• Own and continuously improve IONITY’s Accounts Receivable governance framework • Monitor and steer DSO, overdue receivables, and cash collection performance • Analyze AR aging structures and identify improvement opportunities • Define escalation routines and support credit exposure monitoring • Reduce revenue write-offs and improve bad debt management • Monitor fraud, chargeback, refund, and payment leakage trends • Collaborate closely with Treasury and Controlling to improve cash inflow forecasting

Role Description We are seeking a detail-oriented and proactive Contract Manager to oversee our end-to-end legal operations. In this role, you will be the primary gatekeeper for our contract lifecycle, ensuring that all agreements, from standard NDAs to complex SaaS contracts, are handled with precision, speed, and strategic alignment. The ideal candidate bridges the gap between sales, finance, and legal, serving as the first line of defense in negotiations while maintaining a meticulous record of our obligations within our CRM. Responsibilities: - Perform first-pass reviews of redlines and addenda to identify deviations from company standards and prepare documents for further negotiation. - Coordinate and assist with internal and external escalations by flagging high-risk items or complex legal language for third-party counsel or CFO review. - Own the standard contract forms (SaaS Agreement, Partner Agreements, and NDAs) to ensure consistency across the organization. - Maintain Salesforce and CRM integrity by updating the system with specific agreement details, executed addendums, and negotiated terms. - Execute first-pass reviews of DPAs and any security-related legal paperwork or questionnaires to ensure data protection standards are met. - Oversee general compliance initiatives including privacy regulations, data security standards, and international legal requirements. Qualifications - 3-5+ years of experience in contract management, paralegal work, or legal operations, preferably within a SaaS or high-growth tech environment. - Experience using Salesforce or similar CRM platforms to manage contract data and reporting. - Proven ability to review legal redlines and negotiate terms while balancing risk with business velocity and customer relationships. - High level of accuracy in data entry and an "eagle eye" for spotting discrepancies in legal documents. - Familiarity with DPAs and the intersection of legal language and data security/privacy compliance. - Ability to clearly explain legal risks and trade-offs to stakeholders, including the CFO and Sales leadership. - A match with our core values: Teamwork, Excellence and Integrity. Requirements - Apply! Submit your resume and answers to the application questions below via the Workable portal. - Phone screen with PeopleOps: A 30-minute conversation to review your background and experiences, discuss the culture at FMX, and ensure that you understand the general expectations for the role. - Hiring manager conversation: A 60-minute conversation with the Chief Finance Officer. - Final Interview: A 60-minute panel interview with the hiring team. - Offer & Onboarding: Candidates who receive an offer will be required to complete a background check prior to onboarding. Benefits - You’ll make a big impact: You’ll have significant influence over the direction of our product and the future of our company. - Competitive benefits: 100% company-paid health, dental, vision, long and short term disability, and life insurance. - Work from home: At FMX, we are remote first, but you’re welcome to use our office as you need. - Home office stipend: We’ll provide up to $500 to help with equipment, furniture and accessories. - Generous PTO and UTO (unplanned time off) policies. - Flexible Schedule: We offer a flexible schedule to help you manage personal appointments. - You’ll enjoy a collaborative culture and a close-knit team. Company Description FMX was founded in Columbus, Ohio, and is a remote-first organization headquartered “in the cloud”. We develop cloud-based, software-as-a-service facility maintenance and management product, enabling our customers to streamline processes, increase asset productivity, and turn actionable insights into meaningful results. Serving education, property management, manufacturing, and other markets, FMX is one of the fastest-growing companies in its space! Check us out at: https://www.gofmx.com/

• Own and deepen relationships with our core distributors (Avant, Telarus, Intelisys) and key institutional practices. • Build advisor mindshare through consistent enablement, co-selling, and a strong presence at events. • Partner directly with advisors on active opportunities, providing the business and technical context they need to position Replicant effectively with customers. • Drive sourced pipeline from first conversation through closed business, partnering closely with Account Executives throughout the sales cycle. • Develop and execute strategies to increase advisor engagement, referrals, and pipeline generation. • Help shape the channel program as we scale, contributing to the playbooks, positioning, and processes that make partners successful.

Role Description The Client Solutions Manager I is an external, client-facing individual contributor responsible for serving as the primary point of contact for assigned clients and ensuring timely, accurate delivery of contracted services and recurring deliverables. This role partners closely with internal teams to support implementations, transitions, reporting, and issue resolution while maintaining strong carrier and client relationships. This position does not have people-management responsibilities and does not include direct supervisory duties. Duties and Responsibilities: - Client Relationship Management (External) - Serve as the primary Point of Contact (POC) for assigned clients. - Present billing analyses and provide monthly recommendations/savings opportunities. - Maintain availability (on-call) for one-off situations as needed. - Lead recurring and one-off client calls to ensure clients are informed of account status, progress, and next steps. - Prepare agendas prior to each call and provide follow-up notes and action items after each call. - Maintain productive carrier relationships to support client needs and issue resolution. - Implementation, Transitions & Project Execution - Support the implementation/onboarding of new clients by coordinating internal activities and client communications. - Assist with implementing new clients as needed to ensure timelines and deliverables are met. - Support transitions for established clients, ensuring continuity of service, documentation, and deliverables. - Own monthly zero-use projects from identification through completion and documentation. - Plan and execute yearly device projects for assigned clients. - Service Delivery, Reporting & Deliverables - Lead and facilitate optimization meetings, including preparing materials and presenting findings and recommendations. - Own and complete all recurring deliverables, ensuring accuracy and on-time delivery. - Create and review monthly reports and related files (e.g., manager reports, SAP files, chargeback files, and allocations). - Coordinate and fulfill special report requests for clients and internal stakeholders. - Prepare, manipulate, and complete HR files and invoices accurately and on schedule. - Documentation, Audit & Tools - Assist with monthly audits and support follow-up on findings from auditors. - Maintain and update the Operational Guide documentation. - Maintain and update the client portal to ensure accurate, current information. - Cross-Functional Collaboration & Training - Partner with the Senior Technical Support Specialist team (where applicable) to coordinate support and service delivery for assigned clients. - Support other internal teams with Q&A and coordination related to assigned clients. - Deliver quarterly classes/trainings as needed for assigned clients and internal teams. - Provide back-up support to other Client Solutions Managers to help meet deadlines and maintain client coverage. - Continuous Improvement & Other Responsibilities - Identify and contribute to process improvements that enhance client experience and operational efficiency. - Perform other duties as assigned to meet client needs. - Compliance & Data Security - Maintain current awareness of all Company policies related to Data Security (DS) and the protection of Personal Information (PI). - Perform all job duties in a manner that complies with those policies. - Report any suspicious activity related to DS and/or PI to Management as soon as it is uncovered or suspected. Qualifications - Client relationship management and service orientation (external client-facing) - Escalation triage and resolution through internal/external coordination - Strong written and verbal communication (client calls, agendas, follow-ups) - Analytical skills (billing analysis; recommendations/savings opportunities) - Facilitation and presentation skills (optimization meetings; trainings) - Planning, organization, and deadline management (projects and recurring deliverables) - High attention to detail and quality control (reports, invoices, HR files, client deliverables) - Proficiency with Microsoft Office (especially Excel, Word, and Outlook) - Cross-functional collaboration and stakeholder management - Continuous improvement mindset Requirements - Minimum 85% SLA achievement for deliverable completion (rolling three-month average) - Minimum 90% SLA achievement for optimization completion (rolling three-month average) Education/Experience - High school diploma - College degree preferred, not required Certifications/Licenses - None required Compensation The compensation range for this position is $21.63 to $31.25 USD per hour. The target hiring range for this role may vary based on geographic location and other factors, including merit or performance, demonstrated proficiency, skills for the role, education, travel requirements, and experience. The posted range reflects our ability to hire at different titles and levels depending on background and experience. The company reserves the right to offer additional compensation at its discretion, for example, in the form of a discretionary bonus or sales commission. Company Description Amplix is a leading technology advisory firm that helps organizations accelerate business transformation through innovative technology. With 3,500+ customers nationwide, we deliver increased speed to value and reduced risk across the full IT ecosystem — from CX, IT infrastructure, cloud, and security to mobility and beyond. Through thousands of advisory engagements, we’ve influenced and optimized hundreds of millions of dollars in IT spend, helping clients build flexible, scalable, and resilient technology solutions that give them a strategic advantage. Joining Amplix means becoming part of a team that’s shaping the future of IT advisory. Here, you’ll have the opportunity to make an impact at scale, grow your career, and be part of a company that values your individual goals as much as our collective mission. Headquartered in Norwood, MA, with offices and remote employees across the country, Amplix is a national company with a close-knit culture. Our people share a common set of values and a passion for helping clients, partners, and each other succeed. - Create exceptional experiences with every interaction - Exemplify integrity, accountability & appreciation - Improve lives of employees & customers - Teamwork leads to greatness - Evolve & innovate