understanding of networking concepts (TCP/IP, routing, and LAN switching). - 3 years of experience with medium-to-large enterprise network operations. - Experience with Cisco Systems switches, routers and firewalls (IOS, IOS-XE, NX-OS, ASA, NGFW). - Understanding of Ethernet cabling standards and color codes. Equivalent combination of relevant education and experience may be substituted as appropriate. Preferred Qualifications - 5+ years of experience with medium-to-large enterprise network operations. - Large scale network operations experience. - Experience working in data center or mission critical environments deploying, operating and troubleshooting networks, servers and application layer firewalls. - Experience designing enterprise networks. - Security design and operations experience including HIPAA/FERPA/PCI compliance and necessary application/protocol analysis. - Experience with MPLS VRF/L2VPN implementations. - Experience with network automation such as Ansible, AWX, and Zero-touch Provisioning (ZTP). - Experience with Network Access Control (NAC) or Identity Based Network Services (IBNS). - Familiarity with Software Defined Networking concepts. - Higher education work experience. Driving Required This job requires a class "C" operator's driver's license. The applicant selected must provide a current three-year driving record from the current state of residence. If not currently a Texas resident, a Texas driver's license must be obtained within 30 days of becoming a Texas resident. The driving record will be evaluated to determine eligibility to drive a university owned vehicle. Salary Range $95,000 + depending on qualifications Working Conditions - May work around standard office conditions. - Electronic workshop environment. - Repetitive use of a keyboard at a workstation. - Communication in person and over the phone, including being part of a team-wide phone service desk. - Use of manual dexterity used for equipment repairs, installations and removals. - Lifting and/or move up to 50 pounds unassisted. - Routine climbing of stairs/ladders. - Work in confined spaces such as crawl spaces, basements, attic/ceilings, cable chases and equipment rooms. - Work in extreme temperatures, loud noises, around chemicals, around airborne particulates and around electrical and mechanical hazards. - Occasional driving of a university vehicle. Employment Eligibility: Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval. Retirement Plan Eligibility: The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

Title: Senior Associate - Network Engineer Location: United States Job Description: Requisition ID 93842 Department Tech Data AI Ventures Job Function Tech Data AI Ventures Location Remote,New York,United States Role Location Designation Hybrid - 3 days per quarter Location Designation: Hybrid - 3 days per quarter Role Overview The Network Engineer – Core Network Services is responsible for the administration, maintenance, and support of the organization’s DNS, DHCP, IPAM (DDI), and load balancing infrastructure. This role ensures reliable and secure network service delivery across enterprise, cloud, and data center environments. The ideal candidate has hands-on experience managing DDI platforms (e.g., Infoblox, BlueCat), load balancers (F5, Citrix ADC, or AWS ALB/NLB), and core IP networking components. This role is part of a team that ensures high availability, performance, and compliance for foundational network services used across all business applications and systems. What You'll Do: Core Network Operations • Administer and maintain enterprise DNS, DHCP, and IPAM (DDI) infrastructure, ensuring consistent availability, accuracy, and performance. • Manage and support load balancing solutions (e.g., F5 BIG-IP, Citrix ADC, or AWS ALB/NLB) for on-prem and cloud applications. • Configure and maintain virtual servers, pools, SSL certificates, health monitors, and traffic policies on load balancers. • Monitor system health and respond to alerts, performance issues, or service disruptions. • Support zone management, record updates, and IP address provisioning according to established change procedures. • Ensure proper integration and synchronization between DNS, DHCP, and IPAM systems. Incident, Change & Problem Management • Serve as a Tier 2/3 escalation point for DNS, DHCP, and load balancing incidents. • Troubleshoot name resolution, IP allocation, or traffic flow issues using tools like Wireshark, nslookup, dig, tcpdump, or vendor diagnostics. • Participate in root cause analysis (RCA) and implement corrective actions for recurring network service issues. • Follow ITIL-aligned change management processes to plan and execute configuration changes, upgrades, and patches with minimal downtime. Maintenance & Security • Perform system upgrades, patches, and configuration backups for DDI and load balancing platforms. • Implement and maintain security best practices, including DNSSEC, ACLs, SSL/TLS certificate management, and traffic encryption. • Partner with Security teams to address vulnerabilities, maintain compliance, and support incident response activities. • Maintain and audit network service configurations to ensure accuracy, standardization, and alignment with enterprise architecture. Collaboration & Documentation • Work closely with Network Engineering, Cloud, and Application teams to support new deployments, migrations, and network designs. • Assist application owners with load balancer configurations, health checks, and performance optimization. • Maintain detailed documentation of DNS zones, DHCP scopes, IP allocations, load balancer configurations, and operational runbooks. • Participate in disaster recovery testing and contribute to business continuity planning for network services. Continuous Improvement • Identify opportunities to automate DDI and load balancing operations using APIs, Python, PowerShell, or Ansible. • Proactively monitor trends and recommend improvements for performance, scalability, and manageability. • Evaluate and test emerging technologies and upgrades to enhance reliability and agility. What You'll Bring: - Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent work experience). - 3–5 years of experience in enterprise network administration or operations. - Hands-on experience with DNS, DHCP, and IPAM (DDI) solutions such as Infoblox, BlueCat, or Windows Server DDI. - Proficiency in managing load balancer platforms such as F5 BIG-IP, Citrix ADC (NetScaler), or AWS/GCP load balancing services. - Solid understanding of TCP/IP networking, routing, subnetting, VLANs, and network security fundamentals. - Strong troubleshooting and analytical skills with experience using packet capture and diagnostic tools. - Familiarity with change management and ITSM processes (e.g., ServiceNow, Remedy). Preferred - Experience with automation and scripting using Python, REST APIs, or Ansible for DDI or load balancing tasks. - Understanding of DNS security (DNSSEC, RPZ, DoT/DoH) and SSL/TLS certificate management. - Experience with cloud networking (AWS, Azure, GCP) and hybrid environments. - Vendor certifications such as F5 Certified Administrator (CA), Infoblox Core DDI Professional, CCNA/CCNP, or CompTIA Network+. - Experience supporting high-availability network architectures in large enterprises or financial services organizations. Key Competencies - Operational Excellence: Ensures network services remain stable, secure, and highly available. - Technical Expertise: Deep understanding of DDI and load balancing technologies. - Analytical Thinking: Quickly isolates and resolves service-impacting issues. - Collaboration: Works effectively with cross-functional teams across Infrastructure, Security, and Cloud. - Process Discipline: Follows structured change, incident, and documentation procedures. - Innovation: Leverages automation and modern tools to improve efficiency. Success Indicators - Consistent uptime and reliability of DNS, DHCP, and load balancing services. - Timely and accurate completion of change requests and provisioning activities. - Measurable reduction in recurring incidents and configuration errors. - High satisfaction ratings from internal IT and business stakeholders. - Demonstrated improvements in automation, scalability, and performance. Pay Transparency Salary Range: $111,500-$159,000 Overtime eligible: Exempt Discretionary bonus eligible: Yes Sales bonus eligible: No Actual base salary will be determined based on several factors but not limited to individual’s experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program. Company Overview At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact. Our diverse business portfolio creates opportunities to make a difference across industries and communities—inviting bold thinking, collaborative problem-solving, and purpose-driven innovation. Here, you’ll find the rare balance of long-standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress. As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter. Your ideas drive what’s next, and your growth powers it. Our Benefits We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site. Our Commitment to Inclusion At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life’s leadership in this space.​ Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com. ​Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities. Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs. Job Requisition ID: 93842 Get Matched Upload your resume and see jobs that match your skills and experience Match Unknown

• Manage incidents, service requests, alerts, and standard changes across customer environments. • Monitor, maintain, and support customer network, wireless, and security infrastructure. • Troubleshoot networking, firewall, wireless, VPN, SD-WAN, and connectivity issues. • Produce and maintain technical documentation, knowledge articles, and operational procedures. • Support Escalation and Senior Engineers during major incidents, maintenance activities, and projects. • Contribute to continuous improvement initiatives, automation opportunities, and knowledge sharing across the engineering team. • Foster a culture of accountability, collaboration, and customer focus. • Support after-hours operational activities, maintenance windows and incident response requirement in accordance with customer service commitments. • Participation in an on-call roster, planned maintenance activities, major incident response and out of hours work is required in accordance with business and customer requirements. • Requires effective collaboration across technical, operations, project, customer-facing to achieve shared business objective. • Responsible for maintaining compliance with organisational policies, customer obligations, security standards, regulatory requirements and industry best practices relevant to their role. • Expected to contribute positively to customer outcomes, service excellence and organisation’s reputation regardless of their primary technical responsibilities.

• Responsible for the design, implementation, and operation of network solutions • Accountable for configurations and supporting troubleshooting • Ensure that connectivity requirements are met • Responsible for the conception and implementation of network designs • Support projects and ensure the quality of network services • Collaborate with various internal stakeholders