• Own the Commercial Data & Analytics team's delivery pipeline from planning through execution. • Maintain visibility across all active workstreams, priorities, deadlines, and dependencies. • Identify potential bottlenecks, resource constraints, and delivery risks, proactively recommending solutions. • Drive accountability across the team by tracking deliverables, maintaining timelines, and ensuring high-quality execution. • Partner with cross-functional stakeholders across technical, product, and client-facing teams to coordinate priorities and deliverables. • Establish and continuously improve team operating standards, templates, documentation, and quality assurance processes. • Develop scalable SOPs, review protocols, naming conventions, and data validation frameworks. • Own onboarding documentation and operational playbooks to accelerate new hire productivity. • Lead internal change management initiatives to improve team processes and adoption of best practices. • Partner with the Head of Commercial Data & Analytics to develop and maintain the team's strategic roadmap. • Define and manage the team's operating cadence, including sprint planning, roadmap reviews, capacity planning, and cross-functional meetings. • Translate strategic initiatives into actionable workstreams with clear owners, milestones, and timelines. • Monitor roadmap progress, communicate tradeoffs, and provide recommendations as priorities evolve.

• Own program governance and ensure alignment with customer business objectives and PTC strategic vision. • Develop and manage multi-year roadmaps for PLM/ALM adoption and integration. • Serve as a trusted advisor to executive stakeholders, providing thought leadership on digital thread, product lifecycle optimization, and enterprise architecture. • Oversee a portfolio of projects, ensuring delivery excellence, risk mitigation, and measurable business value. • Collaborate with PTC R&D, Customer Success, and partner ecosystem to drive innovation and best practices. • Lead executive-level workshops and business case development for PLM/ALM initiatives. • Ensure compliance with governance frameworks and manage escalations effectively. • Direct management of a team of PTC Professional Services project and Program Managers. • Mentor, coach, and develop the team. • Recruit, hire, and retain an experienced project management team that can advise partners and deliver direct PTC implementations.

• Monitor schedule, cost, and performance from project initiation through completion • Use a variety of project control tools and techniques to track timelines, milestones, budgets, and expenditures • Work closely with project managers and key stakeholders to identify and resolve issues • Recommend corrective actions • Ensure projects remain on schedule and within scope • Maintain accurate project documentation • Prepare routine and ad hoc reports • Provide essential analytical support to the project management team • Financial tracking in support of government contracts • Development and reconciliation of Estimates at Completion (EACs) • Analysis of financial data • Compliance with applicable regulations • Develop ROMs/Cost Estimates for task order pricing units • Prepare Monthly Program Review presentations • Produce financial deliverables as required for internal and external use • Conduct post-project reviews to document lessons learned and make recommendations for future projects • Manage special projects as assigned by the project manager or senior management

• Act as a Program Director and technical advisor to clients, providing strategic guidance on mainframe optimization, modernization, and transformation initiatives. • Lead end-to-end program delivery, including planning, execution, governance, and stakeholder management across multiple concurrent engagements. • Provide Project/Program Management for delivery of projects • Support pre-sales activities by contributing to solution design, scoping, proposal development, and client presentations. • Develop and maintain program plans, timelines, budgets, and resource allocations using tools such as Jira, Asana, MS Project, and Smartsheet. • Collaborate with cross-functional teams to ensure seamless delivery of technical solutions, including installation, testing, and implementation of mainframe systems and software. • Drive continuous improvement across mainframe environments (z/OS, tape management, scheduling, security, monitoring, etc.) through automation, cost optimization, and performance tuning. • Translate complex technical concepts into business value for non-technical stakeholders. • Conduct post-project reviews and implement lessons learned to improve future engagements. • Mentor junior consultants and contribute to internal knowledge sharing and thought leadership. • Ensure compliance with technical standards, industry best practices, and client-specific requirements.