Role Description Abacus is seeking a dynamic and detail-oriented Technical Project Manager to join our growing team in Lahore. The successful candidate will lead a range of client projects from inception to completion ensuring they are delivered on time, within budget, and aligned with high-quality standards. This role is ideal for a proactive problem-solver with a strong technical foundation, excellent stakeholder management skills, and a passion for delivering exceptional results. The Project Manager will work closely with clients and cross-functional teams, contributing directly to the success and growth of our consultancy. Key Responsibilities: - Project Planning & Initiation: - Define project scope, goals, and deliverables in collaboration with clients and internal teams. - Develop detailed project plans, including timelines, budgets, resource allocation, and risk assessments. - Conduct kickoff meetings and ensure alignment across all stakeholders. - Define project tasks and allocate resources effectively. - Project Execution & Monitoring: - Drive day-to-day project operations, ensuring progress aligns with planned objectives. - Monitor timelines, budgets, deliverables, and resources. - Identify risks and develop mitigation strategies proactively. - Utilize project management tools for tracking and reporting. - Maintain consistent communication with project teams and stakeholders. - Stakeholder Management: - Foster strong relationships with clients and internal teams. - Provide clear, timely updates on project status, changes, and challenges. - Manage expectations and maintain a high level of client satisfaction. - Lead stakeholder meetings and presentations. - Technical Insight: - Understand key technical aspects relevant to project scope (e.g., software development, IT systems, engineering processes). - Bridge communication between technical and non-technical stakeholders. - Collaborate with technical teams to ensure feasibility and quality delivery. - Identify and resolve technical risks and constraints. - Project Closure: - Ensure all deliverables are completed, approved, and documented. - Lead post-project evaluations to capture lessons learned. - Prepare and present closure reports and ensure proper archiving. Qualifications - Bachelors degree in Project Management, Engineering, Computer Science, Business Administration, or related field. - 3-5 years of hands-on project management experience. - Proven success managing multiple projects and meeting tight deadlines. - Strong command of project management methodologies (Agile, Waterfall, etc.). - Technical understanding of relevant domains (e.g., software development lifecycle, data analytics, cloud solutions). - Excellent written and verbal communication skills. - Strong leadership, analytical, and problem-solving capabilities. - Proficiency with project management tools such as Jira, Asana, Microsoft Project, etc. - PMP certification (or equivalent) is a strong plus. Requirements - Project Planning & Execution - Risk & Budget Management - Stakeholder Engagement - Technical Communication - Leadership & Team Collaboration - Time & Resource Management - Proficiency in Project Management Tools Benefits - A fast-paced, collaborative, and rewarding work environment. - Opportunities for career growth and skill development. - Engagement with diverse, impactful projects. - Competitive compensation and benefits. - Work location in the vibrant city of Lahore.

• Own projects from kickoff to go live and post go live support • Keep scope, timeline, stakeholders, and delivery under control • Work closely with clients, technical teams, and partners to move projects forward • Run workshops, clarify requirements, document decisions, and keep everyone aligned • Spot risks early and deal with them before they become delivery problems • Learn the serialization domain properly and become confident enough to lead projects in it • Communicate clearly in Spanish and English with clients and internal teams across different markets

• Own and drive the delivery and operational excellence of modern data platforms (including streaming, data lakes, and analytics) for multiple customer accounts. • Translate business and technical requirements into actionable Epics, Stories, and Tasks that mature and improve customer data platforms while aligning to phData methodologies and best practices. • Ensure engagements are delivered on time, within scope, and on budget, with clear measures of success and value for customers. • Lead and motivate client technical teams, providing hands-on technical leadership for design, implementation, and ongoing operational support of cloud data platforms. • Provide leadership during major incidents, ensuring effective coordination, communication, escalation, and follow-through to resolution, root cause analysis, and remediation. • Collaborate with cross-functional partners including architects, engineers, and site reliability/operations teams in the US and India to deliver successful client engagements and seamless handoffs across time zones. • Develop strong relationships with sponsors and stakeholders, keeping them informed of progress and outcomes, hosting leadership discussions, and identifying opportunities to expand the value of our services. • Ensure teams are trained and prepared to deliver by driving accurate process documentation, clear internal and external communication, and continuous readiness for production operations. • Maintain proper staffing levels across accounts, balancing delivery between US and India team members to support continuous delivery and high customer satisfaction. • Deliver feedback and drive improvements to our overall Managed Services offerings through process optimization, knowledge sharing, and creation of accelerators and reusable assets. • Champion phData’s core values and foster a culture of accountability, ownership, and continuous improvement within delivery teams. • Contribute to the evolution of best practices for incident management, change management, and modern data platform operations across multiple customers. • Act as a trusted advisor to senior client stakeholders (Director and VP level), shaping roadmaps for cloud data platforms and influencing strategic decisions around data and analytics operations. • Mentor and coach architects, engineers, and operations team members, helping them grow technical depth and delivery capabilities across large and complex environments. • Help define and refine Managed Services standards, playbooks, and frameworks to support scalable growth across a broad customer base.

Role Description This is a client-facing solution ownership and implementation leadership role that blends product thinking with strong project management discipline. You will lead engagements from problem framing and solution definition through execution planning, delivery, and go-live readiness, ensuring that what is built is both valuable and successfully delivered. You will partner closely with: - Customers - Technical Leads - Architects - Professional Services leadership This role is for a project manager who is comfortable navigating ambiguity, defining value-driven scope, making trade-offs, and maintaining momentum across both discovery and delivery phases through effective communication and using influence. Success in this role means more than delivering on time; it means ensuring the right solution is defined, delivered effectively, and adopted to achieve measurable business outcomes. A successful Technical Project Manager brings a strong foundational understanding of the Decisions platform and can work credibly with technical leaders to facilitate solution discussions, assess implications, and support sound delivery decisions. What You’ll Lead - Problem Framing & Solution Definition - Lead structured discovery to understand customer problems, goals, and constraints - Translate business needs into clear problem statements and outcome-driven MVP definitions - Shape solution approaches in partnership with Technical Leads and Architects, ensuring feasibility and value alignment - Challenge and refine requirements to focus on business impact, not just feature completeness - Define scope boundaries that reflect prioritized value, not just initial requests - Delivery Planning & Execution - Lead project scoping, planning, and execution from kick-off through deployment, defining clear scope boundaries, milestones, and ownership - Translate solution scope into actionable delivery plans and structured backlogs - Identify risks, dependencies, and scope changes early and drive structured resolution - Facilitate backlog clarity, milestone tracking, and deployment readiness - Act as the single source of truth for project status, risks, decisions, and next steps - Manage scope control throughout the engagement by flagging scope creep, leading change order conversations, and helping maintain alignment to contract scope and expected outcomes - Leverage delivery tooling and reporting mechanisms to keep project health, customer updates, and internal visibility clear and current - Dynamic Scope, Value, & Team Leadership - Continuously align delivery to changing requirements, technical realities, and business priorities - Make informed trade-offs between scope, timeline, and value in partnership with stakeholders - Re-prioritize work based on impact, feasibility, and delivery progress - Ensure alignment between contracted scope, intended outcomes, and actual delivered value - Coordinate cross-functional project teams, helping align Developers, Architecture, and customer stakeholders around priorities and delivery goals - Provide day-to-day delivery leadership so team members understand what is needed, when it is needed, and how their work connects to the client’s intended outcomes Qualifications - 6+ years leading client-facing software, SaaS, or platform implementations - Strong experience defining and shaping scope, not just managing it - Ability to operate across both discovery (what/why) and delivery (how/when) - Confidence working with senior client stakeholders and leading clear communication in both steady-state and high-pressure situations - Ability to partner credibly with technical leaders on architecture, integrations, and delivery trade-offs, with a foundational understanding of the Decisions platform - Strong ownership mindset, with focus on customer outcomes, usability, and value realized - Calm, organized, and solution-oriented under pressure - Experience in Professional Services, consulting, or implementation environments preferred - Experience with workflow automation, integration-heavy solutions, or process transformation is a plus Why Join the Decisions Professional Services Team: This role goes beyond traditional project management by combining product-level thinking with strong execution leadership. Technical Project Managers at Decisions don’t just coordinate delivery; they actively shape the solution approach, influence how work gets done, and drive meaningful client outcomes. You’ll work closely with technical and delivery leaders, with the opportunity to contribute directly to both what gets built and how it’s delivered, while continuously improving delivery quality and impact.