RCM Support Associate

Location

United States

Posted

20 days ago

Salary

$60K - $70K / year

Seniority

Mid Level

High School2 yrs expExperience acceptedEnglish

Job Description

RCM Support Associate

Prompt Therapy Solutions Inc

• Coordinate payer portal account setup and enrollment for new client implementations. • Manage user additions, removals, access changes, password resets, and multi-factor authentication. • Maintain company documentation, SOPs, onboarding materials, and operational resources. • Track projects, milestones, action items, and implementation activities across departments. • Coordinate onboarding activities and track completion of client requirements. • Triage and route incoming customer support requests to the appropriate teams.

Job Requirements

  • High school diploma or equivalent.
  • 2+ years of experience in healthcare administration, customer support, operations, project coordination, revenue cycle management, or related administrative roles.
  • Strong organizational, time-management, and follow-through skills.
  • Excellent written and verbal communication abilities.
  • Proficiency with Microsoft Office, Google Workspace, and web-based business applications.
  • Experience working with healthcare payer portals and access management (preferred).
  • Knowledge of healthcare insurance and revenue cycle management (preferred).

Benefits

  • HIPAA compliance
  • Health insurance
  • Paid time off
  • Professional development opportunities

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