• Act as the primary technical subject matter expert for FloQast’s SAP integration strategy, effectively navigating and explaining the nuances of SAP S/4HANA (Public/Private Cloud) and legacy ECC environments to prospective clients. • Serve as subject matter expert for FloQast’s integration ecosystem, including pre-built APIs, custom APIs and connectors (specifically those for SAP), SFTP, and SAML. • Join late-stage Sales opportunities to demonstrate integration requirements to prospective customers, answer questions, and sell on the value these integrations bring to secure IT approval. • Strategize with the Sales team on best next steps to get the technical buy-in from the prospect. • Collaborate with the Product/Engineering team on developments needed from an integration perspective. • Design and validate integration workflows that leverage FloQast’s tri-modal connectivity architecture (Direct APIs, On-Premise Connectors, and Public API endpoints) to overcome technical deal blockers in complex SAP landscapes. • Consult with prospects on optimizing their month-end close by identifying opportunities for SAP job orchestration and T-code execution, helping customers achieve parity with enterprise-grade automation solutions. • Collaborate with customer IT teams to map financial data requirements to SAP data structures, including native ingestion of Trial Balances, GL transactions, subledgers, and custom client tables (Z-tables). • Ensure all customer-facing technical guides for third-party integrations are up-to-date and provide materials to the sales team or prospects, as needed. • Answer questions from the sales team about integrations for their customer use cases. • Deliver the required integrations and FloQast test environments for occasional proof of concepts needed to secure a customer. • Write regular expressions to parse file names and contents for data processing as part of integrations with ERPs (including SAP data extractions), subledgers, banks, etc. related to POCs, as needed. • Any other duties or tasks that may be assigned to help the Solutions Consulting department, the Company, and/or our clients meet their goals.

• Consult with customers to identify business challenges and recommend tailored M-Files solutions that align with industry best practices. • Lead solution implementations by defining customer requirements and ensuring seamless integration with existing systems and processes. • Provide industry-specific guidance to help clients optimize document and knowledge management workflows. • Facilitate training and enablement sessions for customers, ensuring they maximize the value of M-Files solutions. • Collaborate with sales teams to support pre-sales activities and present industry-focused solutions to prospective clients. • Serve as a project lead on small to mid-sized implementations, ensuring timely execution and customer satisfaction. • Advise on best practices for process automation, compliance, and document management within targeted industry verticals.

• Lead customer discovery and solution design activities, translating complex clinical and business needs into innovative digital healthcare solutions. • Conduct technical assessments, architectural reviews, and due diligence to ensure proposed solutions are scalable, secure, and fit for purpose. • Partner with Commercial teams during the pre-sales phase, providing expert guidance on technical feasibility, integrations, cybersecurity, and governance requirements. • Drive project governance and stakeholder alignment throughout the customer lifecycle, ensuring successful delivery and exceptional customer experiences. • Collaborate closely with local Connectivity Specialists, Digital Services teams, and regional stakeholders to standardize best practices and enable operational scalability across markets. • Identify risks, challenges, and opportunities early, creating repeatable and transferable processes that support sustainable growth. • Act as the voice of the customer, bringing market insights and evolving healthcare needs into product development discussions and influencing future roadmaps. • Design and deliver training programs, mentoring colleagues and fostering knowledge sharing across the organization. • Stay at the forefront of healthcare technology innovation, exploring emerging trends, digital ecosystems, interoperability, cybersecurity, and connected care advancements.

• Translate customer-facing business requirements into scalable, secure solution architectures across CRM, service and support, partner engagement, revenue operations, and digital experience platforms. • Lead architecture for highly complex, non-routine, and often undefined initiatives, determining solution approaches, patterns, and decision frameworks where limited precedent exists, with ownership for architectural direction within assigned work. • Own solution outcomes through delivery by guiding key decisions, evaluating options and trade-offs, and ensuring implementation remains aligned with the intended business value. • Design end-to-end solutions that address business, functional, and non-functional requirements, including security, scalability, governance, customer experience, and revenue considerations. • Evaluate and shape the use of emerging technologies needed to improve customer outcomes, business effectiveness, and platform capabilities, balancing value, feasibility, complexity, and risk. • Develop implementation-ready architecture artifacts for large and complex initiatives, including integration patterns, data flows, APIs, workflows, architecture diagrams, decision records, and risk mitigation approaches, to support effective delivery and maintain solution integrity through implementation. • Assess, architect, and integrate intelligent (AI/ML) capabilities responsibly within customer workflows, with a focus on governed, human-in-the-loop usage, appropriate oversight, auditability, and strong data governance to ensure responsible adoption in risk-sensitive activities. • Partner with senior business and technical stakeholders to bridge business strategy and technical execution within the customer platforms domain, shape architectural direction, evaluate build, buy, and consolidation options, and support roadmap and investment decisions. • Communicate architectural trade-offs and recommendations in business and technical terms, including customer impact, risk, cost, time-to-value, and longer-term operational implications. • Provide technical leadership through influence by mentoring architects and technologists, guiding architecture reviews, and promoting reusable customer platform patterns and practices across multiple functions while contributing to the advancement of architecture maturity within the domain.