• Manage the day-to-day running of our Shopify store, ensuring products, collections and content are up to date. • Support the execution of promotional campaigns, seasonal launches and trading activity across multiple brands. • Maintain product listings, imagery, pricing and merchandising to deliver an excellent customer experience. • Coordinate with design, marketing and development agency to ensure timely delivery of ecommerce initiatives. • Monitor website performance and provide insights to improve conversion, revenue and customer experience. • Assist with reporting on key ecommerce KPIs, including sales, conversion rate, average order value and customer behaviour. • Support the implementation of website improvements, testing and optimisation opportunities. • Support the CRM team with email marketing campaigns and schedule handled on Klaviyo

Role Description IBMC is proudly assisting an international, high-growth Digital Commerce Powerhouse & Technology Group in hiring an elite, visionary Senior / Lead Shopify Developer. Our client specializes in architecting, launching, and scaling high-performance, multi-million dollar global brands using cutting-edge commerce technology. We are seeking a heavyweight, highly strategic Senior Shopify Developer with 6 to 10 years of deep, specialized ecommerce engineering experience. In this senior technical role, you will own the architectural roadmap of global Shopify Plus stores and complex headless commerce ecosystems. - Architect, scale, and maintain high-volume Shopify Plus stores using Liquid, advanced JavaScript (ES6+), React, and GraphQL. - Lead the strategy, development, and deployment of headless architectures using Shopify Hydrogen + Remix/Oxygen or advanced Next.js frameworks. - Build secure, high-performance custom Shopify Apps and scalable middleware (Node.js/TypeScript) to process complex data webhooks and background jobs. - Take full ownership of migrating legacy scripts and designing advanced, secure checkout logic using Shopify Checkout Extensibility and Shopify Functions. - Architect seamless API integrations between Shopify and enterprise-level external systems, including ERPs (SAP, NetSuite), CRMs, and complex PIM (Product Information Management) systems. - Own Core Web Vitals, technical SEO health, and server-side optimization to ensure peak loading speeds during global high-traffic sales events (e.g., Black Friday). - Establish clean code standards, lead comprehensive code reviews, manage CI/CD pipelines, and maintain technical documentation to ensure long-term system scalability. Qualifications - 6–10 years of professional experience in fullstack software engineering, with a strict, proven focus on enterprise-level Shopify / Ecommerce platforms. - Master-level expertise in the Shopify Plus ecosystem, Liquid, Shopify Theme architecture, and Shopify APIs (REST & GraphQL). - Elite proficiency in React, TypeScript, Node.js, and modern serverless/cloud hosting environments. Solid experience with Hydrogen or Next.js is mandatory. - Proven, hands-on experience implementing Checkout Extensibility and writing custom business logic via Shopify Functions. - Extensive track record of connecting complex global webhooks and integrating robust third-party ERP/PIM systems. - Strong expertise in Git workflows, CI/CD setup, testing frameworks (Jest/Cypress), and agile engineering practices. - Fluent, professional English (written and spoken) for high-level technical alignment and strategic reporting. Nice-to-Haves - Active certifications within the Shopify Partner/Developer ecosystem. - Modern, fully remote work flexibility allowing you to work from anywhere. - Opportunity to lead high-stakes, cutting-edge headless commerce architectures for top-tier brands. - Collaborative, tech-first, and innovation-driven environment under direct IBMC management support.

- Own and manage the CFO’s calendar, inbox, priorities, and follow-through across multiple workstreams, ensuring high-impact items are prioritized and executed. - Act as a true execution partner, bridging communication between leadership, vendors, legal, finance, operations, and external stakeholders. - Support business operations and strategic initiatives, helping drive accountability, tracking deliverables, and ensuring projects move forward. - Coordinate vendor relationships, contracts, renewals, and support operational due diligence processes. - Assist with legal and compliance-related workflows, including contract coordination, documentation tracking, trademarks, patents, and other high-stakes processes. - Support financial operations by reviewing reports, tracking budgets, vendor pricing, invoices, and identifying inconsistencies or opportunities for optimization. - Build, maintain, and improve systems, SOPs, workflows, dashboards, and operational processes to improve efficiency and reduce executive overhead. - Leverage AI tools (Claude, ChatGPT, automation tools, AI agents) to optimize workflows, documentation, and operational execution. - Prepare meeting materials, agendas, executive briefings, and maintain accountability around follow-ups and key action items. - Support exit readiness initiatives, data rooms, and confidential documentation processes as needed. - Coordinate travel, logistics, and ad hoc executive support requests in fast-changing environments.

• Take full ownership of Shopify store operations and customer experience • Eliminate inconsistencies across the site, including broken links, outdated promotions, and conflicting messaging • Standardize shipping, split shipment, and pre-order communication across all touchpoints • Build and document SOPs for all operational workflows • Implement systems and automations that reduce manual work and customer confusion • Respond to customer inquiries via Shopify inbox and social channels • Process refunds, reships, cancellations, and order updates • Triage and resolve support tickets based on urgency • Identify patterns in customer feedback and recommend improvements • Monitor order flow across Shopify, Base, and Amazon MCF • Resolve failed orders, inventory issues, and discrepancies • Coordinate with fulfillment teams to ensure timely delivery • Audit the website for broken links, incorrect pricing, and outdated promotions • Deliver weekly Shopify performance reports • Maintain compliance across ADA, privacy policies, and tracking regulations