• Lead delivery planning and execution for complex initiatives, pilots, or workstreams, translating product priorities into clear milestones, timelines, and commitments. • Partner closely with Product Managers and cross-functional leaders to align delivery plans with roadmap intent, governance expectations, and evolving priorities. • Surface and manage risks, dependencies, and capacity constraints while facilitating informed tradeoff decisions and timely escalation when needed. • Facilitate key delivery rituals such as kickoffs, planning sessions, retrospectives, and cross-team coordination meetings that promote transparency, continuous learning, and iterative improvement across teams. • Facilitate change management efforts that support the adoption of new ways of working, helping teams navigate organizational and process changes while maintaining clarity, alignment, and momentum. • Maintain delivery artifacts, documentation, and tools to ensure accuracy, transparency, and shared understanding across teams. • Contribute to portfolio planning, intake, and prioritization processes by synthesizing inputs and preparing decision-ready information. • Provide clear delivery updates and insights to senior leaders in partnership with the Director of Project Management. • Mentor and support Associate Project Managers through modeling strong delivery practices, providing feedback, and sharing problem-solving approaches. • Identify opportunities to improve delivery systems, processes, and tools, piloting refinements that strengthen execution without creating unnecessary process overhead. • Model EdReports’ Core Values and DBIE commitments in execution, communication, and collaboration. • Other relevant duties as assigned to support the organization's strategic goals, with the expectation that all EdReports employees remain flexible and adaptable to evolving responsibilities.

• Support delivery planning and execution for defined initiatives or workstreams, including timelines, milestones, and task coordination. • Maintain delivery artifacts and tools (e.g., project plans, workflows, documentation, dashboards) to ensure accurate and up-to-date visibility. • Track progress against delivery commitments and proactively flag risks, blockers, or scope changes. • Facilitate or support delivery rituals such as kickoffs, stand-ups, planning sessions, and retrospectives. • Coordinate across technical and non-technical partners to support alignment, communication, and follow-through on delivery commitments. • Support intake and prioritization processes by gathering inputs, organizing information, and documenting decisions. • Prepare status updates and documentation for internal stakeholders and team leaders, including translating technical updates into clear, accessible information for non-technical audiences. • Support visibility into technical dependencies, system constraints, sequencing considerations, and implementation risks, escalating questions or blockers with guidance from Project Managers or technical leads. • Apply EdReports’ planning, governance, and delivery standards consistently and thoughtfully. • Seek feedback, reflect on performance, and actively build project management and product operations skills. • Model EdReports’ Core Values and DBIE commitments in collaboration and execution. • Other relevant duties as assigned to support the organization's strategic goals, with the expectation that all EdReports employees remain flexible and adaptable to evolving responsibilities.

• Accountable for the governance operating cycle and its timelines. • Included are scope of works, change requests, renewal schedules, project change control, and contingency planning. • Executes the cadence and operating mechanisms that teams work to, consistently applying across the account. • Plays a critical role in embedding a culture of continuous improvement, risk mitigation, and supporting with frameworks and process for operational excellence across all sites. • Lead execution of new site program implementations, managing multiple workstreams, including governance reporting and managing all aspects of delivering projects on time, on budget and accounting for resource management. • Assist in preparation and supporting the broader team with monthly or quarterly Meetings with the customer and global OneSource team, ensuring that schedule, scope, change management, financials and KPIs are all reviewed. • Responsible to manage action items resulting from business reviews and operational forums. • Escalate performance issues and program help needed requests to OneSource senior leadership or the customer, as appropriate. • Establish and lead regularly scheduled program management meetings with internal back office functions at PerkinElmer to manage the program. • Create and maintain a culture for the program that is built on honesty, hard work, commitment to the customer, and growing the business by executing the business. • Identify and coordinate activities for process improvements and renewal of current business. • Ensure consistency, where applicable, of company processes and best practices across all global sites. • Develop or tailor processes that correlate with the customer’s requirements for all aspects of the OS program, including invoicing, change control, opportunities to expand program scope, delivery of entitlements, managing service providers, and leveraging links into the customer’s internal communication processes.

• Reporting to the International Services & Solution Delivery team, the DACH Customer Project Manager (CPM) will serve as a key team member. • The CPM will be responsible for a portfolio of clients, being their central point of contact on the services team and maintaining strong relationship with them. • Manage implementation projects in Europe, mostly in DACH. • Maintain high levels of customer satisfaction and manage expectations with clear and frequent communication. • Act as a central point of contact for selected European partners and coordinates all services activities (implementation, logistics, support, training). • Support installed base via periodic support calls and escalation of issues to support teams and management. • Act as main point of contact for the S&SD for Philips Remote Security (PRS).