Role Description When you join Arista’s VeloCloud Systems Engineering team, you become part of the group that pioneered cloud-delivered SD-WAN. Reporting to the Systems Engineering Manager, you will be assigned a named book of MSP/SP accounts and serve as the primary technical relationship owner across those partners. You will engage directly across the full breadth of each MSP/SP organization—spanning product management, sales, marketing, operations, service assurance, and NOC teams. Your role is to help partners design, launch, grow, and operationalize SD-WAN and SD-Branch managed services built on Arista’s portfolio. Through close collaboration with Arista Product Management, Engineering, TAC, and Professional Services, you will serve as a trusted advisor as partners build next-generation networking services that drive measurable business growth for both their customers and Arista. What You’ll Do - Account Ownership: - Serve as the dedicated technical SE for an assigned set of MSP/SP accounts, building deep and lasting relationships across technical, operational, and executive stakeholders within each partner organization. - Trusted Advisor – Service Design: - Help MSP/SP partners create, package, and take to market differentiated SD-WAN and SD-Branch managed services built on VeloCloud and the broader Arista portfolio. - Cross-Functional Enablement: - Develop and deliver tailored enablement programs across all MSP/SP teams—GTM (sales and marketing), operations, NOC/support, and product management—equipping each with the knowledge to position, sell, deliver, and support Arista-powered services. - Operational Integration: - Ensure seamless integration of VeloCloud SD-Branch into MSP/SP operational frameworks, including OSS/BSS systems, service assurance platforms, and delivery workflows. This includes guiding use of VeloCloud REST APIs, log/metric export, and multi-tenant orchestration capabilities. - Co-Selling: - Partner alongside MSP/SP sales teams in customer-facing opportunities—delivering technical presentations, solution demonstrations, and workshops to MSP customers and prospects to accelerate deal velocity and expand revenue. - Solution Architecture & PoC: - Lead solution design, RFx technical responses, and Proof of Concepts (PoCs), ensuring proposed architectures align with partner technical requirements and their downstream customers’ business objectives. - Portfolio Expansion: - Collaborate with MSP/SP partners to co-develop managed services that leverage the broader Arista portfolio—including campus switching, wireless, and security—creating additional revenue streams beyond SD-WAN. - Product Feedback Loop: - Serve as the voice of the MSP/SP channel into Arista Product Management and Engineering, providing structured feedback on features and enhancements required for managed service and multi-tenant use cases. - Industry Presence: - Represent Arista at industry events, MSP-focused forums, partner-led customer events, and conferences. Qualifications - BS/CS/CE degree or equivalent technical experience - 5+ years of experience in WAN, networking, or cloud services, with at least part of that time focused on Service Provider or Managed Service Provider environments. - Understanding of routing protocols (BGP, OSPF), WAN technologies, and SD-WAN. - Experience supporting pre-sales activities, including technical presentations, solution design, and PoCs. - Ability to establish long-lasting relationships and credibility with diverse stakeholders across MSP/SP organizations (from technical operations to product management and sales). - Excellent communication, listening, and presentation skills. - Prior experience working with or supporting MSP/SP organizations, with an understanding of their structure and operational processes is a plus. - Knowledge of Linux, hypervisors, cloud computing, and operational tools for logs, metrics, events, and alerting. - Familiarity with automation frameworks and scripting (REST APIs, Python, Ansible) is a plus. - Understanding of Service Provider routing environments, including MPLS VPN and Segment Routing (SR). - Experience co-developing or enabling managed service offerings is a strong plus. - Network Industry Certification is a plus. Benefits - Arista offers different pay ranges based on work location to provide consistent and competitive pay appropriate to the market. - The actual base pay offered will be based on a wide range of factors, including skills, qualifications, relevant experience, and work location. - The pay range provided reflects base pay only; in addition, certain roles may also be eligible for discretionary Arista bonuses and equity. - Employees in Sales roles are eligible to participate in Arista’s Sales Incentive Plan, which pays commissions calculated as a percentage of eligible sales. - US-based employees are also entitled to benefits including medical, dental, vision, wellbeing, tax savings and income protection.

Role Description We are seeking a Systems Engineering Helpdesk Analyst to support IT operations for our client. This role will serve as a key resource for end-user support, hardware lifecycle management, and Microsoft 365 administration, ensuring staff have reliable access to the tools and systems needed to deliver patient care and business operations. The Systems Engineering Helpdesk Analyst will provide frontline IT support across Clients hardware and software environments. This individual will: - Manage new employee onboarding from a technology perspective. - Maintain Microsoft 365 services including Intune and Entra ID. - Serve as the primary point of contact for Tier 1 support during core business hours. The ideal candidate is customer-focused, technically proficient, and capable of working independently in a fast-paced healthcare IT environment. Key Responsibilities - Execute all aspects of new employee hardware sourcing, configuration, and deployment including Windows OS resets and Intune Autopilot hardware ID extraction. - Perform hardware needs analysis, purchasing, OEM warranty management, and processing of returned devices for reuse or final disposition. - Manage Microsoft 365 tenant user configuration including Intune MDM enrollment, Entra ID joiners/movers/leavers processes, user licensing, and security groups. - Support device compliance policies, configuration profiles, Windows Update for Business patch policies, and BitLocker key management and recovery. - Provide Tier 1 live support to frontline staff via Microsoft Teams chat and real-time meetings on an 8am–5pm Eastern schedule. - Orient new staff to IT systems and tools, ensuring a smooth onboarding experience. - Manage and resolve cases within the organization's ticketing system. - Recommend and implement process improvements for user onboarding and ongoing maintenance including creation of user configuration templates. - Maintain strict confidentiality of patient and company information in accordance with HIPAA requirements. - Report system changes or issues that may impact the organization to appropriate leadership. Qualifications - 3+ years of relevant IT experience or equivalent combination of education and certifications. - Proven experience managing Microsoft 365 environments including Intune MDM and Entra ID. - Strong understanding of HIPAA fundamentals. - Basic understanding of DNS, DHCP, TCP/IP concepts, and SFTP. - Experience with basic VPN client and VDI troubleshooting. - Strong verbal and written communication skills. - Customer-focused with a helpful, responsive approach to end-user support. - Strong troubleshooting and critical thinking skills. - Ability to manage tasks, prioritize work, and operate with minimal supervision. Preferred Qualifications - Experience supporting EHR systems such as Epic or Meditech. - Experience supporting VOIP platforms such as RingCentral. - Data analytics skills with MS Excel and basic SQL. - Experience supporting Duo MFA. - Experience with managed security platforms such as Sophos or Huntress. - Experience supporting users in an Omnissa Horizon-based VDI environment. - Basic MS 365 tenant management via PowerShell. Ideal Candidate Profile - Technically well-rounded helpdesk professional comfortable owning hardware and software support end-to-end. - Self-starter who thrives in a low-supervision environment and takes full ownership of assigned tasks. - Strong communicator who can translate technical concepts for non-technical end users. - Detail-oriented and organized, with a customer-first mindset. - Adaptable and eager to grow in a dynamic healthcare IT environment. - Brings reliability, professionalism, and accountability to every interaction. Benefits - Competitive benefits including Health, Dental, Vision, 401k. - A great culture/working environment.

Role Description This is a fixed term 12-month contract and will involve some UK wide travel. The role is home based, with work carried out remotely from across the UK. Salary: £36,000 - £44,000 depending on qualifications and experience. Candidates with developing experience or working towards qualifications will typically be appointed towards the lower end of the scale, with fully qualified and experienced professionals considered at the upper end. Do you have a background in education, care, or a similar, people-focussed sector? Are you ready to step away from site inspections and checklists into policy writing, digital transformation, and shaping corporate strategy? This is your opportunity to be pivotal in designing, digitalising, and integrating our ISO45001 management framework across our sector leading educational and residential homes settings. You will play a critical part in the evolution of our health and safety culture and moving from our current paper format into centralised, digital platforms. You will: - Design health and safety policies that are fit for our unique care and learning environments - Standardise and integrate health and safety as part of our day to day working practices - Lead digital transformation of health and safety processes - Drive culture change through empowering our staff Here at the Witherslack Group, we strive to change young, vulnerable lives every day - and as the Health and Safety Management Systems Lead, you’ll have the chance to help us do just that. In this role, you’ll play a vital part in creating safe, healthy, and supportive environments and help us maintain the very highest standards of health and safety. Your expertise will help protect our people and enable brighter futures. You’ll work as part of our Group Health and Safety Team and will lead on reviewing and updating our health and safety policies, procedures, risk assessments and guidance documentation, ensuring they are clear, practical, and fit for purpose. You will be integral to ensuring processes align with our software systems to streamline user input and enable effective reporting. You’ll also research and develop new procedures where risks or gaps are identified, working collaboratively with teams across the Group to improve standards and drive continuous improvement. You will be involved with designing and delivering engaging health and safety training and resources to support colleagues’ awareness, knowledge, and confidence around safety, health, and environmental risks. You’ll also coordinate meetings across our schools and homes to assess the effectiveness of current arrangements and gather valuable feedback from stakeholders. Qualifications - A NEBOSH General Certificate in Occupational Safety and Health degree (or equivalent qualification) - Strong knowledge of health and safety legislation and risk management processes - A keen attention to detail - Excellent communication and presentation skills - The ability to build positive relationships with colleagues at all levels - Strong organisation, prioritisation and problem-solving skills - Good IT skills, including Microsoft Office - A full UK driving licence and willingness to travel - Experience of ISO 45001, working within education or care settings, or additional qualifications such as fire safety or environmental management would be advantageous. Requirements - Experience working in a health and safety role - Passion for creating safe and supportive working environments - Confidence in writing policies, procedures, and risk assessments - Experience developing or delivering health and safety training - Knowledge of health and safety data systems would be beneficial Benefits - £36,000 - £44,000 depending on qualifications and experience - Can be based anywhere in the UK - Home-based, but will involve some UK wide travel - Ongoing training and continued professional development - 35 days holiday (including bank holidays) - Flexible benefits package: meaning you can increase/decrease your holiday allowance, pension and life insurance - Wellbeing: a host of wellbeing tools and advice including employee assistance - Medical cover so you can claim back the cost of things like an opticians or dentist appointment and a host of high-street discounts - A recommend a friend scheme that offers a £1,000 bonus every time

Role Description Buscamos incorporar un/a Consultor/a Junior de Ingeniería de Sistemas y Gestión de Configuración para participar en proyectos internacionales de alta complejidad tecnológica. - Participación en actividades de Systems Engineering dentro del ciclo de vida de sistemas complejos. - Gestión y control de configuraciones técnicas de sistemas, equipos y documentación de proyecto. - Elaboración y seguimiento de líneas base de configuración. - Gestión de requisitos mediante herramientas especializadas. - Apoyo en actividades de verificación y validación de requisitos. - Mantenimiento y actualización de bases de datos DOORS u otras herramientas de gestión de requisitos. - Elaboración de documentación técnica y reportes de seguimiento en inglés. - Coordinación con equipos multidisciplinares e internacionales. - Soporte en auditorías técnicas, revisiones de diseño y actividades de aseguramiento de la calidad. Qualifications - Ingeniería y/o Máster Universitario en Ingeniería, Ciencias o Tecnologías de la Información. - Nivel mínimo de inglés B2, de acuerdo con el Marco Común Europeo de Referencia para las Lenguas (MCER) o equivalente. - Capacidad para redactar documentación técnica en inglés. - Mínimo 4 años de experiencia profesional tras la finalización de los estudios universitarios. - Al menos 3 años de experiencia en Systems Engineering. - Al menos 3 años de experiencia en Configuration Management. - Al menos 2 años de experiencia en Requirements Management & Verification. - Al menos 2 años de experiencia utilizando IBM DOORS o herramientas equivalentes de gestión y verificación de requisitos. Requirements - Deseable experiencia en proyectos relacionados con organizaciones internacionales y en proyectos de energía. - Conocimiento de estándares de ingeniería de sistemas (INCOSE, ECSS, ISO/IEC/IEEE 15288). - Experiencia en entornos de alta regulación (energía, defensa, espacio, ferroviario o aeronáutico). - Conocimientos de herramientas ALM/PLM y gestión documental. Benefits - Incorporación en Multinacional en constante crecimiento, cuyo principal valor son las personas que trabajan en ella. - 24 días de vacaciones, a los que se añaden el 24 y 31 de diciembre. - Atractiva remuneración, Plan de Compensación Flexible, Beneficios Sociales, etc. - Formación técnica, en idiomas y habilidades. - Estabilidad y desarrollo profesional. - Salario en función de la experiencia y conocimientos aportados por el candidato/a.