• Plan, design and execute manual and automated tests; • Ensure the quality of deliverables through functional, regression, performance and security testing; • Develop and maintain test automation; • Actively participate in agile ceremonies (Scrum); • Identify, document and track defects; • Collaborate with cross-functional teams (developers, product and stakeholders); • Support and mentor less experienced QA professionals; • Contribute to the evolution of processes and quality best practices.

• Develop and implement end-to-end testing strategies using quality processes, tools, and methodologies. • Translate requirements for products, systems, infrastructure, and software into test specifications. • Create and implement test plans. • Develop, implement and/or execute test plans and tests, as required. • Monitor and manage test results, ensuring testing objectives have been satisfied.

• Execute internal, external, wireless, and web application pen tests • Execute social engineering tests, including phishing, vishing, and physical • Execute vulnerability scans and assessments • Compile and write client reports • Navigate the Kali system from the command line only • Create, modify, move, and write files and documents from the command line only • Create and write Bash scripts from the command line • Reimage devices and virtual machines with Kali Linux

Role Description As a Quality Assurance Specialist, you will ensure that ABC is working with the best process servers out there. Your role will focus on coaching, training, and providing feedback to make our process servers as successful as possible. This position is remote but located in Montana, North Dakota, Kansas, Oklahoma, Iowa, Arkansas, Michigan, Wisconsin, Indiana, Kentucky, North Carolina, South Carolina, Virginia, Louisiana, Mississippi, Alabama, Florida. Key Responsibilities - Provide support, training and education to process servers that are underperforming based on key metrics. - Create positive and engaging server experience for all underperforming process servers. - Communicate directly with process servers providing coaching and meaningful feedback. - Field all questions from process servers and resolve blockers. - Ensure process servers understand expectations and the timeframe in which they need to adjust. - Set clear expectations for underperforming servers. - Review assigned reports daily, reach out to disengaged servers to identify and resolve the reasons they are not attempting jobs timely. - Hold Servers accountable to directly impact performance. - Track and communicate all blockers to the leadership team. - Work closely with the recruiting department when additional coverage is needed. Qualifications - Experience training and/or coaching. - High school diploma or GED required. - Familiarity with Legal Processes is a plus. - Excellent written and verbal communication skills. - Experience and proficiency with Microsoft Office (Word, Excel). - The ability to analyze processes and make recommendations for improvements. Benefits - Health, Dental, Vision insurance. - 401(k) with company matching. - Paid time off. - 7 Paid company holidays. - 4 Floating holidays per year. - Life Insurance and AD&D Insurance. - Long Term Disability. - Health Care Reimbursement Flexible Spending Account. - Dependent Care Flexible Spending Account. - EAP (Employee Assistance Program). - Pet Insurance. Pay Range $15.00 to $15.00 per hour Schedule Full-Time