Sourcefit

• Estimating incoming tenders, contract administration and negotiation • Submission of timely payment claims, invoices and collection of monies due • Entering subcontractors' quotations into our system and other data entry tasks • Aim to increase the margin on a project by 2% once the tender has been awarded • Complete value engineering with clients and subcontractors/suppliers • Negotiate contracts with subcontractors • Preparing and completing comprehensive project handover to the Project team once a tender has been awarded • Management of variations and ensuring final accounts are rendered on a timely basis • Fostering relationships with key industry stakeholders, contractors and internal staff • Proactively supporting your team with upskilling in estimating, tendering and quoting for contracts • Preparing material take-off based on plans and specifications and applying appropriate material and labour rates • Procurement and subcontractor agreements • Monitoring and maintaining profitability on all contracts • Progress payments to clients on time and provided to meet the contractual terms of agreement • Reviewing contractual documents and providing visibility of any abnormal terms or conditions prior to engaging in untenable conditions • Sourcing and forming new relationships with Subcontractors • Project Cash flow, negotiating terms that suit the business • Ensuring subcontractor payments are in line with client payments • Minimizing the business risk by managing the cash flow • Providing visibility to any risk items discovered within tender documentation • Preparing monthly reports on live projects, where they sit cost-wise, procurement risk, and variations to date.

• Prompt response to requests for information, both internally and externally • Timely and accurately enter charges from superbills and demographic reports. • Expert ability to add specific data such as modifiers and payer-specific information, including authorization criteria, CPT and ICD-9 and ICD-10 • Responsible for the processing and discrepancy reconciliation and closing of charge batches across all systems • Ability to successfully track and follow up on information requests to and from the practice. • Achieve goals set forth by the supervisor regarding error-free work, transactions, processes, and compliance requirements • Payment posting • Patient phone calls • Processing of claims • Handle patient phone calls professionally. • Other duties as assigned

• The role is responsible for delivering high-quality BIM models, drawings, and project documentation while ensuring compliance with client requirements, company standards, and quality procedures. • Coordinates with project teams and clients, supports project delivery within budget and schedule, performs quality checks, resolves project issues, and contributes to continuous improvement, knowledge sharing, and professional development. • Project Delivery responsibilities include ensuring assigned projects and work packages meet quality and programme expectations, working on BIM modelling, preparing production of drawings and schedules, accurately reporting discrepancies, and assisting project team members. • Client Communication includes ensuring clear and concise communication from clients, attending project meetings as requested, and being proactive in personal development. • Teamwork responsibilities include following company policies, working as a team player, and supporting colleagues effectively.

Role Description The Customer Service Representative will provide frontline support to customers of a growing bakery and food manufacturing business. This role will handle customer enquiries, process orders, manage email inboxes and customer records, assist with complaint resolution, and coordinate closely with internal teams to ensure customer orders and concerns are handled accurately and efficiently. The ideal candidate will have strong customer service experience, excellent communication skills, a professional phone manner, high attention to detail, and the ability to work in a fast-paced environment where accuracy is critical. This role requires someone proactive, organized, and comfortable managing multiple communication channels while supporting both customers and internal stakeholders. Job Details: - Work-from-home - Monday, Tuesday, Wednesday, Friday & Saturday, 8:00 am-5:00 pm Sydney Time Responsibilities - Customer Interaction - Efficiently handle incoming customer calls, emails, social media messages, and website enquiries. - Respond promptly and professionally to customer enquiries across multiple communication channels. - Manage and monitor multiple email inboxes throughout the day. - Act as a liaison between the business and its customers, ensuring orders, complaints, and general queries are addressed appropriately. - Maintain a professional and helpful phone manner when speaking with customers. - Build and maintain positive customer relationships through timely, accurate, and courteous support. - Order Processing and Management - Process incoming customer orders accurately and efficiently. - Coordinate customer ordering systems, including front-end and back-end order management. - Ensure order details are entered correctly and updated in the relevant systems. - Update customer records and maintain accurate customer information. - Assist in coordinating delivery runs and related order fulfillment details, where applicable. - Work with internal teams to support timely and accurate order processing, especially for next-day delivery requirements. - Troubleshooting and Support - Troubleshoot customer issues and resolve concerns where possible. - Handle customer complaints professionally, including delivery concerns, order issues, and product quality-related matters. - Escalate complex or sensitive issues to the appropriate internal contact or manager when required. - Log customer calls, enquiries, and issues accurately. - Maintain and update the CRM system diligently. - Use sound judgment and initiative to resolve issues before escalating, while knowing when to seek support. - Internal Coordination - Communicate effectively with internal departments, including production, packing, logistics, and management. - Coordinate with internal teams to resolve customer concerns and ensure accurate information is provided. - Provide timely updates to relevant stakeholders regarding customer issues, order changes, and delivery-related matters. - Support smooth communication between customers and internal operations. - Health and Safety Compliance - Maintain a clean, safe, and organized workspace. - Follow workplace health and safety policies and procedures. - Ensure work practices are aligned with company standards and compliance requirements. - Reporting and Meetings - Record and report customer issues, operational concerns, or recurring problems to Management. - Provide updates on customer service matters as required. - Participate in team meetings, training sessions, and other meetings as needed. - Attend occasional meetings as required by Management. - Miscellaneous Tasks - Perform general clerical and administrative tasks as directed by Management. - Support customer service process improvements where applicable. - Assist with other related duties required to support customer service and business operations. Qualifications - Previous experience in a customer service, customer support, call center, order processing, or administrative support role. - Strong verbal and written communication skills. - Excellent phone manner with the ability to communicate professionally with customers. - Experience handling customer enquiries, complaints, and escalated concerns. - High attention to detail and strong data entry accuracy. - Ability to process orders and customer information with speed and precision. - Strong organizational and multitasking skills, with the ability to manage multiple inboxes and communication channels. - Comfortable working in a fast-paced environment with short turnaround times. - Ability to troubleshoot issues, think independently, and make sound decisions when appropriate. - Proactive, reliable, and able to work with minimal supervision in a remote work setup. - Comfortable coordinating with internal teams such as production, packing, logistics, and management. - Proficient in Microsoft Office and comfortable learning customer service, order management, and CRM systems. - Must be amenable to working an Australian business-hours schedule, including Saturdays as required. - Flexibility to support additional shift coverage when needed is highly preferred.

Role Description The Accounts Officer is responsible for the accurate and timely processing of supplier invoices and payments, managing debtor accounts, supporting financial reporting and cash flow management, and maintaining strong controls over accounts and related administrative processes. Responsibilities - Accounts Payable - Maintain the AP system, ensuring accurate entry of supplier invoices, allocation to appropriate accounts, and arrangement of approvals. - Prepare EFT bank files for upload to the online banking system and ensure timely payment to suppliers. - Review creditor statements and prepare reconciliations as required. - Resolve invoice discrepancies and respond to supplier queries promptly. - Raise purchase orders (POs) as needed, update the PO register, and match supplier invoices to POs. - Assist with maintaining supplier information in line with Business Assurance System requirements. - Manage approval and payment process for employee expenses in line with payroll cycles. - Ensure invoices are approved in a timely manner and prepare weekly AP payment runs for submission to the Managing Director. - File and organise AP documentation to maintain an orderly and confidential work area. - Accounts Receivable - Issue / Email invoices to clients when invoice process is completed and approved by cost controller, including any required supporting documentation, in a timely manner. - Upload invoices to customer portals where applicable (e.g., Ariba). - Monitor and report on debtor balances, ensuring debtor days remain within company expectations. - Provide updates to the Finance Manager on anticipated payments or delays to assist with cash flow forecasting. - Accounts Admin - Conduct bank reconciliations for all bank accounts and credit cards, including matching client receipts to invoices. - Support the Finance Manager and wider finance team with ad hoc administrative or financial tasks as required. Qualifications - 2 years + experience as an accounts officer - Demonstrated knowledge of Accounts Receivable and Accounts Payable - Demonstrated knowledge of general bookkeeping and accounting procedures - Experience with MYOB, Employment Hero, and Deltek is an advantage but not required - Proficiency in MS Office and MS Excel - Excellent communication, interpersonal, and organizational skills - Strong attention to detail and accuracy in all tasks - Responsibility and accountability, with the ability to work effectively with minimal supervision - Proven ability to meet tight deadlines and manage time efficiently - Strong problem-solving and time management skills - Resilient and adaptable in the face of challenges

• Fax Management: Sort all incoming faxes by following a step-by-step process to route each fax to its correct destination. • Internal Referrals: Review and submit all internal referral requests, following the established process. • Plans of Care: Resend expired Plans of Care according to the defined process. • Medical Records Liaison: Serve as the point of contact for patient Medical Records requests, coordinating between our team and our third-party requester company.

• Verify patient insurance eligibility, benefits, and coverage prior to treatment or service. • Secure prior authorizations from insurance companies for scheduled medical services and treatments. • Complete and submit authorization requests accurately and within required turnaround times. • Communicate with insurance providers via phone and payer portals to obtain authorization approvals and verify coverage details. • Coordinate with internal clinical and administrative teams regarding authorization status and any additional documentation requirements. • Maintain accurate and up-to-date records of insurance verifications, authorizations, approvals, denials, and follow-up activities. • Monitor pending authorization requests and proactively follow up to prevent delays in patient care. • Review payer requirements and ensure all submitted documentation meets insurance guidelines. • Escalate authorization issues or delays to the appropriate internal stakeholders when necessary. • Ensure compliance with patient confidentiality requirements and applicable healthcare regulations. • Perform other related duties as assigned.

• Draft, review, and organize legal documents, contracts, disclosure statements, discovery materials, pre-trial documents, and other case-related documents using AI-assisted tools, established templates, and attorney instructions. • Review AI-generated legal documents for accuracy, completeness, formatting, and consistency before attorney review. • Assist with the preparation and organization of disclosure and discovery materials, including reviewing documents, organizing and labeling exhibits, preparing exhibit lists, and tracking outstanding discovery requests and responses. • Manage and monitor active legal cases to ensure deadlines, court requirements, and case milestones are met. • Track court deadlines, maintain attorney calendars, and follow up on pending tasks to keep cases moving efficiently. • Organize and maintain legal documents, evidence, case files, and client records. • Prepare and assist with Arizona court forms and support electronic court filing (e-filing) processes as required. • Coordinate with clients to request missing documents and provide general case status updates. • Serve as an initial point of contact for clients regarding routine case updates and administrative inquiries, escalating legal questions to the attorney when appropriate. • Support contract preparation and review. • Maintain accurate case notes and update case management systems. • Assist in managing multiple active cases while ensuring timely completion of tasks. • Perform administrative and operational support duties as needed to support a growing legal practice.

Role Description The Billing Officer is responsible for onboarding new customers, maintaining service data, and processing billing through systems like Emersion, Autotask, and Xero. The role also involves managing customer billing queries and ensuring vendor charges are accurate through regular reconciliation via our vendor reconciliation platform. Attention to detail, strong system handling, and a proactive mindset are essential to ensure we deliver a smooth and accurate billing experience for both our customers and internal teams. Qualifications - Prior experience in billing, or a similar role - Strong attention to detail and high level of accuracy - Good understanding of billing systems and processes - Familiarity with tools like Xero, Emersion, Autotask, and vendor reconciliation platforms is a plus - Proficient in Excel - Proactive mindset with the ability to spot issues and suggest improvements - Strong communication skills both written and verbal - Willingness to learn - Ability to collaborate in a team environment - Ability to manage time effectively and meet regular deadlines Requirements - Work setup: Work-from-home - Work Schedule: Monday – Friday, 6:00 AM to 3:00 PM (Manila Time) - Holidays: AU Holidays Company Description

• Respond to customers' inquiries via chat and email promptly and professionally • Verify customer account information accurately and efficiently • Assist customers with their orders, refunds, and exchanges, ensuring complete customer satisfaction • Provide comprehensive and accurate product information to customers • Ensure that customer inquiries and issues are resolved in a timely and effective manner • Continuously improve customer satisfaction by actively seeking feedback and implementing changes based on customer feedback • Maintain a high level of customer service knowledge and be able to assist with a wide range of customer inquiries and issues