• Provide a regional execution and operational delivery support for HR Technology across Europe • Ensure stable service performance, SLA compliance, and continuity of critical HR processes, including employee lifecycle and payroll support • Translate regional HR requirements into actionable system solutions • Own the resolution of incidents and service requests • Support change and release activities, including testing, deployment readiness, post-go-live support • Partner with internal and external teams to strengthen support processes, improve operational performance, and identify opportunities to enhance systems, processes, and employee experience

• Manage HR administrative processes and queries and action appropriate and timely response in accordance with existing policies and procedures, employment-related legislation and employment agreements. This includes but not limited to, HR forms, recruitment, health and safety, benefits, onboarding, offboarding, performance etc. • Respond to general enquiries and assistance on HR related matters, communicating information in a consistent, accurate and timely manner providing references to appropriate resources. • Prepare HR-related documentation including but not limited to letters and employment agreements as and when required. • Master all HR related systems and be able to navigate smoothly to provide guidance to the team and wider business. • Build strong, positive and collaborative relationships to help our managers understand their people and enable them to achieve better outcomes • Manage workflow through a shared inbox and our HR system (ELMO) and action appropriate response. • Contribute towards HR related projects as part of the strategic plan, planning, developing and implementing. These projects are wide ranging as we are a relatively new HR team and still building robust HR foundations we are also focussed on projects to be an employer of choice. • Maintain up to date HR industry knowledge, documentation, procedures and systems to ensure solutions are delivered consistently to a high standard eg. legislation Intranet, ELMO, policies, letter templates etc. • Escalate calls when a more considered response is required to the appropriate management level. • Utilise reports and information to identify trends and improve processes, policies and workflows. • Identify trends and develop service solutions to proactively manage and reduce the number of queries and/or requests and support and promote the use of self-service tools where applicable. • Drive continuous improvement across all activities in the areas of customer focus, innovation and staff empowerment. • General Head Office administration tasks

Role Description The HR Business Partner (HRBP) plays a pivotal role in driving the HR agenda and supporting business objectives through effective HR strategies and initiatives. This role serves as a trusted advisor to business leaders, providing expert guidance and support in all areas of human resources management. - Collaborate closely with business leaders to understand their strategic objectives and provide HR solutions that support their goals. - Partner with managers to drive employee engagement, retention, and performance management initiatives. - Provide coaching and guidance to managers on employee relations issues, including performance improvement plans, disciplinary actions, and conflict resolution. - Conduct regular talent reviews and workforce planning activities to ensure the organization has the right talent in place to meet current and future business needs. - Lead and support the implementation of HR programs and initiatives, including talent acquisition, onboarding, training and development, and compensation and benefits administration. - Analyze HR metrics and data to identify trends, insights, and areas for improvement, and make recommendations to drive positive change. - Stay current on HR trends, best practices, and employment laws to ensure compliance and inform decision-making. - Serve as a champion of diversity, equity, and inclusion initiatives, fostering an inclusive workplace culture where all employees feel valued and respected. - Other duties as required. Qualifications - Strong knowledge of HR principles, practices, and employment laws. - Proven ability to build trusted relationships and influence stakeholders at all levels of the organization. - A strong grasp of the organization's industry, market, and business strategies to align HR initiatives with overall company goals. - Proficiency in handling complex employee relations issues, including conflict resolution and dispute mediation. - Sound judgment and the ability to make informed, ethical decisions in various HR situations. - Strong interpersonal abilities to build relationships, influence decision-makers, and foster collaboration. - Excellent verbal and written communication skills to convey HR policies, changes, and information effectively to employees and management. - Demonstrated commitment to diversity, equity, and inclusion. - Strong problem-solving skills to address complex HR issues and develop innovative solutions. - Ability to coach and mentor employees, identify their strengths and areas of improvement, and develop effective training and development plans. - Effective communicator, ability to understand and manage your emotions and the emotions of others, build relationships, and communicate effectively. - Ability to work effectively with people from diverse backgrounds and cultures and understand how cultural differences can impact organizational culture. - Strong proficiency in the use of Microsoft Office, Excel, Word, and PowerPoint. Requirements - Bachelor’s degree in Human Resources or closely related field preferred. - 2+ years of progressive HR experience. - HR certification (e.g., PHR, SHRM-CP) preferred, but not required. Benefits - This job operates in a professional office environment but is able to work remotely per the relevant company policies. - This role routinely uses standard office equipment. - Infrequent out-of-the-area and overnight travel may be required. Company Description Endries International, Inc. is a leading distributor of industrial fasteners and Class-C components, offering advanced supply chain solutions for over 50 years. With 26 distribution centers across North America and Europe, the Endries family of brands delivers an extensive product breadth of over 800,000 SKUs, including standard and engineered fasteners. Headquartered in Brillion, WI, Endries is committed to providing innovative, reliable solutions with a focus on quality and service for industrial and commercial OEMs. Endries International is an equal opportunity employer. All qualified applicants will be considered for employment without attention to his or her race, color, religion, sex, sexual orientation, age, national origin, marital status, pregnancy, veteran status or because of a disability that does not prevent the individual from performing the essential functions of his or her job, as well any other legally protected class status.

• Assist in onboarding and orientation for new hires. • Support the planning and creation of engagement activities to enhance employee experience. • Assist in auditing and updating staff information in our HR systems. • Help prepare HR reports and presentations as needed. • Assist in organising monthly, quarterly, and annual HR events. • Provide general administrative assistance to the HR Team. • Participate in special projects or tasks as needed.