Heroes buys, operates, and scales baby consumer brands
Ecommerce Specialist, Shopify, Klaviyo
Location
Philippines
Posted
6 days ago
Salary
$8 / hour
Seniority
Mid Level
Job Description
Ecommerce Specialist, Shopify, Klaviyo
Heroes
• Manage the day-to-day running of our Shopify store, ensuring products, collections and content are up to date. • Support the execution of promotional campaigns, seasonal launches and trading activity across multiple brands. • Maintain product listings, imagery, pricing and merchandising to deliver an excellent customer experience. • Coordinate with design, marketing and development agency to ensure timely delivery of ecommerce initiatives. • Monitor website performance and provide insights to improve conversion, revenue and customer experience. • Assist with reporting on key ecommerce KPIs, including sales, conversion rate, average order value and customer behaviour. • Support the implementation of website improvements, testing and optimisation opportunities. • Support the CRM team with email marketing campaigns and schedule handled on Klaviyo
Job Requirements
- 2+ years' experience in an ecommerce or digital trading role.
- Hands-on experience managing a Shopify store is essential.
- Strong understanding of ecommerce merchandising, product management and online trading best practices.
- Comfortable working with spreadsheets and analysing ecommerce performance data.
- Excellent organisational skills with the ability to manage multiple priorities in a fast-paced environment.
- Strong attention to detail and a proactive, problem-solving mindset.
- Experience with Google Analytics (GA4), Shopify reporting or similar ecommerce analytics tools.
- Experience with CRM and email marketing platforms (such as Klaviyo) is a plus
Benefits
- Remote work
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