Outsourcey

• Assist clients with job searches by identifying relevant employment opportunities • Tailor resumes and cover letters for specific positions • Optimize LinkedIn profiles to improve recruiter visibility • Submit job applications on behalf of clients based on approved job search strategies • Research companies, hiring managers, and open positions • Reach out to recruiters and hiring managers through LinkedIn, email, and other professional channels • Track applications, interviews, follow-ups, and job search progress using CRM systems and spreadsheets • Schedule interviews and assist clients with interview preparation and follow-up communications • Maintain accurate client records, career plans, and application tracking • Monitor job boards and identify new employment opportunities for clients • Provide exceptional customer support to current and prospective clients • Manage calendars, appointments, and tutoring schedules • Respond to emails, phone calls, and client inquiries professionally and promptly • Prepare reports, spreadsheets, documents, and client correspondence • Maintain organized digital filing systems and business documentation • Update CRM records, customer databases, and operational systems • Assist with student onboarding, enrollment documentation, and scheduling • Support invoicing, payment tracking, and administrative recordkeeping • Create and schedule social media posts across multiple platforms • Assist with email marketing campaigns, newsletters, and promotional materials • Conduct online research and support special business projects • Identify opportunities to improve workflows, client experience, and administrative processes • Perform additional administrative and executive support tasks as assigned.

• Lead the creative direction for marketing campaigns, client projects, and brand initiatives. • Develop and maintain high design standards across all creative output, ensuring consistency and quality. • Mentor, coach, and provide creative leadership to the existing design team, fostering growth and continuous improvement. • Review, refine, and approve creative work produced by junior designers, providing constructive feedback and direction. • Develop branding concepts, visual identities, logos, brand guidelines, and comprehensive design systems. • Design high-quality marketing collateral, digital advertising, websites, landing pages, email campaigns, presentations, and social media assets. • Translate marketing strategies and business objectives into compelling creative concepts across both static and motion formats. • Collaborate closely with marketing, content, development, and account management teams to deliver integrated creative solutions. • Identify opportunities to improve creative processes, workflows, and overall team capability. • Stay current with emerging design trends, technologies, and best practices to continually elevate the organisation's creative output. • Manage multiple concurrent projects while maintaining exceptional quality and meeting deadlines.

Role Description Looking to take your career to the next level? Then this role is for you! Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality. Join us and help elevate businesses with complete control and comprehensive support, let's shape the future of work together! Qualifications - Excellent verbal (inter-personal) communication skills - Excellent written communication skills - Attention to detail - Relationship building skills - Problem solving, analytical and decision making skills - Strong organisational and time management skills - Excellent stakeholder management capability - Ability to multi-task in a high pressure & fast-paced environment whilst maintaining composure - Hands-on digital marketing & email marketing platform experience - Emarsys experience preferred (or similar customer engagement platforms) - Excellent understanding of digital design, video and email marketing asset production (HTML skills a bonus) - Solid understanding of customer databases, personalisation and segmentation - Experience using Google Analytics (or a similar website analytics program) - Prior experience working in a fast-paced Marketing team or digital agency - Marketing / Digital Tertiary Qualification or similar - Any short courses in Digital Marketing or Digital Platform certification highly regarded - Prior experience with eCommerce, Fashion or Retail brand is highly desirable Requirements - Partnering with Buying, Planning and Marketing to develop customer communication plans that translate product stories, key investment lines, trade priorities and campaign insights into compelling customer campaigns that deliver both brand and commercial outcomes. - Coordinating the end-to-end delivery of all email campaigns, including briefing copy and creative with internal and external stakeholders - Managing the email campaign calendar and approvals - Building, QA'ing, scheduling and deploying all email campaigns - Audience segmentation and campaign targeting - Maintaining existing automated journeys and transactional communications (e.g., refreshing campaign imagery) - Emarsys administration and documentation - Campaign reporting and performance monitoring - Ensuring campaigns are delivered accurately, on time and on brand - Accelerate the growth of revenue of the email channel and successfully brief, build & implement all email marketing campaigns (including marketing, promotional, event, transactional & lifecycle emails). - Utilise business plan to brief and create campaigns in email platform ensuring all content & copy is proofread, accurate. - Work in conjunction with Marketing Team to ensure all campaigns and content are on brand. - Perform day-to-day email marketing activities including, but not limited to briefing, email campaign set-up, testing, tagging, accessibility, scheduling and deployment. - Be the key in-house expert on our Email Marketing Platform and its capabilities. - Troubleshoot technical issues related to templates, list segmentation and other aspects of email execution, as required with internal + external vendors. - Manage the weekly email schedule for the Sussan brand in conjunction with the Digital Manager and Marketing Team. - Develop a clear email communication and content plan for the business & work with Digital Manager to ensure this is in line with other customer communications & digital marketing channels - Set up of customer nurture programs and customer journeys to increase customer engagement and revenue, for both in stores and online - Implement relevant triggered and automated campaigns for our eCommerce platform & transactional email communications - Set up & maintenance of various audience segments in the Email Marketing Platform for specific campaign delivery use - Support the Digital Manager with the Digital & CRM Roadmap and lead the digital rollout of relevant CRM initiatives to drive customer relationship management and commercial outcomes for the business - Implement database and VIP growth opportunities and actively reduce unsubscribes Benefits - Competitive salary - Opportunity to shape the HR function of a rapidly growing BPO. - Work closely with a team of industry leaders who have successfully scaled BPOs in the past. - Career growth and development opportunities. Please attach your CV and we will be in touch for a confidential chat. Let's do great things together! This is a remote position.

• Develop accurate technical drawings, 3D models, and design concepts for commercial furniture pieces, ensuring alignment with project requirements and client specifications. • Collaborate closely with sales, product development, and project management teams to translate client needs into functional and aesthetic design solutions. • Produce detailed shop drawings, assembly guides, and production-ready documentation to support manufacturing and installation processes. • Revise and refine designs based on feedback from clients, stakeholders, and manufacturing partners, balancing design intent with technical feasibility. • Ensure all designs comply with relevant industry standards, safety regulations, and internal company quality guidelines. • Provide technical support during prototyping, testing, and production stages to resolve design or construction challenges. • Liaise with suppliers and fabricators to verify materials, finishes, hardware, and construction methods are suitable for each project. • Maintain organized and up-to-date design files, documentation, and version control to ensure accuracy and consistency across projects.

• Manage day-to-day office administration, including filing, correspondence, scheduling, and general administrative support. • Perform bookkeeping duties, including processing invoices, accounts payable/receivable, bank reconciliations, and maintaining accurate financial records. • Use QuickBooks and Xero to record transactions, generate financial reports, and assist with month-end reconciliations. • Prepare and maintain payroll and employee records where required, ensuring accuracy and confidentiality. • Coordinate office supplies, equipment, and vendor relationships to ensure smooth office operations. • Support management with reporting, document preparation, data entry, and administrative projects. • Maintain organised digital and physical records while ensuring compliance with company policies and financial procedures. • Take a proactive approach to identifying process improvements, resolving administrative issues, and supporting the broader team.

• Make a high volume of outbound cold calls to prospective and previous applicants daily • Speak with business owners, franchise owners, and decision-makers regarding their funding needs, business goals, and potential interest in financial services. • Initially support the small business lending campaign by identifying companies looking for working capital, business funding, or financing solutions. • Qualify leads by gathering information related to revenue, business operations, and financing needs • Conduct discovery conversations and identify potential opportunities for funding solutions • Schedule qualified appointments for funding advisors and sales representatives • Ask basic qualifying and close-ended questions to determine whether the prospect is serious and ready for a follow-up conversation • Maintain strong follow-up with leads through phone calls, text messages, and email communication • Confirm appointments and ensure prospects are prepared for scheduled calls • Build rapport quickly and maintain professional communication with business owners • Handle objections confidently and keep conversations productive and goal-oriented • Update CRM systems with accurate notes, lead information, and call outcomes • Manage lead pipelines and ensure no opportunities are missed • Respond quickly to warm leads and inbound inquiries when available • Follow scripts and processes while adapting naturally during conversations • Collaborate with internal sales teams regarding lead quality and appointment flow • Meet daily and weekly outreach and appointment-setting goals • Potentially support employer benefits / PEO-related outreach in the future, which may involve speaking with higher-level B2B contacts such as C-suite executives, HR decision-makers, and business owners.

Role Description Looking to take your career to the next level? Then this role is for you! Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality. Join us and help elevate businesses with complete control and comprehensive support, let's shape the future of work together! Qualifications - Excellent written and verbal communication skills - Strong planning and organisational skills - Strong project coordination and workflow management - Ability to manage competing priorities and multiple deadlines - Strong stakeholder management and relationship-building skills - High attention to detail and accuracy - Problem-solving and decision-making skills - Ability to identify risks, dependencies and improvements - Confident using project management, calendar and workflow tools - Understanding of marketing production workflows Experience & Relevant Education - Experience coordinating marketing campaigns, production or projects - Experience in retail, fashion, ecommerce or a fast-paced consumer environment is highly desirable - Experience with project management - Marketing, Communications, Business or related tertiary qualification desirable Core Responsibilities - Marketing Planning - Maintain the marketing production calendar for the Marketing team. - Ensure all key campaign, trade, retail and production requirements are captured in one clear view. - Support the Marketing Manager to ensure all production is planned with sufficient lead time and aligned to brand direction. - Identify calendar clashes, gaps, dependencies and resourcing considerations early and provide resolutions. - Marketing production calendar is accurate, current and maintained in line with agreed timelines. - Campaign requirements are captured clearly. - Production planning is completed with sufficient lead time and aligned to brand direction. - Effective calendar management. - Production Readiness - Coordinate the planning required to enable marketing production to be delivered effectively. - Ensure production requirements, timings, briefs, stakeholders, approvals and asset needs are identified early and documented clearly. - Work with teams to confirm what is required, by when and from whom, ensuring all activity is planned before execution commences. - Production requirements are planned with appropriate lead time. - Briefs, timelines and stakeholder requirements are clear before work commences. - Teams are set up to deliver production activity efficiently and on time. - Coordination - Coordinate the marketing production workflow from planning through to delivery, ensuring each stage is tracked and visible. - Maintain project management tools, status trackers, action lists and workflow documentation. - Ensure agreed processes are followed for briefing, review, approval and handover. - Identify opportunities to improve workflow consistency and reduce duplication or last-minute changes. - Trackers are accurate and up to date. - Key milestones, actions and approvals are clearly tracked. - Agreed processes are followed consistently. - Production efficiency improves over time. - Briefing & Timeline Management - Coordinate the briefing process across the marketing team. - Ensure briefs are submitted within agreed timelines and include the required information to support effective delivery. - Work with stakeholders to clarify requirements, confirm timings and ensure deadlines are realistic and visible. - Timelines are clear, realistic and communicated to all relevant stakeholders. - Stakeholders understand key dates, deliverables and responsibilities. - Stakeholder Alignment & Communication - Act as a central coordination point between marketing, buying, merchandise, digital, CRM, ecommerce, retail operations and external partners to support the production process. - Facilitate clear and timely communication to ensure stakeholders are aligned on priorities, timelines, actions and accountabilities. - Follow up key actions and ensure the right people are engaged at the right time. - Provide support to the team when required. - Contribute to a work environment which encourages open and honest feedback. - Administration - Maintain accurate records and assist with budget reconciliation as required. - Trackers, invoices and receipts are accurate and up to date. - Environmental, Social & Governance (ESG) - Ensure compliance with relevant legislation and regulations. - Ensure our B Corp standards of social and environmental performance, transparency, and accountability are met. - Ensure Company policies & procedures are adhered to at all times. - Ensure the Group Retail CEO & Group People & Community Partnerships Managers are kept up to date on any legal matters or issues that may result in reputational damage to the Brand. Benefits - Competitive salary - Opportunity to shape the HR function of a rapidly growing BPO. - Work closely with a team of industry leaders who have successfully scaled BPOs in the past. - Career growth and development opportunities.

Role Description Looking to take your career to the next level? Then this role is for you! Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality. Join us and help elevate businesses with complete control and comprehensive support, let's shape the future of work together! Qualifications - Previous experience in an administrative assistant, office support, or construction administration role preferred. - Strong attention to detail with the ability to accurately manage documents, records, and financial information. - Proficiency in Microsoft Excel, including managing spreadsheets, data entry, formulas, and tracking information. - Strong organisational and time management skills with the ability to prioritise multiple tasks and deadlines. - Ability to accurately process invoices, timesheets, dockets, and supporting documentation. - Comfortable working with numbers, tracking costs, and maintaining accurate records. - Good written and verbal communication skills with the ability to work effectively with site teams and office staff. - Ability to work independently, follow processes, and maintain confidentiality of company information. Requirements - Provide day-to-day administrative support to the construction team, including organising documents, coordinating information, and assisting with general office tasks. - Collect, review, and organise supplier, contractor, and site dockets to ensure records are accurate and complete. - File and maintain construction documentation, including dockets, invoices, timesheets, and project-related paperwork. - Track billable hours, labour records, and project-related costs, ensuring information is accurately recorded and allocated. - Match billable hours and supporting documentation against invoices to assist with accurate billing and cost tracking. - Perform data entry tasks, including updating spreadsheets, entering project information, and maintaining internal records. - Assist with maintaining organised digital and physical filing systems to support efficient project administration. - Liaise with internal teams, contractors, and suppliers to collect information and ensure administrative processes run smoothly. Benefits - Competitive salary - Opportunity to shape the HR function of a rapidly growing BPO. - Work closely with a team of industry leaders who have successfully scaled BPOs in the past. - Career growth and development opportunities. Please attach your CV and we will be in touch for a confidential chat. Let's do great things together! This is a remote position.

Role Description Looking to take your career to the next level? Then this role is for you! Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality. Join us and help elevate businesses with complete control and comprehensive support, let's shape the future of work together! Qualifications - Minimum 2 years' experience in logistics, dispatch, operations or customer support, preferably within food delivery, transportation or eCommerce. - Excellent verbal and written English communication skills with the ability to remain calm under pressure. - Strong coordination, problem-solving and decision-making skills with the ability to manage multiple live cases simultaneously. - Proficiency using dispatch, CRM or ticketing systems together with Microsoft Office or Google Workspace. - Willingness to work rotating shifts, weekends and public holidays in a fast-paced, 24/7 operations environment. Requirements - Provide real-time operational support to delivery riders throughout the order lifecycle via chat, phone and messaging platforms. - Coordinate with riders, merchants and customers to resolve delivery delays, order issues and operational disruptions. - Monitor live deliveries, proactively identify risks and take corrective action to ensure timely order completion. - Support merchants with pickup coordination, order readiness and delivery-related enquiries. - Assist riders with app navigation, account enquiries, delivery procedures and technical troubleshooting. - Escalate complex operational, safety or customer issues to the appropriate internal teams. - Maintain accurate case records, monitor operational trends and contribute to continuous process improvements. - Achieve operational KPIs including delivery success, response times, rider satisfaction and service quality. - Document rider and merchant issues, requests, and operational concerns accurately for proper tracking and follow-up. - Assist with rider and merchant documentation, including onboarding records, updates, and other administrative requirements. Benefits - Competitive salary - Opportunity to shape the HR function of a rapidly growing BPO. - Work closely with a team of industry leaders who have successfully scaled BPOs in the past. - Career growth and development opportunities.

Role Description Looking to take your career to the next level? Then this role is for you! Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality. Join us and help elevate businesses with complete control and comprehensive support, let's shape the future of work together! Qualifications - Minimum 3 years of professional video editing experience, ideally working across YouTube and social media platforms. - Proven experience creating engaging digital content for audiences across multiple channels. - Strong proficiency with video editing software such as Riverside, YouTube, YouTube Studio, Canva or similar tools. - Experience with motion graphics, visual effects, audio editing, colour correction, and captioning workflows. - Ability to understand audience behaviour and create edits that improve engagement, retention, and watch time. - Prior experience working within the healthcare, medical, wellness, or professional services industry is highly desirable. - Strong understanding of social media content formats, trends, algorithms, and platform-specific requirements. - Excellent attention to detail, time management skills, and ability to manage multiple projects while meeting deadlines. Requirements - Edit long-form and short-form video content for YouTube, Instagram, TikTok, LinkedIn, and other social media platforms. - Transform raw footage into engaging, high-quality videos that align with brand guidelines and audience expectations. - Create compelling edits including pacing, storytelling, transitions, motion graphics, captions, subtitles, and visual enhancements. - Optimise video content for different platforms, ensuring correct formats, aspect ratios, thumbnails, hooks, and retention-focused edits. - Collaborate with content creators, marketing teams, and healthcare professionals to develop effective video concepts and narratives. - Manage the end-to-end video editing process, from reviewing footage through to final delivery and revisions. - Maintain consistency in brand tone, messaging, and visual style across all video content. - Stay up to date with social media trends, editing techniques, and platform best practices to improve content performance. Benefits - Competitive salary - Opportunity to shape the HR function of a rapidly growing BPO. - Work closely with a team of industry leaders who have successfully scaled BPOs in the past. - Career growth and development opportunities. Please attach your CV and we will be in touch for a confidential chat. Let's do great things together! This is a remote position.