The US Oncology Network

Role Description Texas Oncology is looking for a Senior Oncology Surgical Physician Liaison to join our team! This position will support the Gulf Coast Region. This is a full-time Monday - Friday, hours 8:00am-5pm. This is a remote position, but not from home, field-based. Position requires up to 70% travel. The Oncology Liaison, Sr is a sales leader, responsible for prospecting, nurturing and maintaining relationships with referring physicians to achieve practice growth goals. The Oncology Liaison, Sr. is an expert in all aspects of sales planning, analysis, targeting, reporting and development of their respective territory as well as the overall practice. Responsibilities - Initiate, engage and work collaboratively with operational leaders, physicians, site managers, and practice staff to understand/evaluate business needs, plan and execute sales and marketing strategies which align with practice goals; seen as expert in field of oncology liaison sales. - Strategically use professional concepts and company objectives to resolve complex issues and ensure feedback is communicated/followed up appropriately. - Initiate, establish and maintain ongoing communications with referring physicians and/or their office staff, including peer-to-peer, routine or follow-up visits, emails, and phone calls. - Develop and implement practice growth strategy in core markets and partner with Practice Marketing to implement the selling approach in each market. - Utilize CRM, market analysis, trends, and performance reporting to develop sales plans and track practice growth. - Support practice growth efforts through effectively engaging physicians and resources through practice visits, sales calls, tumor boards, community events, trade-shows and cross-business collaboration. - May have supervisory responsibility to train/mentor other Oncology Liaisons. - Adhere to liaison administrative duties, including managing travel expenses within guidelines and budget, timely completion of expense reports, and use of tools such as Salesforce and Business Objects. - The Oncology Liaison Sr. supports and adheres to the US Oncology Compliance Program, including the Code of Ethics and Business Standards and Shared Values. Qualifications - 4-year undergraduate degree required, preferably with an emphasis in Sales and Marketing, Business Administration, or Healthcare. - MBA preferred but not required. - Minimum five (5) to seven (7) years healthcare sales experience, preferably calling on physician accounts. - Proven record of success in sales, preferably healthcare. - Highly collaborative individual capable of performing in a matrixed environment. - Expert understanding of consultative sales, call cycles, and territory planning. - Fact-based decision maker with strong emphasis on data, trends, and market analytics. - Proficient with CRM and business intelligence reporting, preferably Salesforce and Business Objects. - Strategic thinker and financially oriented individual who understands how to drive profitable growth. - Excellent interpersonal skills; Ability to work with a wide range of individuals, particularly physicians. - Expert in conflict management and resolution skills, handling customer complaints and objections. - Excellent written, presentation and verbal communication skills; Proficient in MS Office (Outlook, Excel, Power Point). Requirements - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - The employee is regularly required to sit or stand and talk or hear. - Position requires full range of body motion including, manual and finger dexterity, and eye-hand coordination. - Position requires standing and walking for extensive periods of time. - Occasionally lifts and carries items weighing up to 40 lbs. - Requires corrected vision and hearing to normal range. Benefits - Competitive benefits package that includes Medical, Dental, Vision, Life Insurance, Short-term and Long-term disability coverage. - A generous PTO program. - A 401k plan that comes with a company match. - A Wellness program that rewards you for practicing a healthy lifestyle. - Tuition Reimbursement. - An Employee Assistance program. - Discounts on some of your favorite retailers.

Role Description The Regional Finance Director serves as the senior finance leader for a significant geographic region within Texas Oncology, acting as a trusted advisor to senior leadership and physician partners on financial performance, operational initiatives, and strategic growth. This role blends strong operational finance oversight with strategic analysis, performance reporting, and physician engagement. - Supports and adheres to the US Oncology Compliance Program, including the Code of Ethics and Business Standards. Responsibilities - Financial Planning & Analysis: - Lead monthly financial reporting and analytics for regional leadership. - Manage regional forecasting and budgeting processes in partnership with operational and clinical leaders. - Partner with practices and management to identify and execute initiatives that improve financial performance across the region. - Physician & Practice Engagement: - Serve as a key financial liaison to Physicians and Practice Leadership, communicating financial results and providing strategic financial guidance. - Participate in Practice Board meetings and collaborate with Physician, Practice, and Operations Leadership to prepare and present financial analyses and materials. - Performance Measurement & Decision Support: - Develop methodologies to ensure key performance indicators are identified, incorporated, and monitored. - Serve as a regional lead for decision-support tool development and performance tracking. - Capital Planning & Expenditures: - Support the regional capital planning process, including financial analysis of new initiatives and ongoing forecasting of capital spend. - Financial Management & Oversight: - Conduct timely and thorough analysis of practice financial results, including discounts, expense control, receivables aging, and operating efficiency. - Approve practice operating expense spending and oversee financial statement reconciliations and internal controls. - Business Development & Growth Support: - Support regional growth initiatives, including product line analysis, financial projections related to physician recruitment, and acquisition activity. - Leadership & Team Development: - Lead, coach, and develop a geographically dispersed team of finance professionals. - Foster a culture of accountability, analytical excellence, and customer-focused partnership. - Collaborate cross-functionally to support integrated financial and operational planning. - Perform other duties as assigned. Qualifications - Bachelor’s degree required (Finance, Accounting, or related field). - 12+ years of progressive professional experience in finance or related disciplines. - 4+ years of people management experience. - Minimum 7 years of experience in Financial Analysis, Valuations, Controllership, or similar roles. - Demonstrated ability to partner with senior leaders and physicians in a complex, multi-site environment. - Proven capability to manage and lead geographically dispersed teams. - Strong analytical and quantitative skills with the ability to translate data into actionable insights. - Excellent communication, presentation, and customer-service skills. - Self-directed, organized, and able to manage competing priorities effectively. - Problem-solving, persistent, and goal-oriented mindset. - Digital-first orientation with interest in leveraging automation and AI for process improvement. - Proficiency in Microsoft Excel, Word, and PowerPoint. Requirements - Master’s degree (MBA or related) and/or CPA preferred. - 5+ years of experience in healthcare services preferred. - Prior experience in oncology, hospital administration, or similar complex healthcare environments preferred. - Experience in other multi-site healthcare settings (e.g., outpatient surgery, renal care, multi-specialty practices) strongly valued. Benefits - Medical, Dental, Vision, Life Insurance. - Short-term and Long-term disability coverage. - A generous PTO program. - A 401k plan with a company match. - A Wellness program that rewards practicing a healthy lifestyle. - Tuition Reimbursement. - An Employee Assistance program. - Discounts on some favorite retailers.

Role Description The FP&A Finance Director serves as the senior financial planning leader for Texas Oncology, responsible for establishing and leading a newly formed enterprise FP&A function. This role provides strategic financial leadership across the consolidated Texas Oncology P&L and owns the long-range plan, forecasting processes, and enterprise-level financial strategy. - Lead a team of managers and analysts supporting product-line analytics (e.g., Retail Pharmacy, Infusion Drugs, Diagnostics, Ancillary Services). - Oversee capital planning, financial modeling, and executive decision support. - Partner closely with Region Finance Directors, practice leadership, Operations, Accounting, and enterprise stakeholders to drive insight, standardization, and financial discipline. - Central to Texas Oncology’s transformation agenda, focused on building scalable FP&A processes, modernizing tools, and elevating strategic financial guidance for senior leadership. - Support and adhere to the US Oncology Compliance Program, including the Code of Ethics and Business Standards. Responsibilities - Financial Planning & Analysis: - Build and lead the consolidated FP&A function, including budgeting, forecasting, and strategic financial planning for the full enterprise P&L. - Develop standardized, repeatable forecasting and reporting processes across practices and product lines. - Design and implement the Texas Oncology long-range plan (LRP), including scenario modeling and risk/opportunity analysis. - Deliver consolidated financial packages, insights, and recommendations for executive leadership. - Product Line Analytics: - Oversee financial performance and analytics for major product lines, including Retail Pharmacy, Infusion Drugs, Diagnostics, and Ancillary Services. - Perform deep margin and expense analyses to identify performance improvement opportunities. - Partner with business owners, clinical leaders, and operations to inform product strategy, investments, and operating model decisions. - Capital Planning & Investment Analysis: - Lead financial modeling and business cases for capital investments, expansion initiatives, and new programs. - Partner with Operations, IT, Facilities, and Regional Finance to evaluate ROI, optimize capital allocation, and track performance of approved initiatives. - Strategic Decision Support: - Provide enterprise-wide insight into volume trends, revenue drivers, drug cost dynamics, labor and overhead trends, and key performance indicators. - Develop dashboards, tools, and analytic models that enhance decision-making across the organization. - Ensure alignment between regional financial strategies and consolidated enterprise objectives. - Transformation & Process Development: - Establish new FP&A processes, systems, and governance to support the evolving operating model. - Implement digital and AI-enabled tools that streamline forecasting, automate reporting, and improve decision support. - Drive continuous improvement to enhance accuracy, cycle time, and strategic insight. - Leadership & Team Development: - Build, mentor, and develop a high-performing team of FP&A managers and analysts. - Promote a culture of accountability, analytical excellence, and collaborative partnership. - Partner cross-functionally to enable integrated financial and operational planning. - Perform other duties as assigned. Qualifications - Education (Required): Bachelor’s degree in Finance, Accounting, or a related field. - Experience (Required): - 12+ years of progressive finance experience, including senior FP&A leadership in a multi-site or complex operating environment. - 4+ years of people management experience leading high-performing finance teams. - Demonstrated experience building new processes, functions, or operating models. - Skills & Competencies (Required): - Strong strategic and analytical mindset with the ability to synthesize complex financial information into executive-level insights. - Advanced financial modeling, forecasting, and quantitative analysis skills. - Digital-first, analytics-forward approach; interest in AI-enabled forecasting and automation. - Strong organizational, presentation, and communication skills, including executive-level stakeholder engagement. - Proficiency in Microsoft Excel, Word, and PowerPoint. Preferred Qualifications - Master’s degree (MBA, MSF, MHA) and/or CPA. - Healthcare services experience preferred; oncology, hospital administration, or other multi-site healthcare environments (e.g., outpatient surgery, renal care, multi-specialty practices) highly desirable. - Experience in FP&A, financial analysis, valuations, or controllership roles within complex organizations. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands of this job typically require full range of body motion including manual and finger dexterity and eye-hand coordination in operation and manipulation of complex laboratory equipment. Requires sitting/standing for extensive periods of time with the use hands to finger, handle, or feel and arms to reach or carry. Occasionally lifts and carries items weighing up to 40 lbs. Requires corrected vision, color perception and hearing to normal range. Requires legible handwriting. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an office environment and requires significant interaction with management, staff and external auditors and clients.

Role Description Under general supervision, is responsible for posting all cash receipts and appropriate adjustments to patient accounts. Supports and adheres to The US Oncology Compliance Program, to include the Code of Ethics and Business Standards. - Posts line item payments and adjustments to patient accounts within 24 hours of receipt in business office according to established office guidelines. - Sorts lock box receipts and posts accordingly to patient accounts. - Analyzes any credit accounts to determine if a refund should be processed. - Processes any necessary refunds. - Balances receipts, reconciles daily work batches, and prepares audit trail. - Prepares deposits for bank. - Maintains all checks and EOBs together by deposit date to ensure batch integrity. - Identifies on primary payment (EOB) when a secondary payor is present and refers accordingly. - Scans explanation of benefits for incorrect and/or inconsistencies in reimbursement. - Maintains confidentiality in regards to patient account status and the financial affairs of clinic/corporation. - Identifies consistent fee schedule allowable differences and communicates upline for updating. - Communicates payor trends to supervisor. - Demonstrates positive interpersonal relations in dealing with fellow employees, supervisors, other department employees, and physicians to maximize productivity and positive employee relations. Qualifications - High school graduate or equivalent. - Minimum three to five years experience in a medical business office setting with insurance processing and balancing responsibilities. Requirements - Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - While performing the duties of this job, the employee is required to be present at the employee site during regularly scheduled business hours. - Regularly required to sit or stand and talk or hear. - Requires full range of body motion including handling and lifting patients, manual and finger dexterity, and eye-hand coordination. - Requires standing and walking for extensive periods of time. - Occasionally lifts and carries items weighing up to 40 lbs. - Requires corrected vision and hearing to normal range. Benefits - M/D/V, Life Insurance, 401(k)

Role Description The US Oncology Network is looking for a New Patient Coordinator to join our team at Texas Oncology. This full-time remote position will support the Oncology Department at our 22710 Professional Drive Suite 100 clinic in Kingwood, Texas. Typical work week is Monday through Friday, 8:00a - 5:00p. As a part of The US Oncology Network, Texas Oncology delivers high-quality, evidence-based care to patients close to home. Texas Oncology is the largest community oncology provider in the country and has approximately 530 providers in 280+ sites across Texas. What does the New Patient Coordinator do? - Under direct supervision, responsible for new patient coordination activities that may include account and insurance registration and scheduling of new patients for exams and procedures. - Maintains patient records, prepares forms, verifies information, and resolves routine and non-routine problems. - Follows standard procedures and pre-established guidelines to complete tasks. - Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards, and US Oncology’s Shared Values. Qualifications - High School diploma or equivalent required. - Two (2) years revenue cycle and/or patient access experience in healthcare preferred with progressive responsibility or equivalent combination of education and work experience. - Knowledge of multiple PMS and EHR platforms preferred. - Experience with Microsoft Office Products (Outlook, Word, Teams, and Excel) required. - Proficiency with medical terminology and insurance benefits and eligibility verification. - Must successfully complete required onboarding courses and on-demand training within 45 days of occupying position. Requirements - Uses Technical and Functional Experience: Possesses up to date knowledge of the profession and industry; accesses and uses other expert resources when appropriate. - Demonstrates Adaptability: Handles day to day work challenges confidently; is willing and able to adjust to multiple demands, shifting priorities, ambiguity, and rapid change; shows resilience in the face of constraints, frustrations, or adversity; demonstrates flexibility. - Uses Sound Judgment: Makes timely, cost effective and sound decisions; makes decisions under conditions of uncertainty. - Shows Work Commitment: Sets high standards of performance; pursues aggressive goals and works efficiently to achieve them. - Commits to Quality: Emphasizes the need to deliver quality products and/or services; defines standards for quality and evaluates products, processes, and service against those standards; manages quality; improves efficiencies. Physical Demands - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. - Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - While performing the duties of this job, the employee is required to be present at the employee site during regularly scheduled business hours and regularly required to sit or stand and talk or hear. - Requires full range of body motion including handling and lifting patients, manual and finger dexterity, and eye-hand coordination. - Requires standing and walking for extensive periods of time. - Occasionally lifts and carries items weighing up to 40 lbs. - Requires corrected vision and hearing to normal range. Work Environment - This is an onsite position. - The work environment may include exposure to communicable diseases, toxic substances, ionizing radiation, medical preparations, and other conditions common to an oncology/hematology clinic environment. - Work will involve in-person and virtual interaction with co-workers and management and/or clients. - Work may require minimal travel by air or automobile to office sites.

Role Description The Patient Benefits Representative, under general supervision, is responsible for educating patients on insurance coverage and benefits. Key responsibilities include: - Obtaining insurance coverage information and demographics prior to patient treatment. - Educating patients on insurance coverage, benefits, co-pays, deductibles, and out-of-pocket expenses. - Assessing patients' ability to meet expenses and discussing payment arrangements. - Educating patients on financial assistance programs and providing assistance with completing forms. - Completing Patient Cost Estimate forms based on diagnosis, estimated insurance coverage, and financial assistance. - Completing appropriate reimbursement and liability forms for patient review and signature. - Obtaining insurance pre-authorization or referral approval codes from Clinical Reviewer prior to treatment. - Reviewing patient account balances and notifying the front desk of patients to meet with. - Ensuring patient co-pay amounts are correctly entered into the system. - Verifying and updating demographics and insurance coverage at each patient visit according to Standard Operating Procedures (SOPs). - Staying current on available financial aid and developing professional relationships with financial aid providers. - Adhering to confidentiality, state, federal, and HIPAA laws and guidelines regarding patient records. - Maintaining updated manuals, logs, forms, and documentation. - Performing additional duties as requested. Qualifications - High school diploma or equivalent required. - Minimum three (3) years patient pre-services coordinator or equivalent required. - Proficiency with computer systems and Microsoft Office (Word and Excel) required. - Demonstrated knowledge of CPT coding and HCPCS coding application. - Ability to verbally communicate clearly and utilize appropriate terminology. - Must successfully complete required e-learning courses within 90 days of occupying the position. - Associates degree in Finance, Business or four years revenue cycle experience preferred (for Level Sr). - Minimum three (3) years pre-services coordinator experience and two (2) years of patient benefits experience required (for Level Sr). - Demonstrated knowledge and appropriate application of insurance coverage benefits and terminology (for Level Sr). Requirements - Uses Technical and Functional Experience: Possesses up-to-date knowledge of the profession and industry; regarded as an expert in the technical/functional area. - Demonstrates Adaptability: Handles day-to-day work challenges confidently; adjusts to multiple demands and shifting priorities. - Uses Sound Judgment: Makes timely, cost-effective, and sound decisions under conditions of uncertainty. - Shows Work Commitment: Sets high standards of performance; pursues aggressive goals efficiently. - Commits to Quality: Emphasizes the need to deliver quality products and services; manages quality and improves efficiencies. Physical Demands - Requires presence at the employee site during regularly scheduled business hours. - Regularly requires sitting or standing and talking or hearing. - Requires full range of body motion including handling and lifting patients, manual and finger dexterity, and eye-hand coordination. - Requires standing and walking for extensive periods of time. - Occasionally lifts and carries items weighing up to 40 lbs. - Requires corrected vision and hearing to normal range. Work Environment - May include exposure to communicable diseases, toxic substances, ionizing radiation, medical preparations, and other conditions common to an oncology/hematology clinic environment. - Involves in-person interaction with co-workers and management and/or clients. - May require minimal travel by automobile to office sites.

Role Description Join Regional Cancer Care Associates (RCCA) as a Patient Account Specialist! You'll handle account follow-ups, resolve billing issues, and assist with patient inquiries. Your role includes: - Setting up financial arrangements - Monitoring accounts for delinquent payments - Using collection strategies to maintain current receivables - Adhering to the US Oncology Compliance Program - Maintaining patient confidentiality We're seeking someone who is positive, passionate, and skilled at multi-tasking. Be part of a team dedicated to cutting-edge cancer care that always prioritizes patients. Qualifications - Accredited High school graduate or equivalent required - Minimum five years experience in a medical business office setting with insurance processing and balancing responsibilities Requirements - Performs audits of patient accounts to ensure accuracy and timely payment - Reviews account agings on a monthly basis and reports inconsistencies; corrects errors as appropriate - Contacts patients regarding delinquent accounts and arranges mutually acceptable payment schedules - Follows up on insurance billing to ensure timely receipt of payments - Demonstrates the ability to deal with patients and insurance companies regarding sensitive financial matters and recapture unpaid balances - Receives and resolves patient billing complaints and questions; initiates adjustments as necessary - Follows up on all zero payment explanations of benefits and exercises all options to obtain claim payments - Reviews credit balance reports for correct recipient of refund - Performs reconciliation of refund accounts; attaches documentation and forwards to supervisor to process refund checks - Identifies problems on accounts and follows through to conclusion - Responds to insurance companies requests for information in a prompt and professional manner - Reviews appropriate files to identify deceased patients and estates; verifies dollar amounts and files estate to appropriate court in a timely manner - Makes appropriate financial arrangements for payment of patient accounts; follows up to determine if payment arrangements are being met - Contacts patients to resolve problems; responds to correspondence or telephone calls from patients about accounts - Reviews EOBs to ensure proper reimbursement of claims and reports any problems, issues, or payor trends to supervisor - Resubmits insurance claims within 72 hours of receipt - Participates in maintaining Payor Manuals/Profiles - Works closely with collection agency to assure that they receive updated information on accounts as necessary - Prepares write-off requests with appropriate documentation and submits to supervisor - Processes insurance/patient correspondence, including denial follow-up within 48 hours of receipt - Files all reimbursement correspondence daily - Works with provided aging to monitor patient account agings and follows up appropriately - Maintains confidentiality in regards to patient account status and the financial affairs of clinic/corporation Benefits - Health, dental, and vision plans - Wellness program - Health savings account - Flexible spending accounts - 401(k) retirement plan - Life insurance - Short-term disability insurance - Long-term disability insurance - Employee Assistance Program (EAP) - Paid Time Off (PTO) and holiday pay - Tuition discounts with numerous universities We believe these benefits underscore our commitment to the well-being and professional growth of our employees.

Role Description The US Oncology Network is looking for an Insurance Authorization Specialist to join our team at Texas Oncology. This full-time remote position will support the Medical Oncology Department at our 10101 Woodlock Forest location in The Woodlands, Texas. Typical work week is Monday through Friday, 8:30a - 5:00p. Note from Hiring Manager: Great working environment with a good team! This position will be either a level 1 or Sr based on candidate work experience. As a part of The US Oncology Network, Texas Oncology delivers high-quality, evidence-based care to patients close to home. What does the Insurance Authorization Specialist do? (including but not limited to) - Under general supervision, reviews chemotherapy regimens in accordance to reimbursement guidelines. - Obtains necessary pre-certifications and exceptions to ensure no delay in reimbursement of treatments. - Researches denied services and alternative resources to pay for treatment. - Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards. Responsibilities - Reviews, processes and audits the medical necessity for each patient chemotherapy treatment and documentation of regimen relative to pathway adherence. - Communicates with nursing and medical staff to inform them of any restrictions or special requirements in accordance with particular insurance plans. - Provides prompt feedback to physicians and management regarding pathway documentation issues, and payer issues with non-covered chemotherapy drugs. - Updates coding/payer guidelines for clinical staff. - Tracks pathways and performs various other business office functions on an as needed basis. - Obtains insurance authorization and pre-certification specifically for chemotherapy services. - Works as a patient advocate and functions as a liaison between the patient and payer to answer reimbursement questions and avoid insurance delays. - Researches additional or alternative resources for non-covered chemotherapy services to prevent payment denials. - Provides a contact list for patients community resources including special programs, drugs and pharmaceutical supplies and financial resources. - Maintains a good working knowledge of chemotherapy authorization requirements for all payers, State and federal regulatory guidelines for coverage and authorization. - Adheres to confidentiality, state, federal, and HIPPA laws and guidelines with regards to patient records. - Other duties as requested or assigned. Qualifications - Level 1: High school degree or equivalent. - Associates degree in Healthcare, LPN state license and registration preferred. - Minimum three (3) years medical insurance verification and authorization preferred. - Level Sr: Minimum three (3) years medical insurance verification and authorization and two (2) years clinical review experience required. Competencies - Uses Technical and Functional Experience: Possesses up to date knowledge of the profession and industry; is regarded as an expert in the technical/functional area; accesses and uses other expert resources when appropriate. - Demonstrates Adaptability: Handles day to day work challenges confidently; is willing and able to adjust to multiple demands, shifting priorities, ambiguity and rapid change; shows resilience in the face of constraints, frustrations, or adversity; demonstrates flexibility. - Uses Sound Judgment: Makes timely, cost effective and sound decisions; makes decisions under conditions of uncertainty. - Shows Work Commitment: Sets high standards of performance; pursues aggressive goals and works efficiently to achieve them. - Commits to Quality: Emphasizes the need to deliver quality products and/or services; defines standards for quality and evaluates products, processes, and service against those standards; manages quality; improves efficiencies. Physical Demands - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. - Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - While performing the duties of this job, the employee is required to be present at the employee site during regularly scheduled business hours. - Regularly required to sit or stand and talk or hear. - Requires full range of body motion including handling and lifting patients, manual and finger dexterity, and eye-hand coordination. - Requires standing and walking for extensive periods of time. - Occasionally lifts and carries items weighing up to 40 lbs. - Requires corrected vision and hearing to normal range. Work Environment - The work environment may include exposure to communicable diseases, toxic substances, ionizing radiation, medical preparations and other conditions common to an oncology/hematology clinic environment. - Work will involve in-person interaction with co-workers and management and/or clients. - Work may require minimal travel by automobile to office sites.

Role Description The US Oncology Network is looking for a Coding Analyst to join our team at Texas Oncology. This full-time remote position will support the Research Billing Department at our 3001 E. President George Bush Hwy Suite 100 location in Richardson, Texas. Typical work week is Monday through Friday 8:30a - 5:00p. Note from Hiring Manager: Great culture, opportunity for growth, and work with a dedicated team! This position will be a level 1. As a part of The US Oncology Network, Texas Oncology delivers high-quality, evidence-based care to patients close to home. Texas Oncology is the largest community oncology provider in the country and has approximately 530 providers in 280+ sites across Texas. Our mission is to use leading-edge technology and research to deliver high-quality, evidence-based cancer care to help our patients achieve “More breakthroughs. More victories.”® in their fight against cancer. What does the Coding Analyst do? (including but not limited to) - Working under limited supervision, performs billing and coding activities. - Assigns appropriate billing codes to patient accounts and ensures accurate and completeness of claims. - This position reports to the Business Office Director. - Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards. Responsibilities - Reviews, verifies and records accurate ICD and CPT codes in accordance with coding and reimbursement guidelines. - Works with Manager of Quality Assurance (QA Manager) and charge entry staff to ensure correct charge and/or quantity amounts. - Run Admix Report every daily (am) and send to sites. - Run Missing Ticket Report weekly and at Month End- send to QA Manager. - Force Extract Gyn Onc claims following QA Manager approval. - Code Hospital tickets and ensure all required ticket information is complete and accurate. - Work through Billing Specialist Work File (ensure completeness for 99211 claims, review for missing modifiers on claims, review/force out 96521 and 96416 claims, ensure complete and accurate ordering/render MD info on claims, review/correct duplicate claims and bundled charges). - Work through CBO Review work file (ensure complete and accurate information for assigned visit, referring MD, NDC#s for any NOC drug, matching ordering MD vs MD1). - Communicate with site clinical staff as needed to complete any of the tasks above. - Other duties as assigned by Business Office Director. Qualifications - Level 1 - High school diploma or equivalent required. - Successful completion of AAPC Certified Professional Coder Exam required. - Minimum three years medical coding experience required. - Proficiency with computer systems and Microsoft (Office Outlook, Word, Power Point, and Excel) required. - Prior oncology experience preferred. - Prior medical billing experience preferred. Physical Demands - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. - Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - While performing the duties of this job, the employee is required to be present at the employee site during regularly scheduled business hours. - Regularly required to sit or stand and talk or hear. - Requires full range of body motion including handling and lifting patients, manual and finger dexterity, and eye-hand coordination. - Requires standing and walking for extensive periods of time. - Occasionally lifts and carries items weighing up to 40 lbs. - Requires corrected vision and hearing to normal range. Work Environment - The work environment may include exposure to communicable diseases, toxic substances, ionizing radiation, medical preparations and other conditions common to an oncology/hematology clinic environment. - Work will involve in-person interaction with co-workers and management and/or clients. - Work may require minimal travel by automobile to office sites.

Role Description With minimal supervision, is responsible for payer and patient account balances being paid timely and remaining current. Performs collection activities such as: - Monitoring delinquent accounts - Contacting patients for account payment - Resolving billing problems - Answering routine to complex account inquiries Performs responsibilities within standard procedures and pre-established guidelines to complete tasks. A certain degree of creativity and latitude is required. Supports and adheres to The US Oncology's Compliance Program, including the Code of Ethics and Business Standards, and The US Oncology’s Shared Values. Responsibilities - Monitors delinquent accounts and performs collection duties - Reviews reports, researches and resolves issues - Reviews payment postings for accuracy and ensures account balances are current - Works with co-workers to resolve insurance payment and billing errors - Monitors and updates delinquent accounts status - Recommends accounts for collection or write-off - Contacts patients to secure past due balances, verifies patient demographics and insurance providers, updates information in systems, and documents conversations - Answers patient payment, billing, and insurance questions and resolves complaints - May refer patients to Patient Benefits Representative to set up payment plans - Maintains credit balances of patients and payors ensuring timely refunds within government guidelines/regulations - Adheres to confidentiality, state, federal, and HIPAA laws and guidelines with regard to patient records - Performs other duties as requested or assigned Qualifications - High School diploma or equivalent required - Minimum two (2) years combined medical billing and payment experience required - Demonstrate knowledge of state, federal, and third party claims processing required - Demonstrate knowledge of state & federal collections guidelines - Must successfully complete required e-learning courses within 90 days of occupying position Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to be present at the employee site during regularly scheduled business hours and regularly required to sit or stand and talk or hear. Requires full range of body motion including handling and lifting patients, manual and finger dexterity, and eye-hand coordination. Requires standing and walking for extensive periods of time. Occasionally lifts and carries items weighing up to 40 lbs. Requires corrected vision and hearing to normal range. Work Environment The work environment may include exposure to communicable diseases, toxic substances, ionizing radiation, medical preparations and other conditions common to an oncology/hematology clinic environment. Work will involve in-person interaction with co-workers and management and/or clients. Work may require minimal travel by automobile to office sites. Benefits - M/D/V - Life Insurance - 401(k)