• Monitor and analyze performance metrics of Grupo Boticário’s loyalty programs, supporting strategic decisions with data‑driven insights; • Track the performance of the loyalty programs across the store network, understanding channel context and identifying trends, opportunities, and areas for improvement; • Support the structuring of action plans to advance the programs, contributing to goal setting and results measurement; • Build concise, effective reports and executive materials, presenting data and analyses in a structured way; • Monitor the management’s OKRs, ensuring metrics are integrated with business objectives and ongoing initiatives; • Identify improvement opportunities and implement solutions to optimize processes and results.

• Manage and resolve complex issues related to orders, billing, credit and logistics with Distributors, acting as the focal point for critical cases; • Optimize order entry in the system by identifying and implementing process improvements to increase efficiency and reduce errors; • Develop and maintain a strategic commercial relationship with Distributors, anticipating their needs and ensuring smooth coordination with internal teams at SRB; • Prepare and maintain in-depth reports and analyses on order performance, inventory and service levels, providing strategic insights for commercial management; • Actively participate in defining and reviewing commercial policies, contributing perspectives on distributor and consumer relationships; • Ensure product and price lists are kept up to date and communicate changes clearly and proactively to distributors.

• Define and drive product strategy in collaboration with your peers in Credit & Pricing engineering, analytics, and go-to-market teams. • Define new products and features with specs and prototypes that enable merchants to offer consumers attractive financing terms. • Analyze the impact of product features and define metrics for success. • Establish yourself as a trusted partner of our Credit, Pricing, Commercial, Design, and Engineering teams to successfully launch and scale products. • Collaborate across product teams to support initiatives that interface with Affirm’s Credit & Pricing capabilities (e.g., international expansion, large merchant integrations, new product verticals, cost optimizations).

Role Description The Senior International Pricing Analyst is a senior individual contributor responsible for pricing complex international air and ocean freight bids. The role partners directly with US sales leadership on bid strategy and with Operations Managers to keep P&L goals in balance – supporting aggressive growth without compromising business sustainability. It leads major RFQs, indexed-rate bids, and project cargo opportunities, and brings a creative, solutions-oriented approach to how SCS wins and delivers freight. The selected candidate can operate from our offices in Grand Rapids, MI, Chicago, IL, or Mt. Ephraim, NJ. Duties and Responsibilities: - Lead pricing on major RFQs, indexed-rate bids, and project cargo opportunities, including scenario models and competitive comparisons. - Partner with US sales leadership on bid strategy and solutions-style strategic selling; participate in customer-facing pricing discussions when appropriate. - Partner with Operations Managers to ensure P&L goals are met – balancing commercial competitiveness with sustainable margin and executability. - Design creative freight solutions, including consolidation planning and multi-modal structures that differentiate SCS from rate-only competitors. - Review incoming requests for operational, geographic, and commercial completeness; confirm intent with stakeholders before pricing. - Translate carrier, capacity, and rate market trends into recommendations leadership can act on. - Maintain follow-up discipline on quotes, including pursuit of targets and feedback from sales and agents. - Contribute to rate libraries, dashboards, automations, and pricing templates as the function rebuilds its tooling. Qualifications - Several years of direct, hands-on experience pricing international air and ocean freight, including ownership of RFQs or bids. - Strong domestic carrier experience, particularly LTL airport pickup and delivery – an area where SCS is actively building capability. - Working knowledge of US air and ocean freight markets, including major gateways (JFK, ORD, MIA, LAX, DFW, and others), intermodal considerations, surcharge mechanics, and operational constraints that shape pricing. - Creative, artistic approach to solutions design – able to structure wins that standard rate sheets can't. - Strong technology orientation, including advanced Excel (pivots, lookups, scenario modeling), Power BI, and practical use of AI tools to accelerate analysis and communication. - Strong written and verbal communication; able to explain a pricing decision concisely to senior leaders, sales, and carrier partners. - Self-directed; manages competing deadlines independently. - Bachelor's degree welcomed; equivalent professional experience fully considered. Requirements - Preferred: indexed-rate bid experience (BAF mechanisms, WCI-based adders, floating-rate models); project cargo pricing; CargoWise (CW1) or equivalent TMS; Power Automate; vertical experience in automotive, retail, or pharma; cross-border US/Canada freight. Work Environment - Will work in a desk area with a computer, phone, and other office equipment required to perform the duties/responsibilities of the position. Physical Requirements - Required to sit, talk, and listen most of the time. - May occasionally need to lift up to 25 pounds.