• Own the integrity and quality of sales data in HubSpot, including deals, pipelines, contacts, and activity records • Build and maintain sales enablement assets, including sequences, email templates, and quote templates • Fulfill ad-hoc requests from the sales team related to HubSpot workflows, reporting, and process support • Generate and maintain reports and dashboards related to pipeline health, forecast accuracy, and sales activity • Identify operational gaps or data issues, propose solutions, and implement improvements with minimal direction • Maintain a repository of standard sales documents, including contracts and pricing materials • Support quote creation as needed

Role Description As a Sales Operations Specialist, you will play a critical role in enabling our commercial teams by improving processes, maintaining data integrity, and supporting operational execution across the sales lifecycle. This role is ideal for someone analytical, detail-oriented, and collaborative, who thrives in a fast-paced environment and enjoys driving efficiency and continuous improvement across systems, tools, and workflows. This is a 6-month fixed-term contract, with the possibility of extension upon completion. This position involves working closely with our partner, Oura Health, and requires availability during US East Coast working hours. What You’ll Own - Contract & Order Management - Manage end-to-end contract lifecycle, ensuring B2B and global compliance - Partner with Sales, Legal, and Finance to validate and process agreements - Oversee service order execution aligned with NetSuite and Finance standards - Operational Support - Manage and triage service tickets, resolving sales-impacting issues - Support sales initiatives, campaigns, and ongoing projects - Data & Reporting - Maintain CRM data accuracy (HubSpot, NetSuite, etc.) - Produce reports, dashboards, and actionable sales insights - Process Optimization - Identify inefficiencies and improve sales processes - Document and standardize workflows and best practices - Tools & Systems - Act as SME for CRM and sales tools - Support tool administration, optimization, and adoption - Training & Enablement - Deliver training on tools, processes, and updates - Ensure teams are equipped for efficient execution - Cross-Functional Collaboration - Align with Sales, Marketing, Finance, and other teams - Ensure compliance with financial and regulatory requirements Qualifications - Bachelor’s degree in Business, Marketing, or related field (or equivalent experience) - 4+ years of experience in Sales Operations, Revenue Operations, or Analytics - Hands-on experience with CRM systems (e.g., HubSpot, Salesforce) - Strong analytical and problem-solving skills - Excellent communication and stakeholder management abilities - Ability to manage multiple priorities independently - High attention to detail and a continuous improvement mindset Preferred - Experience with reporting tools (e.g., Tableau, Power BI, Excel) - Familiarity with sales methodologies and processes - Exposure to sales compensation or incentive structures Benefits - Fully Remote work based in Ireland - Equipment provided - Home office allowance - Online Gym and Wellbeing Studio - The opportunity for professional growth - Fun company events and team outings - Autonomy and Responsibility OUR RECRUITMENT PROCESS - 30 min Teams interview with the Recruitment Team - Language test if applicable to the role - 45 min Teams interview with the Hiring Team

• Develop, maintain, and improve recurring dashboards, reports, and KPI views used by sales leadership to monitor pipeline, bookings, activity, and performance trends. • Support weekly, monthly, and quarterly business cadences through reporting preparation, data validation, and insight generation for leadership reviews. • Assist with sales forecasting, pipeline analysis, and performance tracking to improve visibility into risks, opportunities, and business outcomes. • Maintain CRM data quality by identifying inconsistencies, supporting clean-up activities, and helping improve reporting logic, field usage, and data governance practices. • Partner with Sales, Finance, Marketing, Customer Success, and Business Systems teams to address operational questions and support cross-functional initiatives. • Contribute to territory planning, account analysis, sales productivity tracking, and ad hoc analytical requests as assigned by management. • Document workflows, reporting definitions, and operational processes to support consistency, scalability, and continuous improvement.

Role Description We are seeking a Sales Operations Manager to support commercial execution, sales process management, forecasting, reporting, and operational coordination for Radian Arc’s Cloud Gaming business. This is a highly cross-functional role with a strong operational mandate, responsible for helping drive: - Scalable sales execution - Pipeline governance - Forecasting discipline - Process scalability and operational consistency - Reporting across global sales and commercial operations The Sales Operations Manager will work closely with: - Sales Leadership - Solutions Engineering - Product - Finance - Operations - Executive Leadership This role offers the opportunity to help build and scale the operational foundation of a rapidly growing infrastructure and platform company operating at the intersection of telecommunications, AI infrastructure, cloud gaming, and edge computing. Qualifications - 5+ years of experience in sales operations, commercial operations, revenue operations, business operations, or related operational roles - Experience supporting enterprise sales organizations, infrastructure platforms, cloud services, telecom services, or technology companies - Strong understanding of commercial workflow systems, forecasting processes, pipeline management, operational reporting, and process governance - Expert-level Google Sheets proficiency including complex formulas, pivot tables, reporting dashboards, data analysis, forecasting, and sales operations reporting - Experience supporting complex or long-cycle enterprise sales motions, including familiarity with structured sales methodologies such as MEDDPICC - Strong analytical and organizational skills with experience managing operational workflows and KPI reporting - Experience working cross-functionally with Sales, Finance, Operations, Product, and Engineering teams - Excellent communication and stakeholder coordination skills - Strong attention to detail and ability to operate effectively in a fast-moving startup environment - Experience working with globally distributed teams and multiple time zones is highly desirable Requirements - Support management of the global sales pipeline across Cloud Gaming opportunities - Help maintain opportunity qualification frameworks, deal stage progression, and forecasting processes - Coordinate opportunity reviews, pipeline reporting, and commercial tracking activities - Support alignment between Sales, Solutions Engineering, Product, Operations, and Finance during deal progression and deployment planning - Build and maintain sales reporting dashboards, KPI tracking, and forecasting models - Track key operational and commercial metrics including pipeline progression, conversion rates, deployment milestones, subscriber growth, partnership expansion, and monetization metrics - Support monthly, quarterly, and annual forecasting and reporting processes - Help improve forecasting accuracy and operational visibility across the business - Support quote, proposal, order, and contracting workflows across commercial opportunities - Coordinate cross-functional operational activities related to customer onboarding, deployment readiness, and commercial execution - Help maintain consistency and operational visibility across pipeline tracking, reporting environments, commercial workflows, and cross-functional coordination processes - Identify operational bottlenecks and help drive process improvements across the commercial organization - Support commercial workflow management across Google Workspace-based operational systems, pipeline tracking tools, reporting environments, and automation workflows - Help maintain data quality, reporting consistency, and operational visibility across sales and commercial processes - Support ongoing development and optimization of lightweight operational tooling, reporting, automation, and workflow management processes - Help define scalable operational standards and documentation as the commercial organization grows - Support development and continuous improvement of scalable commercial operating processes across pipeline management, forecasting, quoting, deployment coordination, and operational reporting - Work closely with Sales Leadership, Finance, Product, Engineering, Operations, and Executive Leadership teams to support commercial execution - Support alignment between sales forecasting, deployment planning, and operational readiness - Participate in operational reviews, commercial planning discussions, and KPI reporting activities - Ensure operational transparency and communication across internal teams - Support analysis of sales performance, pipeline trends, deployment progression, and operational KPIs - Identify opportunities to improve sales efficiency, forecasting accuracy, and commercial scalability - Assist with development of operational reporting and executive-level business insights - Help establish scalable sales operations processes as the company grows - Support onboarding, training, and operational enablement activities across the sales organization - Foster strong collaboration across Sales, Product, Engineering, Operations, and Finance teams Benefits - Attractive compensation package reflecting your expertise and experience - A great work environment characterised by friendliness, international diversity, flexibility, and a hybrid-friendly approach - You'll be part of a fast-growing scale-up with a mission to make a positive impact, offering an exciting career evolution Company Description Radian Arc is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.