Cizik School of Nursing at UTHealth Houston

• Lead the strategic direction, development, implementation, assessment, and continuous improvement of the General Education curriculum. • Ensure alignment with institutional learning outcomes, competency-based education principles, accreditation standards, workforce needs, and best practices in higher education. • Foster academic excellence by promoting rigorous, student-centered instruction and innovative teaching practices across all General Education courses. • Recruit, mentor, develop, and support a high-performing team of faculty and academic leaders committed to student success. • Champion evidence-based curriculum design, instructional innovation, and interdisciplinary collaboration across the University. • Lead initiatives that improve student persistence, retention, progression, and graduation through proactive academic support and data-informed interventions. • Oversee remediation strategies and student success initiatives that strengthen college readiness and help students overcome academic barriers. • Advance online, hybrid, asynchronous, and technology-enhanced learning while thoughtfully integrating emerging educational technologies and artificial intelligence. • Partner with Institutional Research, Academic Affairs, Student Affairs, Advising, Disability Services, and other university leaders to improve learning outcomes and the overall student experience. • Oversee assessment, accreditation readiness, regulatory compliance, and continuous quality improvement initiatives. • Serve as a key member of the Academic Leadership Team, contributing to institutional strategy, resource planning, and university-wide initiatives.

• Manage the COO's complex calendar, scheduling priorities, travel arrangements, and executive logistics • Serve as a primary point of contact for internal and external stakeholders on behalf of the COO • Prepare executive correspondence, presentations, reports, agendas, briefing materials, and meeting documentation • Manage confidential and sensitive information with the highest level of discretion and professionalism • Monitor and track strategic initiatives, operational priorities, and executive commitments to ensure timely execution • Coordinate cross-functional projects and special initiatives by managing stakeholders, timelines, deliverables, and status reporting • Facilitate communication and collaboration across university departments to support operational excellence and organizational goals • Coordinate executive, operational leadership, committee, and project meetings from planning through follow-up • Assist with budget administration activities, including processing invoices, purchase requests, expense reports, and reconciliations

• Build and Grow Employer Partnerships • Identify, prioritize, and develop relationships with healthcare employers across Utah, beginning with existing clinical partner organizations. • Conduct workforce needs assessments with healthcare executives, HR leaders, CNOs, and workforce development teams to understand staffing challenges, retention goals, and educational pathway opportunities. • Build and manage a segmented employer pipeline of 20+ target organizations using CRM tools and disciplined reporting practices. • Design, negotiate, and execute employer partnership agreements, including: Tuition discount partnerships, Employer-sponsored cohorts, Direct-bill arrangements, MSN leadership pathways. • Lead partnership activation efforts, including employee communications, HR portal coordination, and internal stakeholder alignment to ensure successful launch and engagement. • Drive Enrollment and Workforce Impact • Generate measurable enrollment growth through employer-sponsored student pipelines. • Partner closely with Admissions to create seamless referral and handoff processes for employer-sponsored applicants. • Track enrollment conversion metrics and partnership performance, providing regular reporting and insights to leadership. • Serve as a visible ambassador for Joyce University within Utah healthcare workforce networks, associations, and industry events. • Lead with Strategy and Operational Excellence • Deliver executive-level reporting on pipeline activity, signed agreements, enrollment outcomes, and revenue impact. • Collaborate cross-functionally to align employer commitments with institutional capabilities and student success outcomes. • Build scalable systems, processes, templates, and partnership playbooks that support long-term growth and operational excellence. • Contribute to expansion strategies and emerging workforce partnership opportunities across the healthcare landscape.

• Serve as the primary administrator for Nexus, including user access, configuration, environment management, and release/upgrade coordination. • Act as the primary point of contact with Anthology (Nexus vendor) for support cases, defect triage, sandbox testing, and release/upgrade coordination. • Propose and implement configuration changes in Nexus — for example, grade policies, course structures, status workflows, and communication settings — in partnership with academic and operations leaders. • Maintain documentation of system configurations, integrations, and standard operating procedures. • Develop, maintain, and enhance reports in Nexus and related platforms using SSRS, SQL, and sound report design principles. • Build and support custom reports for operational and compliance needs, such as cohort completion rates, audits, stipend checks, status history, and transcripts. • Validate and QA data flows between Nexus, CORE, Salesforce, Pathify, and the EDW to ensure accurate, trustworthy reporting. • Guide teams on correct use of SIS data fields and tables (e.g., ExpStartDate vs. StartDate, Effective Date, NSLDS reporting fields). • Own and improve API-based integrations between Nexus and CORE, including monitoring, troubleshooting, and process enhancements. • Test and support new and existing integrations, including Salesforce-to-Nexus enrollment and other downstream connections. • Ensure students have reliable access to Pathify by maintaining the Nexus-to-Pathify provisioning flow and troubleshooting access issues as they arise. • Administer Hyland OnBase for SIS-related document storage, ensuring records are captured, indexed, and accessible. • Train academic, operations, and student services teams on Nexus functionality, reporting, and ADA-compliant practices. • Act as a trusted guide for faculty and staff, helping them understand the data, systems, and opportunities available within the SIS. • Translate technical concepts for non-technical stakeholders and lead requirements gathering for new reports, configurations, and integrations. • Document and resolve issues affecting data alignment, revenue recognition, and compliance.

• Serve as a strategic partner and trusted leader, guiding compliance, accreditation, and continuous improvement efforts across nursing programs. • Monitor and interpret regulatory requirements at federal, state, and local levels. • Recommend and implement policy updates to ensure ongoing compliance. • Promote a culture of ethics, accountability, and professional standards. • Co-lead accreditation processes (CCNE, ACEN, state boards) alongside the Dean of Nursing. • Prepare self-studies, reports, and documentation for program reviews. • Develop action plans that strengthen outcomes and sustain accreditation. • Ensure curriculum remains current, evidence-based, and aligned with licensure standards. • Partner with faculty to align outcomes with national and state expectations. • Use student performance data to continuously enhance program delivery. • Guide compliance processes related to licensure, background checks, and clinical readiness. • Ensure faculty meet credentialing and licensure requirements. • Serve as a mentor and resource for navigating accreditation and compliance. • Collaborate with clinical partners to secure high-quality placements. • Ensure simulation and lab experiences meet regulatory and educational standards. • Oversee continuous quality improvement initiatives. • Track key metrics like retention, graduation, and NCLEX outcomes. • Translate data into actionable improvements that elevate student success.

• Guiding students through the financial aid process, from FAFSA completion to award packaging • Reviewing and analyzing financial aid applications to determine eligibility for federal, state, and institutional aid • Awarding and adjusting aid packages in compliance with all applicable regulations and policies • Counseling students and families through individual appointments, workshops, phone calls, email, and virtual tools • Managing verification files, resolving discrepancies, and submitting required corrections • Evaluating special and unusual circumstances with sound judgment and empathy • Collaborating across departments to support enrollment, retention, and student satisfaction • Presenting at orientations, information sessions, and student forums • Supporting exit counseling for students who withdraw or graduate • Contributing to team initiatives, continuous improvement efforts, and university events

• Drive Enrollment Growth & Conversion • Own inquiry-to-start conversion performance across all programs, modalities, and markets • Lead strategies that drive enrollment growth aligned to institutional goals (volume, mix, and quality) • Optimize yield through improved applicant engagement, faster decisioning, and enrollment readiness • Lead a High-Performance Admissions Organization • Oversee all admissions teams, including structure, staffing, and performance management • Establish clear KPIs and dashboards across the funnel, including speed-to-lead, contact rates, application rates, and yield • Implement operating rhythms and communication strategies focused on pipeline health and continuous optimization • Advance Data, CRM & AI-Enabled Enrollment • Own and optimize CRM (Salesforce) to support the full admissions lifecycle • Leverage predictive analytics and segmentation to improve targeting and conversion • Deploy AI-enabled tools and automation to enhance productivity and student engagement • Partner with Data and IT teams to build scalable, future-ready enrollment infrastructure • Align with Marketing & Institutional Strategy • Partner with Marketing to align lead generation with conversion performance and ROI • Provide actionable insights on lead quality, channel performance, and messaging effectiveness • Collaborate on campaign strategy, segmentation, and program/geographic priorities • Elevate the Pre-Enrollment Experience • Ensure a high-touch, student-centered admissions experience that builds trust and confidence • Reduce friction across the inquiry, application, and enrollment journey • Balance personalization with scalable, technology-enabled engagement • Support Market & Program Growth • Lead admissions readiness for expansion into new markets • Partner with academic leadership to align enrollment with program capacity • Provide market intelligence on demand, competitiveness, and positioning

• Join Us in Transforming Healthcare Education • Design and deliver end-to-end onboarding for Admissions Advisors, focusing on the first 30 days • Create structured, skill-based learning journeys that accelerate time-to-productivity and early success • Ensure training aligns with institutional messaging, enrollment goals, and student-centered practices • Lead engaging, high-energy trainings on consultative admissions skills including needs discovery, objection handling, follow-up, and closing • Build advisor proficiency in CRM systems, processes, and reporting tools • Reinforce a counseling-based approach that prioritizes trust, empathy, and student success • Provide ongoing coaching through call reviews, shadowing, and quality evaluations • Diagnose skill gaps and deliver clear, actionable feedback • Use data to drive results by assessing advisor readiness and monitoring trends in productivity, engagement, and conversion rates • Collaborate with admissions leadership to define success metrics and improve performance strategies • Ensure all training and advisor interactions meet compliance and ethical standards

• Serve as the university’s primary contact for accommodation requests from students, faculty, and staff. • Review, evaluate, and respond to accommodation requests in alignment with ADA and applicable regulations. • Coordinate documentation, implementation, and reporting of approved accommodations while maintaining confidentiality. • Communicate accessibility policies and processes clearly to members of the university community. • Work collaboratively with Academic Affairs, Student Affairs, and University Counsel to support equitable solutions. • Use strong listening and conflict-resolution skills to navigate sensitive situations with empathy and professionalism. • Coordinate documentation and reporting required for institutional and programmatic accreditation. • Support academic leaders with research, organization, and submission of accreditation materials. • Manage reporting requirements for state Boards of Nursing where Joyce University offers programs.