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Outsourcey

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HR Administrator

Human ResourcesHuman ResourcesFull TimeRemoteJuniorTeam 201-500Since 2024H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

3 days ago

Salary

0

Seniority

Junior

Bachelor Degree1 yr expEnglish

Job Description

HR Administrator

Outsourcey

• Manage HR administrative processes and queries and action appropriate and timely response in accordance with existing policies and procedures, employment-related legislation and employment agreements. This includes but not limited to, HR forms, recruitment, health and safety, benefits, onboarding, offboarding, performance etc. • Respond to general enquiries and assistance on HR related matters, communicating information in a consistent, accurate and timely manner providing references to appropriate resources. • Prepare HR-related documentation including but not limited to letters and employment agreements as and when required. • Master all HR related systems and be able to navigate smoothly to provide guidance to the team and wider business. • Build strong, positive and collaborative relationships to help our managers understand their people and enable them to achieve better outcomes • Manage workflow through a shared inbox and our HR system (ELMO) and action appropriate response. • Contribute towards HR related projects as part of the strategic plan, planning, developing and implementing. These projects are wide ranging as we are a relatively new HR team and still building robust HR foundations we are also focussed on projects to be an employer of choice. • Maintain up to date HR industry knowledge, documentation, procedures and systems to ensure solutions are delivered consistently to a high standard eg. legislation Intranet, ELMO, policies, letter templates etc. • Escalate calls when a more considered response is required to the appropriate management level. • Utilise reports and information to identify trends and improve processes, policies and workflows. • Identify trends and develop service solutions to proactively manage and reduce the number of queries and/or requests and support and promote the use of self-service tools where applicable. • Drive continuous improvement across all activities in the areas of customer focus, innovation and staff empowerment. • General Head Office administration tasks

Job Requirements

  • Tertiary qualification and minimum of 1 years’ experience will be an advantage
  • High attention to detail
  • Highly organised
  • High work ethic but knows how to have fun
  • High level of resilience, initiative, agility and ability to work at pace
  • Ability to anticipate potential problems/issues and proactively develop solutions
  • Sound judgement and excellent influencing skills
  • Strong organisational skills with the ability to work conscientiously under pressure and meet tight deadlines when needed
  • True team player
  • Excellent communication skills, verbal and written
  • A supportive and collaborative style, rather than directive, and you can tailor your approach to meet the diverse needs of our people.

Benefits

  • Competitive salary
  • Opportunity to shape the HR function of a rapidly growing BPO.
  • Work closely with a team of industry leaders who have successfully scaled BPOs in the past.
  • Career growth and development opportunities.

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