Operations Director
Location
Washington
Posted
15 hours ago
Salary
$204K - $307K / year
Seniority
Lead
Job Description
Operations Director
teamLFG
• Lead the strategic and operations planning process for the studio with the Studio Head, General Manager, and the project leadership team • Act as the primary point of contact and main point of escalation between the studio and central PlayStation functions (HR, IT, legal, infosec, etc) to manage priorities and ensure deliverables are met • In conjunction with the Studio Head, own and prioritize the backlog of studio leadership work – strategic initiatives, tasks, and action items • Manage and improve the rhythm of the business (ROB) in coordination with the overall PlayStation ROB calendar (e.g., financial submissions, staff and budget planning) • Drive execution of strategic initiatives and special projects as a member of studio leadership team • Oversee studio IT functions and ensure alignment with PlayStation information security requirements and best practices • Partner with the HR team and internal studio managers on all people and talent processes including talent evaluation and compensation • Maintain complete understanding of studio needs, including day-to-day operations needs, usage of existing systems/services/spaces, ongoing projects and IT operations activities • Create accurate forecasts and manage Studio Operational budgets • Create regular communications tailored to the studio, stakeholders, and both internal and external partners • Build, mentor, and direct the Operations team for the studio. Collaborate with them to define near term goals. Support them in achieving career objectives • Foster a culture of trust, feedback, and continuous learning, in partnership with Craft and Management leaders • Monitor and refine organizational structures and rituals to align with product development and team needs • Cultivate an inspiring and rewarding studio culture to build one of the best places in the industry to make games • Set standards for quality people management and then model those standards • Collaborate with other studio leaders to ensure alignment with studio best practices
Job Requirements
- Demonstrated Operational, Management, and Leadership experience with team sizes of 75+ people
- Proven project management skills, including building and maintaining work backlogs, tracking, scheduling, and driving projects to completion
- Experience navigating and managing contracts, review of contracts, and external business relationships
- Experience making technical decisions on studio infrastructure working with internal engineering teams and information technology teams
- Excellent written and oral communication skills, including the ability to deliver executive presentations and communicate studio wide
- Demonstrated experience in rapidly learning new methods and processes and adapting them to critical business needs
- Strong facilitation and conflict resolution skills, with the ability to drive high-value meetings, navigate challenging discussions, and establish clear action items and accountability
- Proven ability to understand, simplify, and solve problems in a fast-paced and constantly evolving environment
- Experience in effectively managing personnel issues and developing a high-performance team
- Experience with agile/scrum development processes
- Experience leading teams in a hybrid work environment
- Experience working in the video game industry
Benefits
- medical
- dental
- vision
- matching 401(k)
- paid time off
- wellness program
- coveted employee discounts for Sony products
- bonus package
Related Guides
Related Categories
Related Job Pages
More Operations Jobs
Creative Operations Manager
HiBobHiBob is a modern HR technology company focused on transforming the way organizations operate in today’s dynamic workplace. Its platform streamlines core HR processes, enhances e
Job Description We're looking for a Creative Operations Manager to build and run a modern, disciplined operating model for our Brand organization. This role is responsible for scaling how creative work is planned, produced, measured, governed, and improved across internal teams, agencies, and freelancers. You'll sit at the intersection of brand, creative, production, systems, and operations. Your mandate is to make the work more efficient, more measurable, and easier to scale without lowering the creative bar. That includes owning workflows, resourcing, tool strategy, AI-enabled ways of working, budget visibility, digital asset management, and governance standards. This is a strategic and hands-on role for someone who understands how high-performing creative teams operate and can translate that into systems, processes, and operating discipline people will actually use. Job Requirements - 7+ years of experience in creative operations, production operations, program management, agency/resource management, or a similar role within a brand, in-house creative team, studio, or agency environment - Strong communication and stakeholder management skills, with the ability to stay tightly aligned with the VP of Brand and build clarity, trust, and follow-through across cross-functional teams and external partners - Proven ability to act as a strategic operational partner to the VP of Brand, strengthening planning, prioritization, resource allocation, and execution across the creative organization - Proven experience building scalable workflows, operating models, and resource planning processes that increase creative output while maintaining a high standard of quality - Experience managing agencies, freelancers, and vendors, including onboarding, performance management, business reviews, and where needed, RFP/tender processes - Experience partnering with cross-functional stakeholders and internal clients to prioritize work, align on scope, and recommend alternatives when requests fall outside budget or business priorities - Strong command of project management, resourcing, collaboration, and DAM tools - Experience with digital asset management, asset governance, and content operations - Experience building reporting frameworks and using operational data to improve workload visibility, SLA performance, partner performance, and overall team effectiveness - Experience owning or influencing budgets, forecasting, vendor spend, and creative services financial management in partnership with procurement, accounts payable, and finance - Demonstrated leadership and strong cross-functional influence, with the ability to set expectations, create accountability, and drive follow-through - Strong program management skills, with the ability to set milestones, manage competing priorities, and keep teams focused on outcomes - Excellent judgment, communication, and change management skills - Ability to operate effectively in a fast-paced, highly matrixed environment with multiple stakeholders and shifting priorities - Global experience working across cultures, time zones, and language differences - Practical experience with AI tools, workflow automation, and operational implementation Job Responsibilities - Lead and scale the Creative Operations function, establishing efficient operating models and best practices across the Brand organization. - Design, optimize, and govern end-to-end creative workflows to improve planning, execution, scalability, and operational efficiency. - Drive resource planning and production management across internal creative teams, agencies, and freelance partners. - Own the Creative Operations technology stack, including workflow management tools, Digital Asset Management (DAM), and AI-powered solutions. - Develop and implement AI-enabled processes and automation to enhance productivity and optimize creative operations. - Establish governance standards to ensure consistency, quality, and compliance across creative assets and operational processes. - Manage creative budgets, forecasting, vendor relationships, and resource allocation in partnership with Finance and Procurement. - Build reporting frameworks and leverage operational data to measure performance, improve visibility, and drive continuous improvement. - Collaborate closely with Brand, Marketing, Product, Finance, and other cross-functional stakeholders to align priorities and support business objectives. - Lead operational excellence initiatives that enable high-quality creative output while supporting a fast-paced, global organization Benefits HiBob is a village filled with amazing people and we're especially proud of that. It's a place where Bobbers can be themselves. We're about fun, dreams, hopes and ambition, just as much as we are about precision, growth, and top performance. Becoming a Bobber means you'll receive competitive Total Reward offer including: Financial & Equity Incentives - Equity Plan: Participation in the Company Share Options Plan - Social Contributions and Keren Hishtalmut - Employee Referral Program: $2,500 for each successful hire - Wolt Benefit (meal card): ₪1,000 per month Health, Wellness - Private Health Insurance: Comprehensive premium medical coverage - Sick Leave: Full payment from the first day of illness - Wellness Benefits: Annual Headspace subscription and dedicated wellness programs - Preventive Screening: Health screenings for employees aged 40+ Work-Life Balance & Leave ⚖️ - Paid Time Off: Competitive paid time off policy - HiBaby: 3 weeks of additional fully paid bounding time for new parents - Bob Balance Days: 4 additional company-wide "long weekend" days (one per quarter) - Social Impact: 2 paid days per year for volunteering and social contribution - Work from Anywhere: Temporary remote work option for up to 2 months (available after 6 months of tenure). - Birthday Day Off: Enjoy a day off during your birthday month Hybrid Work & Office Environment - Hybrid Model: A flexible balance between office and home-based work - Home Office Allowance: One-time stipend to ensure an ergonomic and productive home setup - Transportation: Monthly travel allowance or parking arrangements - Pet-Friendly: Dog-friendly office environment to support a stress-free workplace Culture & Growth - Social Events: Regular team-building and company-wide events, both local and global - Professional Growth: A culture built on precision, performance, and ambitious career scaling If this sounds like something you've been looking for, we'd love to have you. Come on, join our village
Aviation Operations Coordinator
Hunt StWe help Aussie companies find top 3% remote talent in the Philippines & Nepal for a single finder's fee.
• Coordinate ground handling, permits, and airport services for non-scheduled flights across the company’s network • Monitor live flight operations and proactively identify and resolve issues including delays, diversions, weather disruptions, and customs or immigration complications • Communicate directly with clients, airport authorities, ground handling agents, crew, and immigration and customs officials • Prepare and deliver clear written and verbal shift handovers, accurately summarising ongoing flights, operational issues, and outstanding tasks to ensure continuity and zero gaps in operational coverage. • Deliver diplomatic, solutions-oriented communication to clients, particularly when conveying schedule changes or operational disruptions • Coordinate crew services including hotel bookings, ground transportation, and catering arrangements • Prepare and process overflight and landing permit applications across multiple jurisdictions • Maintain accurate operational records and update internal systems in real time • Work collaboratively with the Bangkok OCC team across rotating shifts to maintain 24/7 coverage
Sales Nurse Educator
Ascend LearningAscend Learning is a leading provider of educational software, content, and analytics services. Through its extensive group of companies, the educational techno
Title: Sales Nurse Educator Location: United States Job Description: GA, US AL, US NC, US SC, US LA, US We Impact Lives Through Purpose-Driven Work in A People First Culture Ascend Learning, a leading healthcare and learning technology company, is the connection between a powerful portfolio of brands serving students, educators, and employers with outcomes-based, data-driven solutions across the lifecycle of learning. From testing to certification, Ascend Learning products are used by physicians, emergency medical professionals, nurses, allied health professionals, certified personal trainers, financial advisors, skilled trades professionals and insurance brokers. Headquartered in Burlington, MA, with additional office locations and hybrid and remote workers in cities across the U.S., Ascend Learning was recognized by Newsweek and Plant-A Insights Group as one of America’s 2025 Greatest Workplaces as well as America’s Best Places to work for Mental Well-Being for 2025. We're always looking for talented, passionate professionals to join us in our mission to help change lives. If this sounds like an environment where you'd thrive, read on to learn more. Ascend Learning's Nursing Category is fueled by a commitment to excellence as we support the full learning journey of future nurses. Our nursing brands — ATI, APEA, and NursingCE — offer evidence-based solutions designed to develop practice-ready nurses who are prepared for board certification and clinical practice. We use data analytics and engaging learning tools to help nursing students master core content. And we provide nursing education administrators and faculty with best-in-class support and expertise from some of the sharpest minds in nursing education. We aid nurse educators in understanding students' comprehension based on nearly two decades of data — including more than 12 million proctored assessments — that detail student learning and performance. The result is customers who are confident in their program offerings and positioned for healthy outcomes. WHAT YOU'LL DO As a Sales Nurse Educator, you will help achieve revenue targets, provide support and strategic direction to sales efforts, and create value for clients by offering innovative solutions to address client needs. WHERE YOU’LL WORK This position offers the flexibility of remote work within the assigned territory in the South region, with proximity to a major airport. Major cities in the South Region considered include, but not limited to, Dallas, Atlanta, Charlotte. Minimum 50% travel is required. HOW YOU’LL SPEND YOUR TIME - Enhance client relationships with product deliverables based on relevant and current client needs. - Work in collaboration with the sales representative to develop strategies for specific sales opportunities as well as work with sales team to improve messaging and presentation skills. - Build and maintain quality relations with clients to retain existing business and generate new business. - Remain aware of instances when additional resources and services will improve program outcomes and collaborate with the sales team to provide opportunities for additional revenue. - Utilize resources as appropriate to maintain competency in nursing education. WHAT YOU'LL NEED - Master’s degree in nursing required; Doctoral degree a plus - Current Registered Nurse license; Certified Nurse Educator is a plus - Five or more years of experience teaching in an academic nursing setting - Previous sales experience preferred - Experience in nursing education using ATI resources is strongly preferred - Strong independent work skills in remote setting, high level accountability to team and clients, and ability to organize multiple tasks and succeed in a competitive environment. Collaborate with Account Executive to demonstrate ATI value to faculty. - High-level presentation skills and a comfort with public speaking. Strong communication, interpersonal, and teamwork skills. Tailors’ presentations to client organizations. - Demonstrated command of various teaching and learning strategies, ability to facilitate and guide group decisions and foster teamwork and ability to facilitate online virtual meetings - Strong working knowledge of ATI nursing products as a result of being a faculty user, strong knowledge of nursing education standards and practices. Maintains up to date knowledge of ATI Nursing Education, the competitive landscape, and market drivers. - Ability to collaborate with a variety of individuals to deliver quality services, promote client satisfaction and secure new business. Identify client needs and potential solutions, - Develops and maintains a consultative relationship with clients and demonstrates solution functionality through solution demonstration. Flexible and highly adaptable to non-traditional role of nurse educator in the business environment - Technologically competent with PowerPoint, ZOOM, MS Word, MS Excel, Adobe Acrobat, and the Internet - Ability to travel minimum of 50% BENEFITS - Flexible and generous paid time off - Competitive medical, dental, vision and life insurance - 401(k) employer matching program - Parental leave - Wellness resources - Charitable matching program - On-site workout facilities (Leawood, Gilbert, Burlington) - Community outreach groups - Tuition reimbursement Fostering A Sense of Belonging Our values-driven culture unifies our teams and inspires a mindset of action, innovation, and collaboration, with a relentless focus on customers. We seek out and celebrate all people and perspectives and cultivate an inclusive culture where everyone can thrive, feel valued, and be authentic. Our culture is firmly rooted in the belief that by embracing our differences and drawing on diverse perspectives, we are a stronger, more innovative, and more successful organization where employees experience a sense of belonging. Ascend Learning, LLC is proud to be an equal opportunity employer (M/F/Vets/Disabled). No agency or search firm submissions will be accepted. Applications for U.S.-based positions with Ascend Learning, LLC must be legally authorized to work in the United States, and verification of employment eligibility will be required at the time of hire.
Manager, Regional Operations
Vannevar LabsSilicon Valley technology for the country's most critical national security problems
Title: Manager, Regional Operations Location: Reno, Nevada, 89502-1576, United States of America DaVita is currently seeking a Regional Operations Manager for Patient Pathways in the Vegas or Reno markets! Patient Pathways is the nation's largest independent provider of discharge planning, placement services, and education for acute dialysis patients across the country. We are in search of a strong operational leader to manage and support approximately 21 hospital partner programs located across Vegas, Reno, Oakland, and the Pacific Northwest. This will be a remote position, but the teammate will need to be located in this area as regular travel is required across the territory. We find that our best leaders are those who create an inspiring vision for the future and empowers their team to achieve success. They have always enjoyed tackling difficult problems and believe that the best way to solve them is through collaborative, team efforts. They take ownership of results and instill accountability in those they lead. They are driven, strong communicators, relationship builders, and find real fulfillment in challenging work. The Role You'd Play as a Regional Operations Manager: Team Leadership: - Lead a remote team consisting of approximately 9 Patient Pathways Dialysis Coordinators within the Patient Pathway program including but not limited to teammate relations, fostering a positive work environment, conducting annual performance and salary reviews, performance management, recruitment, retention, terminations, and related ePCNs - Conduct regular update calls and operating reviews with each direct report - Manage the hiring and onboarding process for Dialysis Coordinators in assigned territory - Know, understand, implement and follow DaVita Teammate Guidelines and employment policies and procedures - Schedule and organize new teammate training, including both classroom training and on-site shadowing Financial - Review financial statements and data - Ownership of territory P&L - Utilize financial data to improve profitability. Prepare and control operational budgets. Plan effective strategies for financial well-being of Patient Pathways. Growth and Strategic Initiatives - Implement new Patient Pathways Program across hospital partners - Meet face to face with hospital partners to discuss current discharge processes - Structure, introduce and train hospital partners on the Patient Pathway program - Identify areas of improvement in the discharge process in individual local markets - Conduct regular update check-ins with hospital partners and Patient Pathways management before, during, and after implementation - Analyze, develop, and implement new ways for the company to differentiate itself in the marketplace - Develop in-depth knowledge of the company's service offerings, markets, current market share within individual markets, market competition, and strategies to secure new business Conduct Local Market Education, Awareness and Strategy - Work cross-functionally with DaVita and Non-DaVita operations leadership across chronic and hospital services teams to introduce Patient Pathways - Update local operations leadership on the progress and impact of the Patient Pathways program - Discuss ongoing strategies for each market with Patient Pathways and field management Dialysis Coordinator Coverage Assistance - Provide coverage assistance at Patient Pathways partner hospitals as needed (including but not limited to covering during teammate PTO leave or position vacancies) Reporting - Analyze Patient Pathways reports for assigned territory including but not limited to patient volume for each Dialysis Coordinator and length of stay and readmissions metrics for territory and individual hospitals - Analyze performance of each market and make recommendations on future action plans based on the analysis - Provide management team with monthly updates regarding the above metrics Experience Required for this Role: - Minimum of two (2) years' management experience required; remote teammate management required; healthcare industry management experience preferred - Minimum of two (2) years' project management and/or project implementation experience required - Minimum of one (1) year experience demonstrating strong understanding of commercial insurance plans and benefits (PPO, HMO, POS, EPO, Indemnity) as well as government insurance programs (Medicare, Medicaid) required - Operational or client management experience across multiple sites required - Track record of developing strategies around growth and operational problem solving. Partnerships and influence are a part of your leadership tool set. - Experience driving results for your book of business. You love KPIs and have already been successful in mobilizing resources to impact the team’s performance. You love a good root-cause analysis and flow chart, and you use these things to track your team’s success in achieving the goal. - Education: Bachelor’s Degree Required; Master’s preferred - Travel: Availability for regional and some national travel; up to 75% What We’ll Provide: More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings. - Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out - Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more - Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning. #LI-CM5 At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic. This position will be open for a minimum of three days. Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.


