• Create and deliver compelling demonstrations of Stellar Cyber products and solutions. Understand and effectively present our security platform and solutions • Providing pre-sales technical assistance and product education • Actively driving and managing the technology evaluation stage of the sales process. Taking ownership of customer issues reported and seeing problems through to resolution Diagnose and troubleshoot Stellar Cyber software and hardware and help our customers deploy the Starlight solution • Install network traffic sensors in various environments; including the physical network, virtual networks, public and private cloud, servers • Very close working relationship with TAC support and Product Management Respond to RFI's & RFP's • Provide weekly report to management on the status of high priority cases and pre-sales activity 20-30% Travelling throughout all sales territories • Ultimately, you will be a person our customers trust. They will rely on you to provide timely and accurate technical sales support .

Role Description As a Senior Sales Engineer, you are directly responsible for providing technical and subject matter expertise to the Global Sales Team. You play a key role in winning new Rithum business with industry-leading retail and brand clients. At this level, you operate as a strategic advisor to both clients and internal teams, leading complex discovery engagements, building executive-level business cases, and driving deals across multi-stakeholder organizations. - Drive generation of new revenue with new and existing accounts in collaboration with sales and client management teams. - Lead the solutions discovery process for technical, functional, and overall value proposition of our retailer and brand solutions. - Prepare and deliver sales presentations, proofs-of-concept, strategic recommendations, and product demonstrations in person and via screen share-hosted meetings. - Evaluate prospective and current client's business goals, data & systems integration requirements, and recommend effective strategies to meet these needs. - Construct and present ROI analyses and business cases that quantify revenue impact, margin improvement, and risk reduction for economic buyers and C-suite stakeholders. - Engage economic buyers and executive stakeholders throughout the sales cycle, translating technical capabilities into business impact narratives that advance deal progression. - Respond to RFIs and RFPs with well-structured, value-led responses. - Synthesize and prioritize client feedback, competitive, and industry information to evangelize and provide feedback to improve product and service delivery. - Communicate market feedback to product management and services for incorporation to future product developments and service offerings. - Collaborate cross-departmentally to ensure a positive and strategic handoff to service teams sharing documentation of goals and requirements generated during sales cycle. Qualifications - 3+ years of presales consultative experience OR direct ownership of an ecommerce program generating $10 million+ in GMV, including hands-on management of channel management or marketplace integration platforms. - Must be located in Pacific or Mountain US time zones. - Driven, polished, technology-proficient professional. - Hands-on experience supporting teams closing six-figure contracts against seven-figure targets. - Proven experience applying a formal value-selling framework (e.g., MEDDICC or equivalent) in complex, multi-stakeholder sales cycles; able to build and defend business cases at the executive and finance level. - Understanding of common client challenges within the retail and/or e-commerce industries. - Knowledge of retail partner ecosystem including marketplaces. - Experience using AI tools (ChatGPT, Copilot, Claude, etc.) to accelerate and elevate your outcomes; including but not limited to communication drafting, data analysis, prompt engineering, and/or documentation. Requirements - Bachelor’s degree in a related field or discipline. - Technical working knowledge of API integrations (REST & Webhooks). - Experience with online retail or brand-focused solutions preferred. - Familiar with common enterprise back-end system solutions, configurations and core requirements. - Demonstrated executive presence, with the ability to lead conversations with C-suite and Finance stakeholders to align on business outcomes. - Travel Required: Up to 10%. Benefits - Medical, dental and vision benefits: Affordable health care plans and company HSA contributions, starting on Day 1. - A 6% 401(k) match. - Competitive time off package with 20 days of Paid Time Off, 9 Company-Paid holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and 1 Paid Volunteer Day; at 3 years of service PTO increases to 22 days, and at 5 years it increases to 25 days. - 12 weeks primary caregiver leave & 4 weeks secondary caregiver leave. - Accident, critical illness, and hospital indemnity insurance. - Pet insurance. - Legal assistance and identity theft insurance plans. - Life insurance 2x salary. - Access to the Calm app and the Employee Assistance Program. - $65/month Remote work stipend for internet. - Culture and team-building activities. - Tuition assistance. - Career development opportunities. - Charitable contribution match up to $250 per year.

Role Description To accelerate our growth, we are seeking a talented Sr. Sales Systems Engineer professional to work with our Sales team to be the main technical resource on sales calls and educate the customer on features, specifications and functionality to integration. If you are excited to be part of a very fast-growing team with lots of opportunities, Stellar Cyber is a great place to grow your career. - Create and deliver compelling demonstrations of Stellar Cyber products and solutions. - Understand and effectively present our security platform and solutions. - Providing pre-sales technical assistance and product education. - Actively driving and managing the technology evaluation stage of the sales process. - Taking ownership of customer issues reported and seeing problems through to resolution. - Diagnose and troubleshoot Stellar Cyber software and hardware and help our customers deploy the Starlight solution. - Install network traffic sensors in various environments; including the physical network, virtual networks, public and private cloud, servers. - Very close working relationship with TAC support and Product Management. - Respond to RFI's & RFP's. - Provide weekly report to management on the status of high priority cases and pre-sales activity. - 20-30% Travelling throughout all sales territories. - Ultimately, you will be a person our customers trust. They will rely on you to provide timely and accurate technical sales support. Qualifications - 5+ years of proven experience in a heavy customer focus position involving and technical knowledge of a companies' products and services. - 5+ years of technical/pre-sales support as a sales or systems engineer. - Strong understanding of the following technologies: TCP/IP, Networking, Routing, Switching, LAN. - Extensive Cyber Security experience including Network Security, Firewall, IDS, Sandbox and Security detections. - Having Linux, Windows administrator, SIEM technology, and Virtualization is a big plus. - Public/Private cloud experience with AWS, Azure, and Google Cloud application installations and management. - Degree in a relevant field, like Computer Science, IT, Engineering.

• Partner with Sales teams to support customer engagements and drive revenue opportunities. • Conduct discovery conversations to understand business and technical requirements. • Present compelling product demonstrations and technical presentations tailored to customer needs. • Execute proof-of-concept (POC) engagements that showcase business value and technical capabilities. • Assist with customer evaluations and technical assessments throughout the sales process. • Analyze customer requirements and recommend solutions that maximize business outcomes. • Represent both the technical and functional aspects of our products and services. • Develop business cases and ROI analyses that demonstrate the value of our solutions. • Collaborate with customers to position technology for both business and technical stakeholders. • Serve as a trusted advisor, helping organizations adopt and optimize our solutions. • Prepare and contribute to technical RFPs, RFIs, and RFQs. • Deliver technical training and product knowledge sessions to customers and internal teams. • Gather customer feedback and provide insights to Product and Engineering teams. • Maintain expertise in emerging technologies, market trends, and industry best practices. • Support cross-functional teams through coaching, product guidance, and technical consultation. • Pursue ongoing professional development and technical training. • Share knowledge and best practices across the organization. • Mentor and support other team members as needed.