NFM Lending

• Engage with real estate agents, builders, financial planners, and other businesses to develop and maintain business relationships • Network through current, past, and new business-to-business contacts • Build and maintain strong relationships with stakeholders • Responsible for structuring, presenting, and selling the NFM Lending brand • Effectively communicate and work with diverse constituents • Additional tasks as assigned

• Provide administrative and clerical support to Loan Originators and Branch Managers throughout the mortgage loan process. • Gather borrower documentation, prepare files for underwriting, maintain records, coordinate communications, and assist with marketing and referral activities to ensure a smooth borrower experience. • Collect, organize, and verify borrower documentation (e.g., paystubs, W-2s, insurance forms) as directed by a licensed MLO. • Assist in preparing loan files for underwriting submission by assembling documentation, ensuring completeness, and performing data entry into loan origination systems, without providing recommendations or credit decisions. • Communicate with borrowers and third parties (such as title companies, appraisers, and insurance providers) to obtain missing documents or status updates, following instructions from a licensed MLO. • Maintain borrower records and update CRM/loan origination systems (e.g., Encompass, Surefire) with accurate data to support licensed MLO workflow. • Coordinate scheduling of borrower and referral partner appointments on behalf of Loan Originators/Branch Managers. • Prepare standard loan-related documents and correspondence (e.g., disclosures, closing packages, letters, status updates) for review and delivery by a licensed MLO. • Track and monitor loan pipeline reports to ensure files are current, escalating discrepancies to licensed MLOs for review. • Request additional items needed to satisfy underwriting conditions as directed by the MLO, without interpreting or determining sufficiency of those items. • Facilitate borrower communication regarding loan file status (e.g., 'your appraisal is scheduled','we still need a copy of your homeowner’s insurance') without discussing or explaining loan terms. • Support marketing and referral partner engagement activities such as preparing marketing kits, coordinating social media content, scheduling events, and maintaining contact databases, under the direction of licensed MLOs. • Assist in handling inbound inquiries by routing borrower questions regarding loan programs, terms, or eligibility directly to licensed MLOs. • Follow up on outstanding borrower documentation requests by phone, email, or secure portal, without providing advice or eligibility determinations. • Generate, organize, and track sales/marketing leads in company CRM systems, ensuring leads are routed to licensed MLOs for follow-up. • Provide general administrative support, including document scanning, file management, supply ordering, and correspondence distribution. • Perform other administrative duties as assigned, provided they remain clerical or supportive in nature and do not involve offering or negotiating loan terms.

• Auditing loan files to prepare Closing documents • Ensuring timely and complete closing packages • Collaborating with Processing/Underwriting team and title company

• Collect, organize, and verify borrower documentation (e.g., paystubs, W-2s, insurance forms) as directed by a licensed MLO. • Assist in preparing loan files for underwriting submission by assembling documentation, ensuring completeness, and performing data entry into loan origination systems, without providing recommendations or credit decisions. • Communicate with borrowers and third parties (such as title companies, appraisers, and insurance providers) to obtain missing documents or status updates, following instructions from a licensed MLO. • Maintain borrower records and update CRM/loan origination systems (e.g., Encompass, Surefire) with accurate data to support licensed MLO workflow. • Coordinate scheduling of borrower and referral partner appointments on behalf of Loan Originators/Branch Managers. • Prepare standard loan-related documents and correspondence (e.g., disclosures, closing packages, letters, status updates) for review and delivery by a licensed MLO. • Track and monitor loan pipeline reports to ensure files are current, escalating discrepancies to licensed MLOs for review. • Request additional items needed to satisfy underwriting conditions as directed by the MLO, without interpreting or determining sufficiency of those items. • Facilitate borrower communication regarding loan file status (e.g., “your appraisal is scheduled,” “we still need a copy of your homeowner’s insurance”) without discussing or explaining loan terms. • Support marketing and referral partner engagement activities such as preparing marketing kits, coordinating social media content, scheduling events, and maintaining contact databases, under the direction of licensed MLOs. • Assist in handling inbound inquiries by routing borrower questions regarding loan programs, terms, or eligibility directly to licensed MLOs. • Follow up on outstanding borrower documentation requests by phone, email, or secure portal, without providing advice or eligibility determinations. • Generate, organize, and track sales/marketing leads in company CRM systems, ensuring leads are routed to licensed MLOs for follow-up. • Provide general administrative support, including document scanning, file management, supply ordering, and correspondence distribution. • Perform other administrative duties as assigned, provided they remain clerical or supportive in nature and do not involve offering or negotiating loan terms.

• Managing the day-to-day operations of the Licensing Department. • Ensuring compliance with state and federal licensing requirements for mortgage loan originators (MLOs). • Overseeing timely submission and maintenance of licensing applications, renewals, and regulatory filings through the Nationwide Mortgage Licensing System (NMLS). • Maintaining accurate licensing records and monitoring regulatory updates. • Supporting compliance with all applicable licensing requirements and assisting the Legal and Compliance Departments with research, reporting, and special projects as needed.

• Provide day-to-day guidance to divisional leadership and team members in the areas of employee relations, fostering leadership success, shaping the employee experience, onboarding, performance management initiatives, terminations and policy interpretation, improvement, and implementation. • Partner with divisional leaders and managers to create/edit job descriptions to reflect current needs of the organization. • Proactively audit existing job descriptions to ensure they are aligned to support departmental/organizational changes. • Provide performance management guidance to divisional leaders and managers (e.g., coaching, counseling, career development, disciplinary actions). • Work closely with leaders and team members to improve work relationships, build morale, and increase productivity and retention. • Collaborate with leaders and managers to identify business needs and develop tailored HR strategies to support those needs. • Lead employee relations investigations for respective divisions and manage documentation while maintaining confidentiality and resolving conflicts efficiently. • Lead performance and talent development processes for designated divisions, contributing to training delivery and ensuring alignment with organizational objectives. • Continually evaluate training programs to ensure effectiveness and relevance. • Utilize exit surveys via technology to analyze results trends and make recommended solutions to improve programs and policies.

Job DetailsJob Location: Remote East Coast - Linthicum, MD 21090Position Type: Full TimeSalary Range: $33.66 - $38.47 HourlyPosition Summary: The Condo Analyst is responsible for evaluating condominium projects to determine eligibility for FHA, VA, and Conventional financing. This role involves reviewing submission packages, leveraging mortgage industry software, and facilitating the condo approval process to ensure compliance with investor and regulatory guidelines. Qualifications: Minimum two years’ experience in the mortgage industry. Experience with FHA, VA, and Conventional loan processes. Familiarity with Encompass or similar mortgage industry software. Strong analytical skills and attention to detail. Ability to prioritize tasks and meet deadlines in a dynamic environment. Good communication and interpersonal skills. Adaptable to changing environments and regulatory requirements. Essential Job Functions include, but are not limited to: Perform basic analysis of condo project documentation to determine project eligibility for FHA, VA, and Conventional financing. Manage submission packages, ensuring all necessary information is included and accurately represented. Utilize Encompass or similar systems to manage and track project status, submission packages, and approval processes. Support senior team members in training initiatives and condo approval processes. Assist in analyzing financial statements, legal documents, budgets, and insurance policies for adequacy. Serve as a resource for processors, underwriters, loan officers, borrowers, and attorneys regarding condo-related inquiries. Assist in reviewing insurance documentation, including Liability, Hazard, Flood, and Fidelity policies, to determine acceptability. Support senior team members in making recommendations for policy and process improvements. Maintain current awareness and understanding of all regulatory compliance responsibilities of the position, ensuring compliance with all applicable laws, regulations, policies, and guidelines. Collaborate with homebuilders and branch requests to ensure timely and accurate condo approval. Additional duties as assigned. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with a job. Working Conditions Information: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is often required to walk; use hands to finger, handle, or operate computers, objects, tools, or controls; and reach with hands and arms. Specific vision abilities required by this job include close vision and the ability to adjust focus. This job description is not a contract of employment. The employer, in its sole discretion, may modify or adjust the position to meet the organization’s changing needs. NFM Lending is an equal-opportunity employer. We value diversity and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. NFM believes success is created by a diverse workforce of individuals with different ideas, strengths, interests, and cultural backgrounds. The range provided reflects the expected compensation for this role and is considered a general guideline. Actual compensation will be decided based on factors such as geographic location, skills, education, experience assessed during the interview process, and internal pay equity. Compensation may also include incentives such as per-file bonuses and discretionary bonuses as applicable to the role. Qualifying employees are eligible to participate in our Total Rewards program. Additional information can be found by clicking on the following link: Benefits and Total Rewards NFM Lending, LLC. is an equal-opportunity employer. We value diversity and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. NFM believes success is created by a diverse workforce of individuals with different ideas, strengths, interests, and cultural backgrounds. Qualifications

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Appraisal Desk Assistant performs administrative duties for the Appraisal Department such as sending out invites to new appraisers, assisting with appraisal invoices, daily maintenance of the status dashboard, uploading documents in Encompass, and following up on outstanding documents. This position needs to possess strong communication skills and a willingness to provide exceptional customer service in a fast-paced, team environment. - Follow up on outstanding appraiser invoices and respond to Branch request for invoices. - Upload (split) branch invoice and compliance cert in Encompass. - Upload appraiser’s invoice into the O File (Paid or Unpaid folder). - Send out invites to new appraisers. - File maintenance for new, current and past appraisers. - Monitor and follow up on expired error and omissions insurance and License reports. - Follow up on outstanding non-disclosure Agreement. - Assist with monitoring and maintaining the Status Dashboard for: orders due today, appraisers past due, and client past due. - Contact clients to follow up on missing items using strong verbal and written communications skills. - Ensure that files and items are completed and in the correct location. - Effectively communicate, work with, and build relationships with all levels of constituents including culturally and linguistically diverse staff members and external candidates and/or vendors, while operating in a fast-paced customer service driven environment. Qualifications - Strong communication skills - Willingness to provide exceptional customer service Requirements - Assist department personnel with administrative functions such as faxing, scanning, processing mail, and emailing. - May proofread reports, lists, and other information for accuracy. - Assists Chief Appraiser with various research projects and/or special projects. - Additional tasks as assigned. Working Conditions Information The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Frequently required to sit and talk or hear. - Often required to walk; use hands to finger, handle, or operate computers, objects, tools, or controls; and reach with hands and arms. - Specific vision abilities required include close vision and the ability to adjust focus. Diversity and Inclusion At NFM Lending we are a diverse team of champions, industry pioneers and action leaders. We draw on the differences in who we are, what we’ve experienced, and how we navigate the mortgage industry with focused intention. We work to attract, develop, engage, advance and retain a high performing workforce through fostering an inclusive culture where everyone can join in the journey to success. EOE. Additional Information The range provided reflects the expected compensation for this role and is considered a general guideline. Actual compensation will be decided based on factors such as geographic location, skills, education, experience assessed during the interview process, and internal pay equity. Compensation may also include incentives such as per-file bonuses and discretionary bonuses as applicable to the role. Qualifying employees are eligible to participate in our Total Rewards program. Additional information can be found by clicking on the following link: Benefits and Total Rewards.