• Develop, edit, and maintain end-user documentation, work aids, user guides, release notes, FAQs, and training materials for enterprise applications. • Prepare internal and external communications related to software releases, system enhancements, maintenance activities, and user notifications. • Collaborate directly with NHTSA business stakeholders to gather information and create user-facing documentation and job aids. • Create and maintain documentation in Confluence and organize project knowledge repositories. • Work with project managers, business analysts, developers, testers, and product owners to understand application changes and translate them into user-friendly documentation. • Maintain documentation standards and ensure all deliverables are accurate, consistent, and aligned with federal documentation guidelines. • Update existing documentation to reflect system enhancements and production releases. • Support user adoption by creating instructional materials and documentation for new features and functionality.

• Research, analyze, and synthesize project, operational, and financial information from multiple sources to develop comprehensive project status reports, completion reports, donor updates, and stewardship communications. • Develop original donor-facing project fulfillment packages and stewardship materials that effectively communicate project impact, outcomes, and funding utilization. • Draft, edit, and refine solicitation proposals, project narratives, and strategic communications tailored to donor and stakeholder audiences. • Evaluate project information and documentation to identify inconsistencies, information gaps, or reporting risks, and collaborate to resolve issues and ensure reporting accuracy. • Review, edit, and enhance written materials to ensure clarity, consistency, accuracy, compliance with organizational standards, and alignment with donor expectations. • Collaborate with program, finance, and project stakeholders to ensure reporting aligns with approved budgets and donor restrictions.

• Perform a technical edit for quality assurance on all documentation prior to delivery to the customer. • Create and implement consistent writing templates and documentation styles for all technical publications. • Collaborate with subject matter experts when creating user guides, process documentation, new templates, template updates, and presentations to understand project specifications and needs. • Analyze team processes to ensure efficiency and that all aspects of the process are documented. • Ensure technical documentation is complete and accurate. • Combine, edit, format, and finalize the monthly progress report. • Participate in the review process. • Create, edit, and maintain training material, brown bags, and instructional supplements to ensure processes are understood as well as review all documentation and training materials to keep them up to date. • Provide a high level of customer service by adopting the customer’s mission and working towards success. • Transcribe Meeting Minutes from recordings.

Role Description Tutor Me Education is reshaping how students learn, and we're looking for experienced Career & Technical Education (CTE) Instructors to provide 1:1 and small group virtual instruction to students across the country. If you're passionate about supporting students — and you want the flexibility to build a schedule around your life — we'd love to hear from you. - Deliver engaging, individualized virtual instruction tailored to each student's career pathway, technical skill level, and unique learning profile. - Create structured lesson plans that align with career cluster standards, workforce readiness goals, and preparation for relevant industry certifications or technical credentials. - Adapt instruction in real time based on student engagement, project-based milestones, and practical troubleshooting, bringing real-world industry context into the virtual classroom. - Track student progress and communicate effectively with families, schools, or vocational program coordinators regarding skill mastery, portfolio development, and career readiness. Qualifications - Bachelor's degree required - Experience working with students who have education needs - Ability to design and deliver lesson plans aligned to student goals and accommodations - Strong virtual instruction skills — comfort with video conferencing, digital whiteboards, and keeping students engaged online - Ability to pass a background check - Reliable computer, internet, webcam, and quiet workspace Requirements - Bilingual (Spanish/English) a plus - Flexible schedule — work when you want - 100% remote - Set your own hourly rate - Consistent flow of students matched to your expertise - Opportunity to make a real difference for students who need it most Benefits - Fully remote — tutor from home on your own computer - You set your schedule — choose your availability and update it anytime - You set your hourly rate — and negotiate per job based on the scope of work - Steady opportunities — with hundreds of new students signing up daily, we match jobs to your email based on the subjects and student populations you're best suited for - Note: Many of our assignments operate in Pacific Time, so availability during PT hours is a plus. Company Description We're a tutoring and test-preparation platform connecting qualified educators with families and school districts nationwide. Our tutors choose the jobs that fit their expertise and schedule, and our growing partnerships with school districts mean a steady pipeline of meaningful work.