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Customer Project Manager – DACH
Location
Germany
Posted
3 days ago
Salary
0
Seniority
Senior
Job Description
Customer Project Manager – DACH
Philips
• Reporting to the International Services & Solution Delivery team, the DACH Customer Project Manager (CPM) will serve as a key team member. • The CPM will be responsible for a portfolio of clients, being their central point of contact on the services team and maintaining strong relationship with them. • Manage implementation projects in Europe, mostly in DACH. • Maintain high levels of customer satisfaction and manage expectations with clear and frequent communication. • Act as a central point of contact for selected European partners and coordinates all services activities (implementation, logistics, support, training). • Support installed base via periodic support calls and escalation of issues to support teams and management. • Act as main point of contact for the S&SD for Philips Remote Security (PRS).
Job Requirements
- Fluency is required in English and German.
- 5-10 years of experience managing application or integration projects and/or implementations.
- Healthcare and analysis experience required working with Clinical Information Systems.
- Proven track record in building strong customer relationships.
- Customer and business oriented.
- Strong presentation skills and able to communicate professionally to an audience and in written responses.
- Confident and mature interpersonal skills and proactive relationship building abilities.
- Strong autonomy and organizational skills with significant attention to detail.
- The job requires business travel of 25%.
Benefits
- Annual leave: 30 days
- Mobility and devices: subsidized Germany ticket, leasing opportunities for private use (bicycles, cars, smartphones,…)
- Philips University & Philips in Balance: Wide range of professional training courses and for personal development & Healthcare
- Philips Pension Fund: Employer-funded pension plan
- “Partnerzeit” – two paid weeks off after your partner has given birth
- Philips MyShop: Discount on Philips products
- Culture: Informal culture, a paid day for voluntary work, various team/cultural activities (on sustainability, diversity, ...), etc.
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