NFM Lending logo
NFM Lending

Ready. Set. Mortgage.

Loan Partner I – Bilingual Russian

BilingualBilingualFull TimeRemoteJuniorTeam 1,001-5,000Since 1998H1B No SponsorCompany SiteLinkedIn

Location

Washington

Posted

1 day ago

Salary

$21 - $31 / hour

Seniority

Junior

High School1 yr expEnglish

Job Description

Loan Partner I – Bilingual Russian

NFM Lending

• Provide administrative and clerical support to Loan Originators and Branch Managers throughout the mortgage loan process. • Gather borrower documentation, prepare files for underwriting, maintain records, coordinate communications, and assist with marketing and referral activities to ensure a smooth borrower experience. • Collect, organize, and verify borrower documentation (e.g., paystubs, W-2s, insurance forms) as directed by a licensed MLO. • Assist in preparing loan files for underwriting submission by assembling documentation, ensuring completeness, and performing data entry into loan origination systems, without providing recommendations or credit decisions. • Communicate with borrowers and third parties (such as title companies, appraisers, and insurance providers) to obtain missing documents or status updates, following instructions from a licensed MLO. • Maintain borrower records and update CRM/loan origination systems (e.g., Encompass, Surefire) with accurate data to support licensed MLO workflow. • Coordinate scheduling of borrower and referral partner appointments on behalf of Loan Originators/Branch Managers. • Prepare standard loan-related documents and correspondence (e.g., disclosures, closing packages, letters, status updates) for review and delivery by a licensed MLO. • Track and monitor loan pipeline reports to ensure files are current, escalating discrepancies to licensed MLOs for review. • Request additional items needed to satisfy underwriting conditions as directed by the MLO, without interpreting or determining sufficiency of those items. • Facilitate borrower communication regarding loan file status (e.g., 'your appraisal is scheduled','we still need a copy of your homeowner’s insurance') without discussing or explaining loan terms. • Support marketing and referral partner engagement activities such as preparing marketing kits, coordinating social media content, scheduling events, and maintaining contact databases, under the direction of licensed MLOs. • Assist in handling inbound inquiries by routing borrower questions regarding loan programs, terms, or eligibility directly to licensed MLOs. • Follow up on outstanding borrower documentation requests by phone, email, or secure portal, without providing advice or eligibility determinations. • Generate, organize, and track sales/marketing leads in company CRM systems, ensuring leads are routed to licensed MLOs for follow-up. • Provide general administrative support, including document scanning, file management, supply ordering, and correspondence distribution. • Perform other administrative duties as assigned, provided they remain clerical or supportive in nature and do not involve offering or negotiating loan terms.

Job Requirements

  • High school diploma or equivalent required; college degree in business or related field preferred.
  • Minimum of one year of mortgage, financial services, or administrative experience preferred.
  • Proficient in Microsoft 365 and experience in Encompass or similar loan origination software
  • Strong verbal and written communication skills with professional phone and email etiquette.
  • Ability to manage multiple tasks, prioritize effectively, and meet deadlines in a fast-paced environment.
  • Exceptional attention to detail and accuracy in documentation.
  • Customer service orientation with the ability to build and maintain positive relationships.
  • Strong organizational and problem-solving skills.
  • Willingness to work occasional overtime or flexible hours as needed.

Benefits

  • Qualifying employees are eligible to participate in our Total Rewards program.

Related Categories

Related Job Pages

More Bilingual Jobs

Bilingual Authentication Operator I

Experian

We're unlocking the power of data to help create a better tomorrow.

Bilingual1 day ago
Full TimeRemoteTeam 10,001+Since 1996H1B Sponsor

Role Description Realizar análise preventiva à fraude em compras realizadas pela internet dentro ou fora do Brasil. São analistas que tratam pedidos com risco de fraude do mais baixo até o mais alto, podendo atuar em triagem de pedidos ou mesmo como double-check de pedidos já triados, além de reanálises, prioridades, grupo controle de clientes específicos, entre outros. Seu atendimento é voltado a tomada de decisões. - Analisar a solicitação de compras/serviços com objetivo de aprovar essas solicitações e evitar perdas decorrentes de fraude (CBK), efetuando contato telefônico em inglês ou português com cliente quando necessário e garantindo entrega de suas metas; - Executar análises massivas em solicitações de compras/serviço; - Participar de reuniões para alinhamento e discussão de melhorias no processo de análise e desenvolvimento profissional e pessoal; - Atender demanda do SAC (serviço de atendimento ao cliente) referente a priorização nas análises; Qualifications - Inglês Fluente - Pacote Office - Capacidade Analítica - Boa comunicação - Agilidade - Proatividade Benefits - A Serasa Experian é muito mais do que você imagina. Com o propósito de criar um futuro melhor, ampliando oportunidades para pessoas e empresas, no Brasil somos mais de 4 mil pessoas que atuam em diversos times e especialidades. - Aqui, cada conhecimento e diversidade se complementa e você pode trabalhar no que mais ama, estamos comprometidos a construir uma cultura inclusiva e um ambiente no qual pessoas possam equilibrar a carreira com seus compromissos e interesses pessoais, prezando pelo bem-estar. - Nossa forte abordagem de pessoas em primeiro lugar é reconhecida externamente por meio de diversas certificações de mercado: fomos premiados pelo Great Place To Work™ em 26 países e pela certificação internacional Top Employers, além de sermos reconhecidos como uma das melhores empresas para jovens profissionais e contarmos com uma avaliação de 4,6 no Glassdoor. Company Description A Experian é uma empresa global de dados e tecnologia que impulsiona oportunidades para pessoas e empresas ao redor do mundo. Atuamos em diversos mercados, como serviços financeiros, saúde, automotivo, agronegócio, seguros, entre outros. A Experian investe em pessoas e em novas tecnologias avançadas para liberar o poder dos dados. Contamos com uma equipe incrível de 25.200 colaboradores em 32 países. Nossa singularidade é valorizar a sua. A cultura da Experian, centrada nas pessoas, inclusiva e orientada por propósito, é reconhecida por diversos prêmios — incluindo World’s Best Workplaces™ 2025 (Top 25 global da Fortune) e Great Place To Work™ em 26 países, entre outros.

Brazil
RealManage logo

Director of Market Development, Bilingual

RealManage

A New Standard in Community Management - Driven by Transparency. Powered by Technology.

Bilingual1 day ago
Full TimeRemoteTeam 1,001-5,000Since 2004H1B No Sponsor

• Ready to Thrive in a High-Impact Sales Role Where Relationships Drive Results? • Join a Forward-Thinking Team That Values Strategic Collaboration, Influence, and Elite Sales Performance. • Initiating contact with prospects through cold calls and outreach efforts. • Following up with prospects at various stages of the sales process to ensure their needs are addressed. • Effectively presenting and demonstrating the value proposition of products and services to potential buyers. • Analyzing data to identify trends and inform sales strategies. • Remaining updated on company offerings and industry developments. • Maintaining an organized database of contacts. • Cultivating enduring, mutually beneficial relationships with external stakeholders and internal teams to enhance the customer experience. • Addressing complaints and participating in negotiations.

Florida
$110K - $125K / year
Full TimeRemoteTeam 1,001-5,000H1B No Sponsor

Role Description As a WellNow Provider, you will be part of a team that is dedicated to improving the delivery of quality healthcare to our Virtual Urgent Care patients while being part of a medical community in which you are supported in your growth as a medical professional. As a reflection of our continued growth, we are seeking a full-time, seasonal, Telehealth provider that is licensed in New York for WellNow Virtual Care! Onboarding will occur in October, and telehealth coverage will last from November 1 - January 31. Salary: Qualified NP/PA hourly rate is $60/hour - Outstanding Patient Care and Medical Knowledge - Assesses patient needs within a telemedicine care setting - Appropriately triages patients to differentiate the patient needs - Evaluates patients in a timely manner, putting patient care above clerical duties - Performs a thorough history and physical exam on each patient - Creates an individualized, evidence-based plan of care - Appropriately consults the on-call WellNow physician and on-call radiologist - Effectively manages payers across the spectrum of services provided at a site - Follows evidence-based standards for ordering laboratory, radiology and other diagnostic studies - Uses evidence-based resources for treatment options - Orders and prescribes appropriate medications - Appropriately consults and refers to primary care and specialty physicians - Performs procedures appropriate type of services provided at the standard of care - Educates patients regarding the disease process and discharge plan - Maintains patient confidentiality - Continuous Practice-Based Learning - Completes CME requirements for specialty - Attends peer review and education update meetings - Serves as a resource in educating other staff members - Superior Interpersonal and Communication Skills - Treats every patient professionally and compassionately - Communicates with clinical staff regarding patient condition and plan of care - Does not discuss details of business with patients - Does not label patients - Takes concerns to management instead of discussing with staff - Professionalism - Arrives to work on time - Adheres to the dress code described in the Employee Handbook - Limits personal conversations with staff - Continues to see patients during scheduled time - Attention to System-Based Practice - Maintains patient records for clinic use, medical record use, and billing use - Completes charts within 3 days of shift - Ensures all diagnostic tests that are not complete at the time of care are reviewed and appropriately followed-up - Attends meetings - Participates in special projects as they arise Qualifications - 1+ years of emergency medicine/urgent care experience, telemedicine experience, or family practice experience, which includes the ability to manage adult and pediatric patients. - Ideal candidate will have experience working in both a fast track and main emergency department setting - Excellent bedside manner and interpersonal skills - Ability to work well independently evaluating and managing patients, and serve as a leader of a team - Ability to work in a fast-paced environment. - Friendly and customer service oriented. - Ability to work both independently and in a team environment. Requirements - Graduate of an accredited PA or NP program or an accredited university. - Provider must be willing to obtain multiple state licenses as directed by WellNow - Provider must have NY state license at time of employment Company Description WellNow is an EOE. WellNow, is part of TAG-The Aspen Group's family of healthcare brands.

United States
$60 / hour
Velera logo

CC Business Project Lead - Bilingual

Velera

Formerly PSCU/Co-op Solutions

Bilingual1 day ago
Full TimeRemoteTeam 1,001-5,000H1B No Sponsor

Role Description The CC Business Project Lead - Bilingual primary function is to drive strategic projects and ensure operational excellence within the Contact Center Services & Solutions division. This role is integral to successfully executing initiatives to optimize business processes, enhance data flows, and foster cross-departmental collaboration. - Conduct thorough research on various trends and situations impacting the Contact Center. - Analyze data to provide actionable insights and recommendations for strategic decision-making. - Champion developing and implementing best practices to enhance operational efficiency and service quality within the Contact Center. - Lead the integration and implementation of sophisticated fraud detection systems. - Engage and collaborate with organizational stakeholders to gather requirements. - Advocate for and lead the adoption and integration of new technologies. - Accurately document detailed business requirements, epics, and user stories. - Utilize data analytics to inform strategic decisions and optimize operational processes. - Identify and drive innovative solutions for process enhancements. - Lead and support strategic projects from planning to execution. - Develop detailed process maps and flowcharts to visualize processes and workflows. - Design and implement strategies to improve overall client and customer experience. - Develop and implement effective change management strategies. - Establish and monitor key performance indicators (KPIs). - Continuously evaluate the outcomes of implemented changes. - Ensure transformation initiatives comply with regulatory requirements. - Perform all other duties as assigned. Qualifications - Bachelor's Degree in a related field, preferably in Business, or equivalent combination of education and experience required. - Master’s Degree in Business Administration, Finance, Information Systems, or related field preferred. - Professional certifications such as Certified Business Analysis Professional, Project Management Professional, or Lean Six Sigma Green/Black Belt preferred. Requirements - Minimum five (5) years of experience in business analysis, data analysis, or a related field within the financial services or contact center industry. - Minimum three (3) years of project management experience within the financial services industry. - Proven experience in product lifecycle management, process flow, and/or application design preferred. Knowledge, Skills, & Abilities - Advanced problem-solving and resolution techniques with strong analytical and quantitative skills. - Proficiency in data modeling, with experience in querying databases and managing large datasets. - Knowledge of business process modeling, requirements development, functional system design, implementation, and support. - Ability to conduct research, analyze data, and provide actionable insights. - Excellent verbal and written communication skills. - Strong organizational and time management skills. - Ability to work independently and as part of a team. - Proven ability to build and maintain strong relationships with stakeholders. - Ability to exercise discretion and independent judgment. - Proficiency in PC/Windows-based software, including Word, Excel, PowerPoint, and Project/Task Management software. - Foster a culture of inclusivity, innovation, and continuous learning. - In-depth knowledge and experience with regulatory compliance requirements. - Ability to maintain confidentiality of sensitive information. - Flexibility to travel as needed for project and operational requirements. - Ability to be on call 24x7 as needed for operational and project requirements. Physical Demands - Regularly required to sit; use hands to finger, handle, or feel and talk or hear. - Specific vision abilities required include close vision. - Ability to occasionally lift/move up to 25 pounds. Service Standards - Responsible for ensuring that exceptional service is delivered to both internal and external clients. - Demonstrate enthusiastic support of corporate mission, vision, core values, and long-term business objectives. - Support a workplace where every employee feels valued, respected, and connected. - Perform job duties within the company’s policies, procedures, service standards, and the state and federal laws. Benefits - Competitive wages - Medical with telemedicine - Dental and Vision - Basic and Optional Life Insurance - Paid Time Off (PTO) - Maternity, Parental, Family Care - Community Volunteer Time Off - 12 Paid Holidays - Company Paid Disability Insurance - 401k (with employer match) - Health Savings Accounts (HSA) with company provided contributions - Flexible Spending Accounts (FSA) - Supplemental Insurance - Mental Health and Well-being: Employee Assistance Program (EAP) - Tuition Reimbursement - Wellness program

United States
$48.2K - $61.4K / year