Driving success at every level of your oncology practice.
IT Unified Communications Intern
Location
United States
Posted
10 days ago
Salary
0
Seniority
Entry Level
No structured requirement data.
Job Description
IT Unified Communications Intern
The US Oncology Network
Role Description The US Oncology Network is looking for a Remote IT Communications Summer Intern to support our Corporate IT Team. This is a full-time summer internship with a schedule of M - F, 8:00am - 5:00pm. As a part of The US Oncology Network, Texas Oncology delivers high-quality, evidence-based care to patients close to home. This internship is designed to provide valuable real-world experience for students interested in growing a career in information technology. The Unified Communications Summer Intern assists with day-to-day operations supporting enterprise communication systems, including: - Documentation - Process improvement efforts - Coordination across telephony, contact center, and collaboration platforms The intern will gain exposure to: - Enterprise communication platforms - IT service processes - Large-scale implementations, including cutting-edge AI-driven initiatives Supports and adheres to the US Oncology Compliance Program, including the Code of Ethics and Business Standards. Responsibilities - Assist with creating, updating, and maintaining documentation for Unified Communications systems, processes, and workflows. - Support efforts to standardize documentation, templates, and knowledge management practices. - Document system configurations, operational procedures, and support processes under team guidance. - Assist in identifying opportunities to improve processes, increase efficiency, and enhance service delivery. - Support the Unified Communications team with tracking project activities, action items, and key deliverables. - Contribute to large technical initiatives, including assisting with documentation and coordination for large technology implementations. - Work with cross-functional teams to gather information and support alignment across IT, contact center operations, and business stakeholders. - Help maintain records related to system changes, process updates, and operational metrics. - Participate in team projects and complete other entry-level Unified Communications and IT tasks as assigned. Qualifications - High school graduate or equivalent. - Currently pursuing an Associate's or Bachelor's degree in Information Technology, Communications, Business, or a related field preferred. - Basic understanding of IT systems, communication technologies, or enterprise applications. - Interest in learning about Unified Communications, contact center technologies, process improvement, and AI-driven solutions. - Strong organizational skills, attention to detail, and ability to document information clearly and accurately. - Must have strong communication, collaboration, and teamwork skills. Preferred Qualifications - Experience with Microsoft 365 tools such as Teams, SharePoint, Outlook, or OneDrive. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or feel. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. Requires vision and hearing corrected to normal range. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an office environment requiring frequent interaction with practice management and staff.
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Communication Officer
Fonction publique TerritorialeVision stratégique et capacité d’analyse; Rigueur et sens de l’organisation; Pédagogie et capacité d’accompagnement des services; Capacité à travailler en transversalité; Force de proposition.
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