• Order Processing: Ensure that customer orders are sent out on time and in full, while also keeping our inventory in check and minimizing any potential risks. • Serve as the internal advocate for our customers, harmonizing their expectations with what Our Home can deliver. • Collaborate closely with the Customer Operations Team to implement efficient ordering practices and uphold our policies. • Analyze customer ordering patterns to uncover insights and areas for enhancement. • Create and maintain customer-specific OTIF (On Time In Full) reporting on a regular schedule. • Investigate OTIF-related fines, provide guidance to Sales Finance, and analyze trends to establish best practices that can help reduce deductions. • Establish and monitor reporting for customer Weeks of Supply - based on inventory levels, provide recommendations for orders and insights into future shipping expectations. • Process Improvement: Assess and refine procedures, implement strategies to boost efficiency and profitability, and collaborate with teams to enhance our processes. • Facilitate continuous improvement by evaluating customer shipments against demand forecasts, while supporting new and discontinued items, promotional strategies, and addressing out-of-stock situations. • Customer Master Data: Help collect and manage customer data, policies, and relevant documents pertaining to product orders and transportation. • Be prepared to assist with additional tasks within sales operations as required.

• Support retail sales growth by analysing financial and category performance data • Prepare and share customer contact reports and insights with the Sales team • Assist in category administration including range reviews and product assortment updates • Forecast commercials, stock requirements, and sales for new and existing retail prospects • Provide sales reporting and analysis to ensure transparency on retail performance • Update and maintain sales forecasts according to established processes and timelines • Support ad hoc retail operations and reporting projects as required

• Audit and refine sales workflows to remove friction • Implement process improvements that directly increase the sales team’s "selling time" • Lead the precision-mapping of account distributions and territories, ensuring our sales teams are positioned for maximum success • Be the source of truth for sales data and perform deep-dive analyses on quotas and performance, turning raw numbers into actionable narratives for leadership • Spearhead high-impact projects that touch multiple departments • Integrate new business units and scale our analytics capabilities • Develop training and documentation that empowers our sales team to more easily navigate Salesforce and NetSuite • Resolve complex operational hurdles involving contracts, commissions, and pricing

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are seeking an experienced Sales Activation Program Manager to drive sales play execution and operational excellence across our global revenue organization. In this role, you'll own the end-to-end orchestration of our Sales Play Motion framework, transform strategic initiatives into field-ready activations, and ensure critical sales processes drive measurable performance across our GTM teams. This position reports to the Director of Global Programs within Global GTM Enablement, and we're looking for someone to join our team immediately in office or fully remote. What You'll Do: - Own the design, launch, and operationalization of our Sales Play Motion engine to activate sales teams around key products, campaigns, and market opportunities. - Partner with Marketing, Product, Sales Leadership, and Enablement to translate strategic priorities into coordinated, repeatable sales plays. - Manage and continuously improve critical global sales processes, including Account Planning and Customer Engagement rhythms, building scalable frameworks and templates across regions. - Lead end-to-end program management for large-scale global initiatives, managing timelines, dependencies, risks, and cross-functional stakeholders. - Build reporting infrastructure and dashboards to track sales play adoption, engagement, and business impact, establishing KPIs and success metrics across global teams. - Develop and execute change management strategies to ensure successful adoption of new plays, processes, and initiatives across distributed sales teams. - Partner with L&D and regional Business Partner teams to ensure sellers are trained, managers are equipped to coach, and "train-the-trainer" materials drive frontline activation. - Conduct post-play retrospectives and establish field feedback loops to capture real-time insights and drive continuous improvement. Qualifications - 5-7 years of revenue enablement, sales operations, or program management experience in a high-growth B2B SaaS environment with a proven track record of launching and scaling go-to-market programs. - Strong analytical skills with experience building dashboards, tracking adoption metrics, and using data to drive decision-making across global teams. - Proficiency in Salesforce, CRM reporting/analytics, and sales enablement platforms (Highspot, Seismic) with familiarity across sales tech stack (Gong, Outreach, LMS). - Experience managing cross-functional teams and complex stakeholder relationships without direct authority, with exceptional communication skills to influence senior leaders. - World-class program manager who thrives juggling multiple high-stakes initiatives simultaneously with a reputation for shipping on time and operational rigor. - Sales acumen and fluency with enterprise sales operations, including familiarity with sales methodologies (MEDDIC, Force Management, Challenger). - Global perspective with cultural sensitivity and experience working across diverse markets and time zones. Benefits - This role may also be eligible for Equity Compensation and/or Bonus Incentive Compensation. - Procore is committed to offering competitive, fair, and commensurate compensation. Additional Information For Los Angeles County (unincorporated) Candidates: Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: - Appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms. - Interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues. - Exercising sound judgment.