• Own a portfolio of accounts and renewals in an assigned territory • Serve as a customer adoption advisor, driving a return on customers' investment in Docusign • Develop and drive effective customer success and value strategies • Identify growth opportunities and negotiate favorable renewal terms • Provide insights to the business and customers that improve future outcomes • Conduct regular business reviews with customers to ensure that they are adopted and deriving value from the product • Collaborate with internal resources to develop growth and risk mitigation strategies for key accounts • Improve account growth by identifying incremental growth opportunities within the accounts • Evaluate your portfolio and effectively analyze usage, health, data, and behavioral patterns

• Ensure partner SC and architect teams have early visibility into Workday's product roadmap and AI capabilities • Develop and deliver readiness programs including architect-tier sessions and persona-based playbooks • Ensure the partner’s demo environment bridges seamlessly from Workday-delivered product to GSI-delivered solutions • Equip partner teams with sharp, current competitive positioning • Serve as a first line of defense for the partner by fielding competitive objections and technical issues

Role Description The Campus Chapter Intern (CCI) is a student intern who represents NMDP on their college campus. Interns must be currently enrolled undergraduate students at the University of South Carolina. Their primary objective is to create or maintain a registered student organization (chapter) on their campus, develop and grow the membership of that chapter, and mobilize that chapter to engage students to educate, recruit, and fundraise in support of the NMDP mission. The CCI will work closely with the regional territory team to plan campus wide events, deliver captive audience presentations, establish consistent tabling opportunities and collaborate with student organizations to recruit quality individuals to the NMDP registry. The CCI is responsible for managing partnerships focused on assigned audience(s) and/or program(s). The CCI’s target recruitment audience is 18-24 years olds with focus on partnerships and organizations with high African American, Hispanic/Latino and/or Asian American Native Hawaiian Pacific Islander student membership. Accountabilities - Participate in program communications, complete required check-ins, and attend a weekly call with the Supervisor, Account Manager, and Member Recruitment Coordinator - Lead chapter operations by advising chapter leadership toward goals and serving as acting chapter president as needed - Recruit, retain, and engage a balanced, representative chapter membership and mobilize members to support education, recruitment, and fundraising - Deliver a weekly captive audience presentation to educate and recruit prospective registry members - Establish and staff consistent tabling opportunities to maintain on-campus visibility (minimum four hours per month in highly frequented locations) - Build and maintain relationships with faculty, administrators, staff, and partners and complete timely follow-up to enable campus awareness and education efforts - Collaborate with student organizations and event organizers to expand outreach and recruit and educate prospective registry members - Promote recruitment and education efforts via social media and other available distribution channels - Plan and execute one campus-wide Member Education and Registration event per semester, including logistics, volunteers, materials, and follow-up - Coordinate activities and priorities with the territory team and communicate progress, barriers, and upcoming opportunities - Maintain student status throughout the internship term and model belonging and inclusion in interactions and chapter practices Qualifications - Knowledge of NMDP mission and key lifesaving messages used to educate others about NMDP and the Registry - Knowledge of NMDP member registration process, including steps, requirements, and standards - Knowledge of computer systems and tools, including Microsoft Outlook, Word, Excel, PowerPoint, and internet search applications Requirements - Currently enrolled in a bachelor’s degree program at a targeted college or university - Completed at least 30-hours of coursework - Minimum GPA 2.8 - Meet or exceed the college/university’s Standard Academic Progress requirements Time Commitment - The selected individual commits to serve in this role for a full academic year and a summer, with the targeted term beginning in June 2026 and ending in May 2027. - On average, 10 hours/week time commitment - Active attendance in a weekly 1:1 call with supervisor - Active attendance in a weekly CCI team call - Live attendance or a review of the recording of Monthly National Chapter Program calls - Active attendance in onboarding training (Virtual- Summer 2026 dates TBD) - Active attendance at Chapter Program Meeting (Minneapolis, MN – July 20-22) - All travel, food, lodging covered by NMDP (Contingent upon travel restrictions and budget) Pay Rate - $18.50/hour Preferred Qualifications - Preference given to students who are currently NMDP Chapter members, NMDP Ambassadors and/or NMDP volunteers - Previous leadership roles, professional or volunteer - Experience in planning and facilitating meetings, including agenda preparation - Experience in goal setting and timeline planning - An enthusiasm for personal and professional development How This Role Will Benefit You As a Campus Chapter Intern, you will gain a wealth of leadership experience. You will have the opportunity to provide direct leadership and insight to the work of NMDP on a national scale and work directly with staff from across the NMDP organization to support the achievement of organizational goals. You will gain knowledge, practice, and a transferable skillset that will assure a positive and gratifying internship experience. NMDP staff are committed to ensuring CCI have a positive experience that provides value to both the organization and the individual.

• Implement the multi-year SI engagement strategy across assigned partners, segments, and vertical focus areas. • Build, track, and maintain a 12–24 month joint opportunity pipeline to meet regional revenue targets. • Own quarterly KPIs, including partner-led pipeline generation, deal velocity, win rates, and partner certifications. • Build and nurture mid-to-senior level relationships with SI Practice Leads, Solutions Architects, and Account Directors. • Run the established governance model, including deal execution, monthly operational reviews, and tracking action items. • Maintain accurate capability maps for assigned SIs, tracking their active certifications, regional footprints, and co-delivery skills. • Tailor core solution playbooks and joint value propositions to fit specific partner verticals and customer use cases. • Lead the execution of joint GTM initiatives, including co-branded lead generation, PoCs, and reference deployments. • Deliver enablement programs to ensure partner sales and technical teams can independently position and deploy our portfolio.