Role Description You will enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. - Plan and manage onboarding of new digital properties, workflows, and processes - Coordinate activities between Product, Engineering, Training, and Support teams - Create project plans, timelines, and communication updates - Identify project risks and drive mitigation strategies - Ensure support teams have needed tools, documentation, and training prior to launch - Track and report implementation progress to leadership Qualifications - High School Diploma/GED - 1+ years of experience in project coordination or project management - 1+ years of experience with organizational and planning skills - 6+ months of experience with digital products, identity workflows, or call center operations Requirements - All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy. Benefits - Comprehensive benefits package - Incentive and recognition programs - Equity stock purchase - 401k contribution (all benefits are subject to eligibility requirements) Company Description At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. - UnitedHealth Group is an Equal Employment Opportunity employer under applicable law. - Qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status. - UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

• Manage a shared, partner-facing inbox, triaging and responding to incoming queries • Route requests to the appropriate internal stakeholders when needed • Independently respond to standard or recurring queries with accuracy and clarity • Support onboarding and ongoing partner communications • Collaborate internally to gather information and resolve partner questions • Process and approve operational requests within internal systems • Contribute to building and improving documentation and FAQs

Role Description Abacus is seeking a dynamic and detail-oriented Technical Project Manager to join our growing team in Lahore. The successful candidate will lead a range of client projects from inception to completion ensuring they are delivered on time, within budget, and aligned with high-quality standards. This role is ideal for a proactive problem-solver with a strong technical foundation, excellent stakeholder management skills, and a passion for delivering exceptional results. The Project Manager will work closely with clients and cross-functional teams, contributing directly to the success and growth of our consultancy. Key Responsibilities: - Project Planning & Initiation: - Define project scope, goals, and deliverables in collaboration with clients and internal teams. - Develop detailed project plans, including timelines, budgets, resource allocation, and risk assessments. - Conduct kickoff meetings and ensure alignment across all stakeholders. - Define project tasks and allocate resources effectively. - Project Execution & Monitoring: - Drive day-to-day project operations, ensuring progress aligns with planned objectives. - Monitor timelines, budgets, deliverables, and resources. - Identify risks and develop mitigation strategies proactively. - Utilize project management tools for tracking and reporting. - Maintain consistent communication with project teams and stakeholders. - Stakeholder Management: - Foster strong relationships with clients and internal teams. - Provide clear, timely updates on project status, changes, and challenges. - Manage expectations and maintain a high level of client satisfaction. - Lead stakeholder meetings and presentations. - Technical Insight: - Understand key technical aspects relevant to project scope (e.g., software development, IT systems, engineering processes). - Bridge communication between technical and non-technical stakeholders. - Collaborate with technical teams to ensure feasibility and quality delivery. - Identify and resolve technical risks and constraints. - Project Closure: - Ensure all deliverables are completed, approved, and documented. - Lead post-project evaluations to capture lessons learned. - Prepare and present closure reports and ensure proper archiving. Qualifications - Bachelors degree in Project Management, Engineering, Computer Science, Business Administration, or related field. - 3-5 years of hands-on project management experience. - Proven success managing multiple projects and meeting tight deadlines. - Strong command of project management methodologies (Agile, Waterfall, etc.). - Technical understanding of relevant domains (e.g., software development lifecycle, data analytics, cloud solutions). - Excellent written and verbal communication skills. - Strong leadership, analytical, and problem-solving capabilities. - Proficiency with project management tools such as Jira, Asana, Microsoft Project, etc. - PMP certification (or equivalent) is a strong plus. Requirements - Project Planning & Execution - Risk & Budget Management - Stakeholder Engagement - Technical Communication - Leadership & Team Collaboration - Time & Resource Management - Proficiency in Project Management Tools Benefits - A fast-paced, collaborative, and rewarding work environment. - Opportunities for career growth and skill development. - Engagement with diverse, impactful projects. - Competitive compensation and benefits. - Work location in the vibrant city of Lahore.

• Own projects from kickoff to go live and post go live support • Keep scope, timeline, stakeholders, and delivery under control • Work closely with clients, technical teams, and partners to move projects forward • Run workshops, clarify requirements, document decisions, and keep everyone aligned • Spot risks early and deal with them before they become delivery problems • Learn the serialization domain properly and become confident enough to lead projects in it • Communicate clearly in Spanish and English with clients and internal teams across different markets