• Perform a technical edit for quality assurance on all documentation prior to delivery to the customer. • Create and implement consistent writing templates and documentation styles for all technical publications. • Collaborate with subject matter experts when creating user guides, process documentation, new templates, template updates, and presentations to understand project specifications and needs. • Analyze team processes to ensure efficiency and that all aspects of the process are documented. • Ensure technical documentation is complete and accurate. • Combine, edit, format, and finalize the monthly progress report. • Participate in the review process. • Create, edit, and maintain training material, brown bags, and instructional supplements to ensure processes are understood as well as review all documentation and training materials to keep them up to date. • Provide a high level of customer service by adopting the customer’s mission and working towards success. • Transcribe Meeting Minutes from recordings.

Role Description Tutor Me Education is reshaping how students learn, and we're looking for experienced Career & Technical Education (CTE) Instructors to provide 1:1 and small group virtual instruction to students across the country. If you're passionate about supporting students — and you want the flexibility to build a schedule around your life — we'd love to hear from you. - Deliver engaging, individualized virtual instruction tailored to each student's career pathway, technical skill level, and unique learning profile. - Create structured lesson plans that align with career cluster standards, workforce readiness goals, and preparation for relevant industry certifications or technical credentials. - Adapt instruction in real time based on student engagement, project-based milestones, and practical troubleshooting, bringing real-world industry context into the virtual classroom. - Track student progress and communicate effectively with families, schools, or vocational program coordinators regarding skill mastery, portfolio development, and career readiness. Qualifications - Bachelor's degree required - Experience working with students who have education needs - Ability to design and deliver lesson plans aligned to student goals and accommodations - Strong virtual instruction skills — comfort with video conferencing, digital whiteboards, and keeping students engaged online - Ability to pass a background check - Reliable computer, internet, webcam, and quiet workspace Requirements - Bilingual (Spanish/English) a plus - Flexible schedule — work when you want - 100% remote - Set your own hourly rate - Consistent flow of students matched to your expertise - Opportunity to make a real difference for students who need it most Benefits - Fully remote — tutor from home on your own computer - You set your schedule — choose your availability and update it anytime - You set your hourly rate — and negotiate per job based on the scope of work - Steady opportunities — with hundreds of new students signing up daily, we match jobs to your email based on the subjects and student populations you're best suited for - Note: Many of our assignments operate in Pacific Time, so availability during PT hours is a plus. Company Description We're a tutoring and test-preparation platform connecting qualified educators with families and school districts nationwide. Our tutors choose the jobs that fit their expertise and schedule, and our growing partnerships with school districts mean a steady pipeline of meaningful work.

Role Description The Technical Support Representative 1 is an entry-level role responsible for providing prompt, professional, and efficient technical support to our customers. This position serves as the first point of contact for troubleshooting issues related to internet and phone services, ensuring a positive customer experience while resolving technical concerns. Qualifications - Eligibility for US Employment without sponsorship - Minimum of 18 years of age - High School Diploma or GED or equivalent combination of education and experience is required - Minimum of one year customer support experience and/or equivalent work environment is required - Familiarity with CRM systems and practices preferred - Basic understanding of networking concepts (e.g., IP addresses, routers, modems, Wi-Fi) preferred - Familiarity with troubleshooting tools and remote diagnostics preferred - Proficiency with customer management software (CRM systems) preferred - Ability to type a minimum of 40 words per minute with accuracy - Flexibility to work nights, weekends, holidays, and overtime as needed to ensure operational continuity and address critical business needs - The ability to effectively communicate in English, including speaking, reading, writing, and comprehension, as necessary for effective job performance and workplace communication - Proficiency in Spanish Language desirable Requirements - Proficient use of MS Office applications including Teams, Word, Excel, and PowerPoint; teleconferencing applications - Functional use of common office equipment, computers, and office software Benefits - 100% Company-Paid Medical and Dental Benefits - Free Fiber Internet Service - Compensation: $18-$22 USD per hour - Comprehensive Benefits Package: 100% company-paid medical and dental insurance (starting the 1st of the month following your start date), PTO (vacation, sick), 11 paid holidays, paid birthdays, 401k matching (4%) - A culture built on integrity, mutual respect, and a shared purpose Company Description We're more than a fiber internet provider, we're your neighbors, committed to connecting California communities since 1994. At Race, relationships matter as much as speed. We combine cutting-edge technology with a genuine, people-first approach that makes every interaction feel personal. Our team operates like family: collaborative, supportive, and dedicated to making a real difference. When you join Race, you're not just accepting a job, you're becoming part of a team that values integrity, celebrates wins together and believes that meaningful work happens when great people connect with great purpose.

• Develop, edit, and maintain technical documentation for telecommunications infrastructure projects. • Create and maintain project documentation including: • Site Survey Reports • Engineering Design Packages • Installation and Implementation Plans • Method of Procedure (MOP) documents • Test Plans and Test Reports • As-Built Documentation • Standard Operating Procedures (SOPs) • Operations and Maintenance Manuals • Closeout Packages • Training Materials • Work directly with engineers and field personnel to collect technical information and accurately document network infrastructure. • Review field notes, drawings, photographs, cable schedules, rack elevations, and GIS information for completeness and accuracy. • Ensure documentation complies with customer standards, contract requirements, and applicable industry standards. • Develop document templates, style guides, and document control procedures. • Coordinate documentation reviews with project stakeholders and incorporate comments and revisions. • Track document versions and maintain configuration control. • Produce graphics, diagrams, tables, workflows, and process documentation using Microsoft Visio and other documentation tools. • Assist project teams with documentation planning throughout project execution. • Maintain document repositories and ensure proper organization of project deliverables. • Support quality assurance reviews to ensure documentation accuracy and completeness.