GoFundMe.org is a registered 501(c)(3) nonprofit organization that works closely with GoFundMe.
Principal, Fraud Intelligence
Location
California
Posted
13 days ago
Salary
$144K - $216K / year
Seniority
Lead
Job Description
Principal, Fraud Intelligence
GoFundMe.org
• Serve as the go-to expert on fraud defenses, partnering with Product and Engineering to design and evolve scalable risk tools and strategies • Define and operate a layered fraud defense approach across internal systems, third-party vendors, data signals, rules, and operational workflows • Act as a primary partner to Product teams, supporting PRD development, aligning on concepts, and driving implementation of fraud prevention tools and systems • Analyze fraud trends and translate insights into actionable improvements • Bridge the gap between Fraud Operations and Product, ensuring insights are embedded into design • Identify and evaluate new data signals from external vendors • Manage and optimize fraud rules, thresholds, scoring logic, and vendor configurations • Design and optimize workflows across systems and tools • Build partnership between fraud systems and human operations • Leverage ML and AI systems to improve fraud detection • Partner with Data teams to define and build data pipelines, dashboards, and reporting • Translate regulatory and compliance requirements into actionable workflows • Develop fraud intelligence reporting for leadership • Support response to high-severity fraud incidents • Define and implement case quality and feedback loops • Manage relationships with third-party fraud vendors
Job Requirements
- 8-12+ years of experience in fraud, risk, fraud intelligence, risk analytics, trust & safety, marketplace abuse, financial crime, or related fields
- Deep experience assessing and implementing fraud solutions, including rules, signals, vendors, workflows, and detection strategies
- Prior experience working closely with Product and Engineering teams, with a strong understanding of product development and technology concepts such as APIs, SDKs, JavaScript-based integrations, and vendor implementation requirements
- Deep experience across a range of third-party fraud vendors and solutions, including device intelligence, behavioral signals, identity, payments, account security, or marketplace risk tools
- Highly data-driven with ability to use insights from multiple systems to guide decisions
- Strong understanding of modern fraud technologies, including ML/AI-driven detection systems
- Experience measuring and optimizing fraud performance across operations, quality, vendor effectiveness, and customer impact
- Comfortable analyzing fraud typologies such as payment fraud, account takeover, scams, fundraiser/account fraud, mule activity, and platform abuse
- Self-starter who thrives in fast-paced environments and navigates ambiguity well
- Excel at cross-functional collaboration and can communicate technical concepts clearly
- Well-connected in the fraud ecosystem and stay current on emerging trends, tools, and best practices
- SQL, Python, dashboarding, or advanced analytics experience preferred
Benefits
- Competitive pay and comprehensive healthcare benefits
- Financial assistance for work, family planning, and generous parental leave
- Flexible time-off policies
- Mental health and wellness resources
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