Role Description - Respond promptly and professionally to customer inquiries and complaints via phone and email. - Provide accurate information about our properties, amenities, and leasing options. - Assist customers in navigating our online platforms and resolving any technical issues they may encounter. - Coordinate with other departments to ensure timely resolution of customer issues and requests. - Maintain detailed and accurate records of customer interactions in our CRM system. - Gather and analyze customer feedback to identify areas for improvement and recommend appropriate actions. - Collaborate with the marketing team to develop and implement customer engagement initiatives. - Stay updated on industry trends, market conditions, and competitors to provide valuable insights to customers. - Conduct customer satisfaction surveys and utilize feedback to improve our service delivery. Qualifications - Bachelor's degree in Business Administration, Engineering, or a related field. - Excellent analytical and problem-solving skills. - Attention to detail and ability to manage multiple projects simultaneously. - Excellent communication and interpersonal skills. - Proficiency in using quality management tools and software. - Strong organizational and project management skills. - Ability to work both independently and as part of a team. - Commitment to continuous improvement and excellence.

Role Description We are seeking experienced CFOs who want to move beyond traditional roles and become strategic leaders in a next-generation finance model. This is not a typical fractional CFO role. - Help clients become decision-ready, audit-ready, and scale-ready - Build financial infrastructure, not just reports - Leverage AI and technology (Easby) to transform finance functions - Serve as a trusted advisor to CEOs and executive teams What You'll Do: - Act as a strategic CFO partner to multiple growth-stage organizations - Lead financial strategy, forecasting, and performance optimization - Design and implement scalable financial infrastructure - Ensure DCAA, FAR, and regulatory compliance (GovCon focus) - Drive data-driven decision-making and KPI visibility - Integrate technology, automation, and AI into finance workflows - Support M&A, capital raises, and strategic growth initiatives - Mentor controllers, accounting teams, and client stakeholders What Makes This Role Different: - At ROSE, you won't just close books, review reports, or fix problems. - You will build systems that eliminate those problems permanently. - Help clients scale from $2M → $50M+ with confidence. - Be part of the transformation of the finance industry. Qualifications - Former CFO or senior finance leader (10–20+ years experience) - Strong background in GovCon, compliance, or regulated industries (preferred) - Deep expertise in financial modeling, FP&A, and strategic finance - Passionate about technology, automation, and innovation in finance - Able to communicate with and influence CEOs and executive teams - Excited by building—not just advising Benefits - Work with high-growth companies and mission-driven leaders - Be part of a firm redefining finance through FaaS + AI - Collaborate with a team of experts across accounting, tax, and compliance - Flexible structure with meaningful impact on every client Call to Action If you want to move from reactive finance to building the future of finance—apply now.

Role Description We are seeking candidates with previous experience in auto loan refinancing. In this role as a Senior Loan Advisor you will be handling inbound calls and warm leads (no cold calling!), consulting with and assisting customers in refinancing their auto loans. - Leveraging a consultative sales approach, you will advise customers on the purchase of additional protection products including vehicle protection services and other offerings. - Provide customers with a thorough explanation of the terms of their loans, as well as aftermarket products and extended service contracts. - Act as a product sales expert, maintaining elevated product sales attachment goals and expectations. - Effectively manage and maintain a large pipeline of prospective customers, and maintain acceptable levels of conversion. - Conduct business in an ethical and professional manner, in congruence with our lender guidelines, finance laws, and internal compliance guidelines. - Process finance deals accurately and fairly through financial sources to secure funding. - Perform needs assessments, overcome objections and manage the expectations of customers. - Other duties may be assigned. Qualifications - 2 years refinance experience, demonstrating success in a loan officer role. - Experience handling and maintaining a high volume pipeline. - Excellent customer service skills and ability to quickly build rapport with customers. - Clear communication and active listening skills. - Ability to process information efficiently and incorporate in real time with customers. - Ability to learn new technology and use a variety of software platforms. - Excellent time management skills. - Bilingual in Spanish/English is a plus. Requirements - This role will primarily work within normal business hours which are currently 7AM - 7PM (MT), Monday through Friday (hours of operation subject to change in the future). - You will be required to work at least one Weekend shift (Saturday or Sunday) every four weeks, during the hours of 8AM to 5PM (MT). - In exchange, you will receive a flexible day off to make up for working the weekend shift. Benefits - Competitive compensation: $50,000 base with monthly commission structure, average annual earnings for the first year are $90,000 with the ability to exceed the average due to uncapped commission potential. - Paid training and onboarding period of 16 weeks to set you up for success. You will be eligible to participate in the sales commission plan during your first full month of employment. - Equity options in the Company. - 401(k) retirement plan. - Generous paid time off including Flexible Time Off (FTO) for all employees and 100% paid parental leave for all parents. - Exceptional benefits including highly subsidized medical, dental, and vision plans, and fully company-paid mental health, disability, and basic life insurance. - Optional benefits to suit your individual circumstances such as HSAs (with Caribou HSA contributions), FSAs, supplemental life and health, legal, and pet insurance. - Up to $1,000 per year for eligible professional development expenses. - Employee referral program.

• Manage the COO's complex calendar, scheduling priorities, travel arrangements, and executive logistics • Serve as a primary point of contact for internal and external stakeholders on behalf of the COO • Prepare executive correspondence, presentations, reports, agendas, briefing materials, and meeting documentation • Manage confidential and sensitive information with the highest level of discretion and professionalism • Monitor and track strategic initiatives, operational priorities, and executive commitments to ensure timely execution • Coordinate cross-functional projects and special initiatives by managing stakeholders, timelines, deliverables, and status reporting • Facilitate communication and collaboration across university departments to support operational excellence and organizational goals • Coordinate executive, operational leadership, committee, and project meetings from planning through follow-up • Assist with budget administration activities, including processing invoices, purchase requests, expense reports, and reconciliations