Role Description The Assistant Service Manager plays a key role in planning and overseeing daily service operations to meet client needs. This includes prioritizing service requests, dispatching technicians, and ensuring efficient, high-quality service delivery. You’ll lead by example, embodying BGIS values and fostering a culture of excellence and accountability. Key Responsibilities - Manage technician schedules and route planning with a focus on safety and efficiency - Ensure timely, high-quality service that meets or exceeds client expectations - Handle customer complaints using standard procedures and escalate when necessary - Collaborate with team members to meet Service Level Agreements (SLAs) - Review work orders, invoices, and time reports for accuracy and operational flow - Monitor daily activities within budget guidelines - Coordinate with other departments on service inventory and replacements - Identify opportunities for process improvement and efficiency - Support other key initiatives as assigned Team Leadership - Foster a culture of continuous learning and development - Recruit, train, coach, and mentor team members - Set clear performance expectations and provide regular feedback - Communicate goals, policies, and priorities effectively - Conduct mid-year and annual performance reviews and development plans Qualifications - Associate degree in business administration, management, or equivalent experience - Minimum 2 years of experience in a similar role (sales, customer service, or operations) managing medium to large teams - Experience in the electrical or lighting service industry is a plus - Strong interpersonal, verbal, and written communication skills - Ability to collaborate across departments and with external clients and vendors - Strong focus on quality, efficiency, and continuous improvement - Excellent problem-solving and time management skills - Proficiency in Microsoft Outlook, Excel, Word, and PowerPoint Requirements - Ability and willingness to travel as needed - Valid driver’s license and reliable transportation (mileage reimbursement provided) - Reasonable accommodations available for qualified individuals with disabilities - Must be able to perform essential job functions in both office and field environments Benefits - Salary Rate: $60,000–$85,000 annually - Paid Time Off: 48 hours to start, increasing to 128 hours with tenure - Paid Holidays: 7 per year (New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Day after Thanksgiving, and Christmas) - 401(k) Match: 5% employer contribution - Annual Boot Voucher: Stay equipped with the right gear - Comprehensive Benefits: Health, life, and disability coverage - Corporate Perks: Exclusive discounts through ADP - Career Development: Industry-leading technical training and certifications - Growth Opportunities: Clear paths to advancement and relocation within our global network

• Balance workload across a varied, enterprise-level book of business. • Own the activation, optimization, pacing, and ongoing management of programmatic campaigns. • Monitor campaign performance, identify opportunities for improvement, and translate data into actionable insights and recommendations. • Support campaign architecture, audience strategy, and activation planning to ensure campaigns are structured for performance and scalability. • Translate campaign performance, testing results, and market insights into recommendations that support broader programmatic strategy and client objectives. • Partner with and coach Associates to ensure campaign launches, quality assurance, and optimization tasks are completed accurately and on time. • Troubleshoot campaign delivery, tracking, measurement, and platform issues while partnering with internal teams to drive resolution. • Support innovation and testing initiatives by identifying new opportunities, platform capabilities, and optimization approaches that drive improved results. • Collaborate cross-functionally with Integrated Media Strategy & Planning, Ad Operations, Data Science & Analytics, Project Management, and other media craft teams to ensure seamless execution and measurement. • Leverage automation, AI-enabled tools, and process improvements to improve campaign management efficiency, optimization workflows, and overall team effectiveness. • Embody DEPT®'s values while fostering a collaborative and solutions-oriented team environment.

Role Description We’re looking for a Paid Media Manager to support execution across multiple client ad accounts. This is a hands-on role focused on building, launching, and optimizing campaigns across Meta and Google. - Build, launch, and QA campaigns across Meta and Google - Own weekly and bi-weekly performance reporting using set templates - Monitor budgets daily and flag pacing issues or performance drops - Execute creative rotations, audience refreshes, and bid adjustments - Support account audits, onboarding, and ad account setups - Maintain consistent naming conventions and account structure across clients Qualifications - 2–4 years running paid media across Meta Ads and Google Ads (Search, Shopping, Performance Max) - Experience building and launching campaigns from scratch (not just maintaining) - Strong proficiency in Meta Ads Manager (campaign structure, audiences, creative testing) - Google Ads experience across Search, Shopping, and PMax - Ability to pull, interpret, and format performance reports independently - Comfortable managing multiple client ad accounts simultaneously - Strong attention to detail (budget pacing, naming conventions, QA) - Async communicator, responsive on Slack, organized without needing micromanagement Requirements - Experience with attribution tools like Triple Whale, Northbeam, or similar - Familiarity with Google Tag Manager and basic conversion tracking setup - Exposure to DTC e-commerce brands (apparel, supplements, wellness) - Experience supporting a senior media buyer or agency lead - Basic understanding of creative strategy and ad copy Benefits - Remote Work: Work from anywhere—our team is global, and we value work-life balance. - Growth Opportunities: As a key player, you’ll have the chance to shape your role and grow with us. - Innovative Culture: Join a team that is passionate about leveraging data to solve challenges and drive success in a rapidly evolving market. Company Description As part of our recruitment process, all candidates are kindly asked to read, understand, and agree to Lago’s Confidentiality and Non-Circumvention Agreement. This ensures a respectful and professional experience for everyone involved.

Role Description We are seeking an experienced Sr. Sourcing Manager to lead our vendor and supplier management efforts. The Sourcing Manager will be responsible for sourcing and qualifying vendors and suppliers, managing Request for Proposals (RFPs), negotiating contracts, and overseeing vendor management activities. This role is crucial in ensuring that the company secures high-quality products and services at competitive prices while maintaining strong relationships with key suppliers. - Identify, evaluate, and qualify vendors and suppliers to meet the company’s needs for goods and services related to datacenter operations and digital infrastructure. - Develop, manage, and execute Request for Proposals (RFPs) to ensure competitive bidding and selection of the best vendors. - Lead contract negotiations with vendors and suppliers to secure favorable terms, pricing, and delivery schedules that align with company objectives. - Maintain strong relationships with key vendors, monitor their performance, and address any issues related to quality, delivery, or service. - Identify opportunities for cost savings and efficiency improvements within the supply chain while ensuring quality and reliability. - Conduct market research to stay informed about industry trends, supplier innovations, and emerging technologies that may impact sourcing strategies. - Assess and mitigate risks related to supply chain disruptions, vendor performance, and contractual obligations. - Work closely with internal departments, including Procurement, Operations, and Legal, to ensure sourcing strategies align with organizational goals. - Prepare and present regular reports on sourcing activities, vendor performance, and cost savings to senior management. - Identify and implement best practices in sourcing and vendor management to enhance efficiency and effectiveness. Qualifications - Education: Bachelor’s degree in Supply Chain Management, Business Administration, or a related field. A Master’s degree or professional certification (e.g., CPSM, CIPS) is a plus. - Experience: Minimum of 5+ years of experience in sourcing, procurement, contract management, or supply chain management, preferably in the technology, infrastructure, or datacenter sectors. - Skills: - Strong negotiation and contract management skills. - Proficiency in sourcing and procurement software, as well as Microsoft Office Suite. - Ability to analyze market trends, supplier capabilities, and pricing structures. - Strong organizational and project management skills with the ability to manage multiple priorities. - Ability to analyze schedule data and identify trends, deviations, and potential risks. - Excellent verbal and written communication skills to effectively communicate schedule status, issues, and recommendations to project teams, stakeholders, and senior management. - Strong problem-solving skills to address schedule conflicts, delays, and constraints. - Ability to work collaboratively with cross-functional teams, project managers, and stakeholders. - Flexibility to adapt to changing project priorities, timelines, and scope. - Commitment to fostering a culture of continuous improvement and innovation within the organization. - Adherence to ethical standards and compliance with organizational policies. Requirements - Certified Professional in Supply Management (CPSM) or equivalent certification is a plus. - Ability to work independently and collaboratively in a fast-paced environment, with a focus on achieving results and driving continuous improvement.