• Act as a customer-facing advisor, articulating the value of Kinaxis and Maestro and serving as a supply chain planning subject matter expert across the customer journey. • Lead investigation of complex planning behaviors by analyzing data, configurations, and algorithms; identify root cause and drive plans to rapid resolution with cross-functional teams • Provide functional and technical guidance during solution design and development, ensuring teams effectively leverage Maestro capabilities and deliver scalable, maintainable implementations • Define, document, and present Maestro best practices (e.g., authoring standards, data modeling, integration, and performance considerations) to customers, partners, and internal teams • Drive continuous value and adoption by aligning on business objectives and recommending tactical and strategic improvements (process, data, and configuration) that improve customer outcomes • Partner with Product to translate customer challenges into clearly defined use cases and to validate that new features and best practices meet market needs • Advise on and support Maestro integrations and data, including troubleshooting data quality and end-to-end process impacts

• Responsible for the strategic and operational oversight of Occupational Health and Workers' Compensation programs • Provide subject matter expertise in medical surveillance, claims, and compliance • Collaborate with stakeholders to promote injury prevention and return-to-work strategies • Manage Workers' Compensation programs and case management for claims • Conduct annual reviews of claim trends and ensure compliance with regulations and internal policies

• Establishing strong connections with new businesses • Generating a robust client portfolio through various prospecting methods • Expertly presenting product insights to potential clients, showcasing how our solutions address their needs • Managing and growing existing accounts through upselling and cross-selling • Conducting effective closings to meet the unique requirements of new clients • Engaging in targeted research and proactive engagement for prospecting purposes

• Collaborate with program and technical teams to support consistent application of WSA approaches, tools, and standards across the assigned portfolio. • Guide project teams in applying agreed methodologies, indicator definitions, and implementation practices to promote consistency and quality across projects. • Review project plans, learning agendas, and key deliverables to identify alignment gaps and support corrective actions in coordination with technical advisors. • Support coordination of portfolio-level technical reviews (e.g., field visits, peer reviews) and follow up on agreed actions with teams. • Provide practical guidance on donor requirements, reporting expectations, and portfolio practices, escalating complex technical issues as needed. • Support integration of conservation and regenerative agriculture principles through coordination and knowledge sharing. • Facilitate coordination across projects through meetings, technical exchanges, and learning events to promote collaboration and alignment. • Act as a connector across country programs, technical advisors, and regional leadership to support communication, alignment, and resolution of routine issues. • Monitor cross-project implementation trends and flag risks related to consistency, quality, or alignment for follow-up action. • Support donor engagement by coordinating communications, consolidating inputs, and maintaining a coherent programmatic narrative across projects. • Contribute to positioning, capture planning, and proposal development by organizing inputs, facilitating reviews, and ensuring alignment with donor and CRS requirements. • Support knowledge management by facilitating collection, synthesis, documentation, and sharing of lessons learned, promising practices, and portfolio-level insights.