• Maintain accurate product listings, specs, and pricing • Upload new SKUs and ensure proper categorization • Manage inventory counts and stock status • Ensure all product pages meet Shopify’s structural requirements • Keep collections, tags, and navigation organized • Update product images and technical details • Support ongoing improvements to the storefront

• Develop custom Shopify themes and functionalities from scratch, ensuring responsive design, cross-browser compatibility, and optimal site performance. • Implement third-party Shopify apps and integrations to enhance store functionality. • Write clean, maintainable, and efficient code, adhering to best practices. • Collaborate with design and marketing teams to translate UI/UX designs into engaging and responsive websites. • Maintain, debug, and improve existing Shopify sites, identifying areas for optimization. • Manage backend tasks such as product catalog updates, customer data integrations, payment gateway setups, and other custom integrations. • Optimize sites for speed, scalability, SEO, and conversions. • Conduct comprehensive QA and testing processes before deployment. • Stay updated on emerging Shopify trends, tools, and technologies, and proactively suggest improvements.

• You independently drive conversion optimization. • You take full ownership of the ongoing business, maintenance and development of the Shopify store: products, collections, category logic, content and releases. • Confidently and based on hands-on experience, you create bundles, upsells and cross-sells, as well as subscription offerings. • Using Shopify Analytics, GA4, Klar or Microsoft Clarity, you build a data-driven basis for decisions and derive concrete measures. • You independently and scalably ensure the quality of releases, product data and shop functionality. • You plan and execute promotions, launches and campaigns — in close coordination with Marketing, CRM, Product and Tech.

• Manage end-to-end customer interactions (phone, email, chat) related to online orders • Handle delivery tracking, returns, refunds, payment queries, and shipping investigations • Review and process order-related data and business requests • Collaborate with couriers, financial institutions, and internal teams • Ensure strict compliance with PCI & GDPR policies • Analyze and resolve complex cases, escalating when necessary • Contribute to continuous improvement of customer experience and team performance