• Support the Legal and Compliance Team in a wide range of legal and regulatory tasks • Conduct in-depth research to interpret various laws, rules, and regulations • Assist internal teams and stakeholders in understanding specific legal provisions to effectively address business issues • Draft, review, and negotiate contracts while managing the entire lifecycle of corporate agreements and maintaining up-to-date legal documentation • Collaborate efficiently with external advisors, regulatory authorities, and local councils • Assist with regulatory compliance by compiling necessary document packages for new license applications and helping to maintain existing licenses • Draft internal policies, procedures, and guidelines to streamline legal workflows and improve operational efficiency • Conduct thorough Know Your Customer (KYC) and Due Diligence (DD) checks on potential business partners to mitigate corporate risk • Participate actively in regulatory audits • Provide flexible administrative and legal support on different tasks and ad-hoc projects as required

• Draft, review, and organize legal documents, contracts, disclosure statements, discovery materials, pre-trial documents, and other case-related documents using AI-assisted tools, established templates, and attorney instructions. • Review AI-generated legal documents for accuracy, completeness, formatting, and consistency before attorney review. • Assist with the preparation and organization of disclosure and discovery materials, including reviewing documents, organizing and labeling exhibits, preparing exhibit lists, and tracking outstanding discovery requests and responses. • Manage and monitor active legal cases to ensure deadlines, court requirements, and case milestones are met. • Track court deadlines, maintain attorney calendars, and follow up on pending tasks to keep cases moving efficiently. • Organize and maintain legal documents, evidence, case files, and client records. • Prepare and assist with Arizona court forms and support electronic court filing (e-filing) processes as required. • Coordinate with clients to request missing documents and provide general case status updates. • Serve as an initial point of contact for clients regarding routine case updates and administrative inquiries, escalating legal questions to the attorney when appropriate. • Support contract preparation and review. • Maintain accurate case notes and update case management systems. • Assist in managing multiple active cases while ensuring timely completion of tasks. • Perform administrative and operational support duties as needed to support a growing legal practice.

Role Description We need a specialist legal consultant to review our current architecture, assess our liability exposure, and produce actionable sign-offs and contract language — specifically for the US and EU markets. This is not a generalist legal research project. We have already done the research. We need an expert who can read our existing brief, fill the gaps, and produce legally defensible outputs. - Review our current Twilio account architecture (single direct account, shared number pool, no ISV/subaccount model) - Assess where regulatory and civil liability sits today - Recommend the contractual and architectural changes required to transfer liability from the platform to the end customer - Benchmark against market standard (Aircall, Zendesk Talk, Freshcaller model) - Voice-specific Acceptable Use Policy (AUP) - ToS amendment / clickwrap gate for Voice feature activation - Customer indemnification clause covering telecom-specific liability - Immediate suspension clause (carrier spam block, TCPA violation, abuse signals) - Recording consent allocation and logging requirements - B2B-only use restriction for outbound voice - Deepfake / AI voice cloning prohibition language - Wiretapping / two-party consent state indemnification language - India, Swiss FADP, and UK PECR regional carve-outs - FCC KYC / KYUP rulemaking implications (April–May 2026 FNPRMs) — originating provider classification - STIR/SHAKEN attestation obligations — does the platform need independent RMD registration or can it rely on Twilio's carrier status? - TCPA compliance posture — number reassignment (RND/45-day aging), high-volume account scrutiny, B2C restriction - Toll-Free Verification (TFV) liability allocation — platform vs end customer - CPNI obligations — do they attach given the platform's VoIP provisioning posture? - E911 / Registered Location requirements - Interconnected VoIP provider classification — yes or no, and what it triggers - 18 U.S.C. § 871 / Section 230 analysis — platform conduit defense - ECS / Number-Based ICS classification under the EECC — does provisioning real PSTN numbers trigger per-member-state registration? - EU AI Act readiness — emotion inference from voice (Article 5(1)(f) prohibition, Annex III high-risk classification, Article 50 transparency obligations); deadline August 2, 2026 - UK PECR / TPS / CTPS — AUP allocation and ICO exposure - GDPR / ePrivacy Directive — call metadata retention, lawful basis, data controller/processor allocation - Swiss FADP — sub-processor documentation, individual criminal liability shield for executives - ISO 42001 audit readiness — LLM vendor agreements prohibiting training on audio transcripts - HIPAA boundary — voice module restriction for BAA accounts vs downstream BAA chain with Twilio - Accessibility obligations (ADA / EU EAA) — RTT/TTY on provisioned VoIP numbers Qualifications - Expertise in telecommunications law - Experience with regulatory compliance in the US and EU markets - Familiarity with VoIP technologies and architectures - Strong analytical and problem-solving skills - Ability to produce clear and actionable legal documentation Requirements - Proven experience as a legal consultant in a tech or telecommunications environment - Strong understanding of relevant laws and regulations - Excellent communication skills, both written and verbal - Ability to work independently and manage multiple priorities Benefits - Flexible working hours - Remote work opportunity - Collaborative and supportive team environment

Role Description This job is a key team member of our expanded supported employment mission to provide a sense of purpose and community for adults with intellectual and developmental disabilities. This role is responsible for building a pipeline of business and clientele for employment services, performing as a job coach to new clients, and ensuring proper documentation and compliance. Essential Duties - New Business Development and Relationship Management (40%) - Identify, develop and maintain positive community and business relationships for the purpose of finding people gainful employment and advancement that provides a meaningful experience. - Identify and secure new clients to receive employment services through AbleLight. - Develop a pipeline of clients by forming strategic partnerships with School Districts to develop and implement pre-employment transition services. - Maintain positive and open lines of communication with employers/businesses to identify areas of success and opportunity. - Partner with employers to effectively remove employment barriers and resolve issues related to community integration and independence for people with disabilities. - Coordinate with School districts and Colleges to develop and promote pre-employment transition services, ultimately building a pipeline of clients. - Maintain cooperative working relationships with the vocational rehabilitation division and other funding and referral sources. - Perform as a Job Coach for Clients (40%) - Responsible for a caseload of varying clients, providing full-cycle support including career counseling, evaluation, skills training/assessment, and job readiness training. - Be a creative problem solver based on the needs of the individuals and the job duties. - Participate as an active member of any team in developing and implementing person-centered employment-related goals and objectives, including an employment plan (IPE). - Conduct regular site visits/support to ensure quality of work at job site as well as client success/satisfaction. - Responsible for timely and thorough program/case documentation. - Follow licensing regulations, agency policies, best practices, and protection of individual rights. - Observe, evaluate, and record job performance to make recommendations concerning goals and objectives. - Break tasks down to achievable components. - Advocate for people receiving supports among community co-workers and assist individuals in advocating for themselves; promote inclusion in community work sites. - Transport individuals to job site if defined by contract. - Ensure Compliance and Documentation (20%) - Assure monitoring and documentation of each client’s progress by developing and maintaining tracking and progress reports in a professional and timely manner. - Ensure timely placement of clients, meet retention goals, and ensure compliance with all employer contracts and billable hours requirements. - Responsible for ensuring compliance and proactively addressing any gaps. - Talent & Administration (35%) - Function as a front-line resource for Employment Specialist colleagues, persons supported, or parents & guardians. - Bring recommendations forward related to quality and process improvements for our employees and those we serve. - Welcome, onboard, and train new colleagues and raise additional training and development needs for staff. - Ensure standard operating procedures are consistently implemented, including audits of individual support plans, monitoring medical supplies and prescriptions, and monthly facility audits. - Order food and supplies and allocate receipts to house and program financials. - Reconcile and enter personal funds records. - Maintain a clean, safe, and healthy environment always in the residence. - Maintain a master calendar of appointments, facility activities, and meetings for residence. Qualifications - Bachelor’s Degree in related field or commensurate experience. - Two years of relevant experience with 6 months of IDD experience; previous leadership experience preferred (project management, team/task lead, supervisor, etc.). - Active Driver’s License required if role involves driving others or required by state regulations. Requirements - Ability and willingness to work a flexible schedule, as needed, including occasional evenings and weekends. Benefits - Pay: $20.00 - $24.00 Company Description Our Values – The “Way” We Work: - Mission First - We exist to serve the developmental disabilities community. - Excellence Always - We strive for excellence in all we do. - Team Together - We are ONE team, all together, for our mission.