CBT

• Manage end-to-end customer interactions (phone, email, chat) related to online orders • Handle delivery tracking, returns, refunds, payment queries, and shipping investigations • Review and process order-related data and business requests • Collaborate with couriers, financial institutions, and internal teams • Ensure strict compliance with PCI & GDPR policies • Analyze and resolve complex cases, escalating when necessary • Contribute to continuous improvement of customer experience and team performance

• Deliver exceptional customer service via phone, email, or chat to Spanish-speaking customers. • Assist with inquiries about products, services, warranties, and technical support. • Provide effective, professional, and efficient solutions. • Accurately document and manage customer interactions. • Act as a true brand ambassador, maintaining the prestige and values of a globally respected automotive company.

• Support German-speaking customers via phone & email • Handle motor insurance requests: new policies, changes, cancellations • Process claims & cases , escalate when needed • Keep records accurate (contracts, documents, SEPA, address updates) • Offer tailored insurance solutions and recommend add-ons when relevant

• Deliver exceptional customer service via phone, email, or chat to Italian-speaking customers. • Assist with inquiries about products, services, warranties, and technical support. • Provide effective, professional, and efficient solutions. • Accurately document and manage customer interactions. • Act as a true brand ambassador, maintaining the prestige and values of the company.

• Deliver exceptional customer service via phone, email, or chat to Dutch-speaking customers. • Assist with inquiries about products, services, warranties, and technical support. • Provide effective, professional, and efficient solutions. • Accurately document and manage customer interactions. • Act as a true brand ambassador, maintaining the prestige and values of a globally respected automotive company.

Role Description Start a stable career in a regulated, reputable insurance environment—with structured training, clear processes, and real growth potential. Join a leading German insurance group serving 13M+ customers and 14M insured vehicles. - Support German-speaking customers via phone & email - Handle motor insurance requests: new policies, changes, cancellations - Process claims & cases, escalate when needed - Keep records accurate (contracts, documents, SEPA, address updates) - Offer tailored insurance solutions and recommend add-ons when relevant Qualifications - German fluency (C1+) - Customer-focused communication + strong attention to detail - Comfortable using PC/CRM/MS Office - Typing speed 25 WPM, accuracy 85% - High school diploma or higher Requirements - Location: Piraeus, Greece (Work-from-home within Greece) - Start Date: 02 June 2026 - Interview Deadline: 22 May 2026 - Schedule: Rotational shifts 09:00–22:00, 5 days/week (Mon–Sun) Benefits - Salary: €1450 gross/month - Up to 10% performance bonus - Relocation Package (if relocating to Greece) - Option 1: Flight + hotel + agency fees 100% covered - Option 2: €250 allowance + agency fees covered Company Description Join a leading German insurance group serving 13M+ customers and 14M insured vehicles.

Role Description If you love technology, enjoy helping people, and dream of moving to Portugal, this role is a perfect match! As a Technical Sales Specialist, you will be the voice of the brand, providing expert guidance and support to users while identifying opportunities to boost customer satisfaction and sales. This is not just a job; it's a chance to be a part of a growing, people-first team that drives value every single day. Qualifications - A natural problem-solver - Empathetic, patient, and professional - Able to stay calm in busy situations - Comfortable with digital tools and tech topics - Fluent in Italian + English - (Experience in customer service or sales is a plus but not required.) Requirements - Schedule: Monday to Saturday (including bank holidays) - Rotational shifts between 08:00 and 19:00 - 2 days off per week: Sunday + 1 rotational day Benefits - Base salary: €1024 × 14 months - Performance bonus: €225 × 12 months (first-year installments) - Meal allowance: €7.63 per working day - Health insurance from Day 1, free after 6 months - International work environment + training and growth opportunities Relocation - If you're relocating from Italy, we offer shared accommodation for up to 12 months (details provided during the interview) - Flight not included Why You'll Love This Experience - A fresh start in a sunny, friendly country - Meet people from all over the world - Enjoy a lower cost of living and a better work–life balance - Grow your career in a global, tech-driven environment

• Be the first point of contact for German-speaking customers • Handle customer inquiries via phone and email (German) • Process insurance claims and resolve issues efficiently • Escalate complex cases according to internal procedures • Process new vehicle insurance applications • Manage contract changes, conversions, and terminations • Handle correspondence and documentation • Accurate contract logging (business-critical) • Process address changes, account updates, and SEPA mandates • Ensure timely handling of incoming documents (email/post) • Provide insurance advice and prepare tailored offers • Cross-sell additional insurance products (liability, property, legal, etc.) • Support onboarding (e.g., self-service portal registrations) • Schedule pension consultation appointments

• Be the first point of contact for German-speaking customers, handling inbound and outbound communication. • Handle customer inquiries via phone and email (German). • Process insurance claims and resolve issues efficiently. • Escalate complex cases according to internal procedures. • Process new vehicle insurance applications, manage contract changes, conversions, and terminations. • Handle correspondence and documentation with high accuracy required. • Provide insurance advice and prepare tailored offers. • Cross-sell additional insurance products (liability, property, legal, etc.). • Support onboarding (e.g., self-service portal registrations). • Schedule pension consultation appointments.

Role Description We are looking for a Tech Customer Service Representative who is fluent in Italian and English to support customers and resolve technical issues while delivering an excellent customer experience. - Problem solver – You think quickly and find solutions that make customers happy. - Empathetic and patient – You handle frustrated customers with professionalism and care. - Detail-oriented – You track issues carefully and follow up until they are resolved. - Resilient under pressure – You stay calm and focused in busy environments. - Strong communicator – You explain solutions clearly and confidently. - Tech-savvy and comfortable working with digital tools. - Able to turn customer frustration into satisfaction and loyalty. Qualifications - Fluency in Italian and English (written and spoken). - Previous experience in Customer Service is preferred. - Previous experience in sales is a plus, but not mandatory. - Good technical understanding and ability to troubleshoot basic issues. Requirements - Relocation from outside of Portugal: Shared accommodation (up to 12 months) (details discussed during interview). - No Flight Ticket. Benefits - Base salary: 1024€ x 14 months. - Performance Bonus: 225€ x 12 months (paid in 12 monthly installments during the first year). - Meal allowance: 7.63€ per working day. - Health insurance from Day 1 (employee contribution required; free after 6 months of contract).