• Accountable for the governance operating cycle and its timelines. • Included are scope of works, change requests, renewal schedules, project change control, and contingency planning. • Executes the cadence and operating mechanisms that teams work to, consistently applying across the account. • Plays a critical role in embedding a culture of continuous improvement, risk mitigation, and supporting with frameworks and process for operational excellence across all sites. • Lead execution of new site program implementations, managing multiple workstreams, including governance reporting and managing all aspects of delivering projects on time, on budget and accounting for resource management. • Assist in preparation and supporting the broader team with monthly or quarterly Meetings with the customer and global OneSource team, ensuring that schedule, scope, change management, financials and KPIs are all reviewed. • Responsible to manage action items resulting from business reviews and operational forums. • Escalate performance issues and program help needed requests to OneSource senior leadership or the customer, as appropriate. • Establish and lead regularly scheduled program management meetings with internal back office functions at PerkinElmer to manage the program. • Create and maintain a culture for the program that is built on honesty, hard work, commitment to the customer, and growing the business by executing the business. • Identify and coordinate activities for process improvements and renewal of current business. • Ensure consistency, where applicable, of company processes and best practices across all global sites. • Develop or tailor processes that correlate with the customer’s requirements for all aspects of the OS program, including invoicing, change control, opportunities to expand program scope, delivery of entitlements, managing service providers, and leveraging links into the customer’s internal communication processes.

• Reporting to the International Services & Solution Delivery team, the DACH Customer Project Manager (CPM) will serve as a key team member. • The CPM will be responsible for a portfolio of clients, being their central point of contact on the services team and maintaining strong relationship with them. • Manage implementation projects in Europe, mostly in DACH. • Maintain high levels of customer satisfaction and manage expectations with clear and frequent communication. • Act as a central point of contact for selected European partners and coordinates all services activities (implementation, logistics, support, training). • Support installed base via periodic support calls and escalation of issues to support teams and management. • Act as main point of contact for the S&SD for Philips Remote Security (PRS).

• Manages the development and/or implementation of Motorola Solutions products or services. • Coordinates departmental or cross-functional teams, focused on delivering new or upgraded existing products or services. • Manages projects from inception to completion (or transition), including tracking and evaluation of project performance. • Ensures that projects are completed on time, within budget, and within accepted quality metrics. • Participates in project review and status meetings, and communicates project status. • Utilizes project management methodologies to ensure maximum project effectiveness. • Motivates project team to ensure optimal performance. • May assist in the development of business plans, strategies, and approaches to take advantage of business opportunities.

• Coordinate projects: partner with the Project Manager and current Project Coordinator to keep cross-functional projects on track, from requirements through delivery. • Facilitate & communicate: lead working sessions and meetings, follow up on action items, and clearly communicate progress to stakeholders across teams. • Implement tools: help implement, configure, and maintain the internal tools and workflows that support our operations. • Build & automate: where possible, build and improve automations using tools such as Google Apps Script, no-code/low-code platforms, and AI-powered apps to reduce manual work. • Integrate systems: connect the various tools and systems used across operations and other teams so data and processes flow smoothly. • Document: create and maintain documentation for the processes and tools you work with so they are reliable and easy to hand off. • Maintain & improve: monitor existing tools and automations, troubleshoot issues, and continuously improve reliability.